Exceptional Care and Compassion…read more Burgess Square Healthcare and Rehabilitation Center provided outstanding care for my father at every level. The administrative staff was professional, responsive, and compassionate, making a difficult time much easier to navigate. The nursing team treated my father with dignity, kindness, and genuine concern, while the PT/OT staff were knowledgeable, patient, and truly invested in his progress. The social worker was invaluable--guiding our family through care planning and next steps with clarity and empathy. The facility was exceptionally clean, well maintained, and well organized, and communication with our family was excellent throughout. Entrusting a loved one's care is never easy, but Burgess Square earned our complete confidence. I would highly recommend this facility to anyone seeking exceptional rehabilitation and senior care.

My friend was here for several weeks!! This place is…read morepristine! The staff is attentive and very caring. When my friend pressed the Call button it took only a few minutes even though this place is "packed!!" The food, well not bad either!

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

Excellent compassionate care. Continuous bedside monitoring…read more Family concerns always considered.

After being cared for by family after exhausting all medical options from cancer he was cared by my…read morefather & visiting nurses. At some point it was clear at the end to provide a place for end of life care. To help a person be clean, cared for free of pain in the transition from life to death. He was there about a week and was clean and made comfortable for what their ability was. The rooms large, solid and private with other areas & break rooms for family to gather. 24 hours a day. Just want to say that the negative reviews seem to be based on people not understanding what hospice is. It is for end of life after doctors are unable to do anything more for them and they are near dying. I am sorry they had confusion at that time, but they should not detract from the facility. Some also seemed to expect the hospice to make arrangements for funeral homes, burials or cremations for them. No. When a family member is sick or at end of life YOU need to make arrangements for that. So I think some reviews were unreasonable in medical type expectations and also cremation and funeral type arrangements which they do not do and people should not expect them to make recommendations as potential conflict of interests. But, thank you to all the staff there and their kindness & care which is a tough situation & time.

AGH really strives to be the best, by hiring the best. The staff at AGH really have a heart for…read morehospice and provide outstanding care for patients and families.

Wonderful environment and great team to work with. I have worked here for about 2 years now and…read morecan't imagine it any other way

There isn't enough I could say about this community. Its just that, a community, not a facility. My…read moregrandma is a resident here and my family and I, could not have found a better home for her. With all the events in our current world and with the shut down of the community it has been especially hard on my family, myself, and my grandma. The media put our family in fear that at any moment we could get a phone call that there was an outbreak. There NEVER WAS an outbreak! The staff worked through these amazing times with great dedication and strength to continue to keep everyone safe and healthy. Not seeing or being able to hug my grandma has been difficult but the staff has been great keeping in touch with us, through FaceTime and constant contact when either one of us needed it. They have been amazing keeping her spirits up through the last few months. They truly are heroes!

From the owner: Franciscan Ministries is a ministry of the Franciscan Sisters of Chicago with a collection of…read moresenior living communities that offer independent living, assisted living, memory care, skilled nursing, rehabilitation, respite care, and home healthcare from Franciscan Care Solutions. For more than a century, we've provided residents with the highest quality of care, personalized service, and social interaction.

I've had nothing but positive experiences with the people who work here. They are very caring and…read morecompassionate, they treat you like family. I wouldn't pick anyone else for the care of my loved ones. All of the staff are incredibly helpful and friendly.

From my very first phone call speaking with Betty at Kindred Hospice Care, I felt like my family…read moreand I chose the perfect company for the final care of my sister. She was so kind and explained everything to me. Ruth Ann, the Social Worker on the case was very compassionate and helpful in answering our questions regarding hospice services, directing us with forms needed as well as funeral services. She is now a family friend. (She actually came to my sister's wake) Josie, the nurse who came to assess my sister's physical state was a kind caring person, and we immediately liked and trusted her. Gabriel who delivered and set up the hospital bed and oxygen could not have been any more helpful and kind. Even offered to help my family remove the old bed and bring to garage. When my sister got bad one night another nurse, Sylvia was on call. At around 3:30 a.m. I had questions due to my sister getting worse and she talked me so patiently thru everything. She still wanted to come out and thank God she did, because she explained what my sister was going thru (the transitioning process). Sylvia being there with her loving compassionate heart was like an angel to us. The night my sister passed we met the last nurse who was on duty, Michael who was so consoling to each of us and gave us time needed for us to say our goodbyes. Sorry so long, but I didn't want to leave anyone out. Thank you Kindred Hospice and God Bless all of you.

The VITAS Hospice team is amazing! They provided such wonderful care for my Mom and supported me…read moreduring her last stages of life. Today I received a precious gift from VITAS Hospice volunteers; three Care Bears made from my Mom's favorite blouses. Cherished memories.

The team that cared for my mother was outstanding. They genuinely treated my mom with kindness and…read morecompassion. From the nurses Hector and Amy to the social worker Anise. My mother was treated with dignity, even after her passing. Nicole was the nurse that pronounced her death and allowed me to be with my mother the entire process of preparing her to go to the funeral home. These staff members are truly Angels on the earth.

Capital Hospice provided in-home care for our Mom this past July. Mom at 95 was diagnosed with…read morestage 4 cancer. Once she made the decision to be at home with family we called Capital Hospice. Capital immediately provided equipment, hospice nursing, medication and a twenty-four call line. We are so grateful for the attention of care that Mom and the family was provided- even a visiting Chaplain on the morning of Mom's passing. Candace and Benjamin of Capital were the angels that enabled us to safely meet Mom's needs.

A big THANK YOU to Natalie RN and John RN who cared for my mom in her last months and moments…read more Natalie was her main provider from October 2023-February 18th 2024. Natalie was on top of everything going on with my mom's health - including ordering equipment to assist her and keeping the nursing staff at the Radcliff updated. John was caring for her in her last moments. We appreciate how they kept us apprised of any changes. Thank you so much! Lisa Smith Family of Heather Lartz

My family and I were looking for care after my grandmother fell. We wanted someone to stay up…read moreduring the nights to watch her since we were burning out trying to do it ourselves. We were referred to Suburban Home Care from our neighbors who also use Suburban Home Care for their mother. Before that, I tried to do some research and it's difficult since there aren't many reviews for a lot of home care services, so I'm grateful I found this place. When I called them on a Friday evening after my grandmother was discharged from the hospital, they got back to me during the weekend and tried to set things up ASAP since I had told them we were exhausted and needed someone right away. We met Bill, the owner who gave us a free assessment on Monday and we discussed what happened and our needs. He is knowledgeable and compassionate and understands people's needs, Bill is amazing! I also spoke with the Client care coordinator Diamond, she listens to everything with such empathy and you can tell she really cares about her work and patients. They found someone right away and the caregivers were very gentle and kind with my grandmother, which is something that's absolutely priceless. We will definitely be asking the caregivers to come on a more consistent basis. I wanted to mention that we never feel pressured to meet a certain number of hours and it's always based on what our family needs. They're flexible with times and they do a great job scheduling during the times we need. They are professional and I'm so grateful for the extra help!

Where do I begin? Diamond the coordinator on call, mixed up my mom's caretaker time and the CNA was…read morereal late! She seemed so "rushed" and un empathetic when I spoke to her as well. You would think that when you work in the services field, you would know how to greet and talk with a smile. On top of mistake, I received No apology, just that someone would be there to cover my mom's caretaker! Another care taker came 40 minutes too late....She did not handle the situation properly at all!