Resin Drives Great until they take your money. My driveway was laid 3 months ago, I had issues with the preparation team not turning up when promised which wasted a days leave for my husband. They turned up the next day and the work was of an exceptionally poor standard, no care had been taken at all. In credit to Resin Drives the Director came out to view the work and put another team on to rectify the issues so all good. The driveway was laid and yes I'm pleased with the way it looks (most of the time) I have several patches of weeds, all in areas where I suffered from weed growth prior to the new drive being laid It was raining heavily when the prep work was done which is key to this complaint as any weed treatment would obviously be washed away. After contacting Resin Drives and waiting for a call back from the Director a team turned up un-announced to lay weed killer. The team advised that they get called to many drives with weed issues and keep going back to lay killer. It took 4 calls for anybody to actually speak to me for me then to be told that these are seedlings on the surface. Resin Drives really promote at sales level weed free a comment obviously from people with no integrity to the statements they make. When eventually called I was told they are seedlings on the surface yet these weeds have roots so deep we cant even pull the root out of the resin. When arguing for several minutes the Director, Carwyn advised if I wanted him to come out he would but would be 7-10 days not a real good customer service, he believes sending teams out un-announced when the customer may not be there is a better service than speaking to the customer about the problem. 7-10 days, weedkiller will kill the weeds until they grow again. When rephrasing a question to get the actual concern re lack of customer focus and guarantee to Carwyn to be What would you do if you came out and agreed they are weeds? he replies, put weed killer down so that's obviously as far as going to get now he has my £5k of money. Took 2 months of chasing to get my care pack to ensure I didn't invalidate my guarantee. I'm 3 months in and still actually waiting to be sent my guarantee so where is the customer service? Like I said earlier, was fine until they had the cash in their hand! read more

I had seen resindrives.co.uk at the Birmingham NEC BBC gardeners world earlier this year and had a very good conversation with the guys on the stand. My wife and I had been talking about getting a new driveway and paths as my wife is disabled due to a serious car accident 2 years ago which has left her paralyzed. We needed a new drive and paths as it was still gravelled and its not easy pushing a wheelchair over the area. We discussed all the ways and means of making it as easy as possible for my wife to manoeuvre over the area as we needed steps taking out and ramps putting in there place. Of all the people in the company who helped us plan and set out what was going to be the best way of making my wife's life as easy as possible. She likes to spend her time in the garden as we have a pond with some fish in and there's plenty of wildlife that she likes to watch in the trees and on the bird tables. From day one of speaking to the company at the show to the end result of completed work, I can not fault the company at all, everything we have asked for we have received and much more, even the fitters were exceptional in making sure the area was left clean and tidy. I would recommend resindrives.co.uk to all of my friends and family as they are a fantastic company who always put the customers needs first. My Daughter in Cornwall has also had some work done by resindrives.co.uk after seeing what a lovely job they had done on ours Kind regards Chris Motrum Birmingham read more

We had this company resin coat our fairly large driveway and initially were delighted as it looked really good and was commented on favourably by a number of people (neighbours, visitors etc). Had a bit of a job getting any response from Caerwyn over the 5 year guarantee but eventually got an un-dated typewritten note saying the work was guaranteed. We weren't too concerned about it really as we didn't expect to have to try and use the guarantee however in the second year some cracks appeared in the surface in one small area, we emailed the company but didn't get any response. Some months later a couple more cracks appeared and the surface in general was looking a bit 'tired' so we contacted Resin Drives again and asked them if they would fill in the cracks and also wanted them to talk to us about doing a general refurb of the drive (which we were more than happy to pay for so weren't after something for nothing) again no response. In the end we emailed at least half a dozen times, phoned them up on three or four occasions but Caerwyn was allegedly never there and promises for him or anyone else to ring us back were never fulfilled. Eventually we wrote a letter to Caerwyn and sent it recorded delivery but still no response so eventually reported them to Trading Standards. Great shame because we were initially very pleased but have now been left high and dry so would not recommend this firm to anyone. read more

We heard about resindrives.co.uk from a friend at church, she had her driveway completed three months ago. I was apprehensive to say the least as i have an extremely large double driveway and i'd had a previous quotation the year before for a block pavior driveway which was way out of my budget. After the initial consultation i had chosen my colour and the surveyor (Chris) give me a costing which i accepted. The first team of staff came to start at my property on the Tuesday and they completed on the friday which was fantastic, my only criticism was they were suppose to start the driveway on the Monday not the Tuesday, van trouble i was told. I am so pleased with my driveway, service levels and the reassurance of a insurance backed guarantee, it means a lot when your getting on in years. I recommend this company to anybody who wishes to have work undertaken, they seem to go the extra yard for you. read more

I have had my driveway done and I can not rate this firm enough , turned up on time worked extremely hard all day long, I have also had my grass changed to Astro turf , from the sales guy coming round to the booking in with the office I can not fault any of it, it is nice to find a company that have pride in what they do . Thanks very much , once everything was finished a couple of days later somebody come back to inspect the work to make sure it was up to the company high expectations , I thought that was a nice touch . read more

I had resindrives.co.uk come to install a new resin driveway to cover up our old tarmac and couldn't be happier with the results. Everyone from the sales staff to the fitting team where a pleasure to deal with and the time between signing up and fitting was excellent. We haven't had any problems with weeds or cracking and the drive is still looking great 12 months on. I recommended resindrives.co.uk to my dad who has had the same experience with them. Would definitely recommend them to friends and family. read more

Just had to compliment the installation teams who did a great job on our drive and patio. The finished effect was instantaneous as soon as they started laying the resin material and was totally blown away with the whole effect when completed. Since having it done I have had people (who I've net before or know) knock on my door and enquire about the product and company who installed it. I had no hesitation in recommending Resin Drives. Mrs Jackson-Northamptinshire read more

Resindrives.co.uk did a lovely job on our driveway. They were a really friendly professional bunch and took great care to make sure the finished drive was exactly what I had in mind. Lots of nice comments from passers by commenting on how good it looks. Would have no hesitation in recommending them, top job. read more

Many thanks to all the team at resin drives Great job certainly has the wow factor!! Especially Niel the builder superb job and design on the block work Great value product and the re assurance of the insurance warranty Thanks Doris and Connery Richards Derbyshire read more