If I could give this business negative stars, I would. I rented out my property through them. They…read more"screened" and approved the tenant who proceeded to trash the property over the course of the lease. Their maintenance man reported what was going on but no one in a position of authority did anything to stop it. They even recommended I renew the tenant's lease, which I refused. Over $10,000 in damage to the unit and they refused to accept any responsibility or help with the cost of repair. My experience with them was terrible.

PLEASE PLEASE BE AWARE OF THIS MANAGEMENT COMPANY! If I could rate them a 0, that's what it would…read morebe. It cost my daughter almost $2000 to move into this townhouse at Parker Townhouse apartments down Wendover Ave. She moved in on May 2, 2025 and has been without air for almost the entire start of her lease including again today which makes it twice in just this month alone. My grandson has asthma and is on a daily nebulizer. This was also noted at the beginning of her lease. It is sad that this management company promise you all these amenities and things and then treat their tenants the way they do. Since May 2, 2025 my daughters air has went out "FIVE" times and they have had to come spray for nasty bugs (roaches) that come from up under the wall and from outside!!! These town houses are not worthy or in condition for anyone to stay in. I have offered to mow their grass or at least my daughters section due to the grass not being cut and getting as high as to your knees. The trash can is always over flowing with garbage all around and just blowing in the wind. I will be putting in a request for Channel 2 to go out there to the property so they can show the people what they will get dealing with Real Property Management! So please stay tuned. It should be against the law to rent out something in this condition. I will be moving my child and grandson out asap and will be consulting with an attorney in regards to breaking her lease. She asked them what did she have to do to break the lease because her and her son cannot continue to stay in those conditions and the lady at the office was very rude and unprofessional but I bet she does not stay in such conditions and should be ashamed for promoting those rental properties. Real Property Management count your days of robbing low income families - there will be a live viewing soon of what you really offer!!!! For anyone with the same issues, here is how you report it to the news channels and get them out there. 2 Wants To Know Have a consumer issue or something you need investigated? Call: 336-379-5605. On Tuesdays and Wednesday from 11am-1p you can call: 336-379-5618 to speak to someone with our 'Call For Action' team or click on the Email Us Button at channel2.com

Been with the company for about 6 years now, there are only a couple of people in the office that…read moreare nice to you, everyone else can come across a bit sassy. They've continuously become better at addressing maintenance issues as they arrive and don't really bother you otherwise. I'd just say customer service could be a little better but given that they have so many properties. Maybe I just catch them at the wrong time. Jade is still amazing!

Do not rent from these people. Very unprofessional. They are sharks. We rented an apartment that…read morewas of substandard quality to begin with. We never actually occupied the property for living purposes just used it for storage and then after a year they wanted to hold our entire security deposit and charge us for the substandard condition of the unit that was substandard when we leased the place.

Find a different management company. Do not expect to get your security deposit back no matter how…read moreyou leave the house. Their goal is to make money off your deposit. I was charged 65.00 for a microwave not being cleaned out, a hanger in the closet and some shower curtain hooks- the stove top with the same cooked on debris that did not come off when they rented it. The entire "cleaning bill" was 130 and apparently that was worth gLf the invoiced bill. The bill I will attach because it's an invisible/seemingly bogus company. There will be no flexibility. I once had to pay 90.00 for a two month old filter being "dirty". They blame their landlords on what they are doing or not doing and do not support the renter. Take photos of EVERYTHING. Write down every issue and maybe they won't "misplace" yours. Or just find another place who is more reputable.

706 Watkins St was available for rent. The management group continued to accept rental applications…read more& charged $40 an application fee even after the property was rented. I completed an application Friday 3/26/21 afternoon and the property was rented that morning. A staff member confirmed this that following Monday. First impression within the office, the staff was more intrested in our family submitting the rental application fee than granting information about the process of or property details. Please go with your first instincts. They are money hungry and unprofessional.

They don't pay their bills. It's going on eight months,…read morethey owe me $4,700, and it seems as though they have no absolutely no intention of settling up. My recommendation to any contractor is to avoid doing any business with them. They don't give a flying fuck about anyone. Phyllis has every chance, but depends upon Peter, who lost his mind years ago. He doesn't remember yesterday, nevermind tomorrow. James is terrified of his own shadow. Useless!

I have had a great experience with this management company! Their maintenance staff is great and…read morethey take care of issues promptly

They won't work with programs but they will take your application fee, make you wait a week before…read moredeclining you. The properties they offer are not worth the price. One place didnt havw a stove and I found 3 roaches throughout the kitchen. Also they have a lot of Court orders showing they are slumlords. I am very grateful they declined me because several tenants told me I dodged a bullet.

The INT of an apartment building is just important as the EXT. As a former resident 2003 to 2005 I…read morehave these reminiscences. Les jardins est belle et appealing. L'Exterior est pleasant and architecturally d'accord aussi. Mais the stove is gas and not electric. Les hommes en le building harrass les femmes en le building constantly trying to get intimacy which wasn't going to happen. One guy Mark Fulton a former friend had to relocate to California before he would let me be. The Owners didn't do anything about this constant barrage of unwanted male attention to me or another of the other residents. One lady got constantly approached and talked to by one guy who is a construction worker and he wouldn't stop ever. He talked to the lady every afternoon. He was relentless. I finally decided to visit an older friend in another neighborhood for a couple of nights for a change of scenery then my Mom helped me lease an apartment on Hillside Dr. There isn't a work order program there pas de tout. (Not at all.) A work order report such as a persistent leak in the ceiling if left un-repaired could damage the building went un-repaired for two whole weeks. Then half of the ceiling fell in and the workman wouldn't take off his shoes or wear plastic booties before entering. I may have been ahead of my time regarding preventing ecoli in my old apartment though currently wearing plastic booties to repair a ceiling to complete a work order social distancing and wearing a mask even would prevent Covid. The ceiling wasn't ever repaired and I had to get another place to stay. This rendering the old apartment uninhabitable. Even though I rigorously cleaned and scrubbed the floors avec Murphy's oil soap the owners said the floors weren't clean which is rubbish. He deducted a floor cleaning fee and the floors were spotless and he never gave my deposit back even though the ceiling wasn't ever repaired b/c the maintenance guy he sent a week later didn't and wouldn't wear plastic booties to repair the ceiling. Then I couldn't even stay in my own apartment. Within two months I had to get another apartment miles away and didn't ever get to move back in. Not that I would even want to currently. There isn't a disposal or a dishwasher appliance and there aren't central air conditioners either. There wasn't even a window unit air conditioner. My Mom bought me and I later bought a window fan which just swirled the hot air around. I probably sweated off five pounds during the Summer parce que (b/c) there wasn't even a window unit air conditioner which made Summers unbearable. I wouldn't reside there if someone paid for the place for an entire year on my behalf. If you sign a lease you will swelter.

I thought that they have a very non professional team. I received a email that they could not…read moreassist me. And I send a email to talk to them and I got no response. Hope I never have to use them ever again. I'm a traveling superintendent and never had the service like them.

owners Be careful who you let manager your property. These people read your text and never answer…read morethe phone. At first I thought the number was a landline because it was just ring out. But saw my text message was read. Why are you stressing potential candidates out by just not responding back. All these negative reviews and yet nothing is being done here!!!

Every time you go to a Hawthorne you can feel the welcoming energy the second you walk through the…read moredoor. The office staff is so friendly and the apartments are spacious and clean. Where I live I have 24 access to grills, a gym, cyber center, and they even have a saltwater swimming pool!!

Sent us a charge a year later without any information after we closed out. We closed our account…read moreand got a charge after....how is that even possible

Thank you Angie! It is always a pleasure working with you. You and your team solve any issues and…read moremaintenance needs for our HOA professionally and quickly!

Issues concerning water drainage have been communicated since Oct. The lack of drainage is causing…read moremy patio to Crack and separate from the house. No resolution and response has been either lacking or reflective. Patio is only 5 years old.

We were in a tough position my husband's father passed way. They were patient and worked with us to…read moreget everything together. Thank you

I have been a tenant since 2018 and could not be happier with my experience with TEJ; I'm not sure…read moreI have anything I could say needs improvement. Granted, I've only rented two apts prior to this, but my current unit is easily better. Firstly, the building/unit is very well kept. It's spacious enough for 1-2 people but still cozy, the amenities (dishwasher, washer/dryer, parking) are great to have, maintenance is rarely needed but very quick, & the rent is very reasonable for what you get. There is a reason the building I'm in has been full for several years now. Additionally, the entire TEJ staff have been nothing but great. There is always a quick response to any inquiries, and everyone I've interacted with has been very kind. Unlike the big rental companies in the area I've actually met the landlord and owner, and it's nice to put a face to a name. I recently was up to renew my lease (with a small but realistically fair rent increase) and there was zero doubt in my mind about staying in my unit. I've been very happy with my experience over the last five years and highly recommend renting through them.

HomeRiver Group has tried to steal and scam me multiple times. They tried to lie about me having a…read moredog to claim they needed to keep the security deposit. They claimed the house I rented, which had no garage, had a messy garage. They claimed all sorts of things, forcing me to fight and threaten to go to the BBB. Once I did that, they suddenly recalled the inspector had gone to the wrong house. I know we don't have much of a choice in who we choose to rent with, but HomeRiver Group is the worst quality company I have ever rented with.

Laura dropped the ball by lying to me. In an attempt to rush me through the lease signing process,…read moreshe claimed if i don't sign same day, she would move on to the "other applicant" on a listing that had been up for 50 days. I said ok go ahead and move on. Guess who came back 2 days later? Laura. This scummy used car sales tactic which she used to build urgency lost Laura my signature, and eventually forced the home owner to lower his price/month.