This is our second experience with a Villa managed by "at home in Cozumel". The booking process went fairly smoothly online. Annette in the US office is very helpful and efficient. In fact don't dare miss a deposit deadline or you will suffer her wrath.
Once we arrived at the Villa, we were very pleased with its location. It fronts the beach and is right next to Paradise Beach where you can rent jet skis, parasail, or belly up to the bar at Carlos and Charlie's. Luckily, everything shuts down at 4 PM so there is no loud noise or partying to disturb you in the evening. The house is laid out almost as if it is two separate properties, but it shares a common pool area and very nice palapa. We think this is ideal for two families or two groups who want to share their common time but have privacy when needed. Unfortunately, the property is showing her age. The pool pump had to be repaired several times during our visit in order to keep it running, one of the air-conditioning units was out, but the crew fixed it in one day once we complained. With a little maintenance in some fresh paint the property could easily be brought back into great shape. If you are picky, pass this one up. If you're not picky and can overlook the little things, you will enjoy this property. read more