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    Residence Inn Valencia

    3.6 (16 reviews)
    Open Open 24 hours

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    Christine A.

    I'm surprised to see negative reviews about this hotel. We walked into the hotel through the pool/outdoor area. It all looked clean and well maintained. It smelled like fresh pine sol upon entering the actual hotel. The room was spacious: complete with a kitchen, living room area, bedroom area, and large bathroom. Surprisingly, you could not hear the freeway noise from inside the room. At night they turn on the fire pits at the lounge area and the pool is heated.

    Dog urine right by elevator.
    Eileen F.

    First off I'd like to say I frequently travel for work and have stayed at several residence inn hotels- this particular one in Valencia is the dirtiest- first off our room wasn't ready at the time promised -we went to dinner, returned only to find that the room they promised wasn't ready so they issued another room- when heading to the new room number there were bags of trash outside several of the rooms heading to our new room- went in to find bathroom wasn't cleaned and there was black particles on the floor- immediately sent my partner down to switch rooms- they totally moved us to another floor away from our other group members. (We had originally requested 2 rooms together or next to each other. Also want to say the carpets in the hallways are filthy with dog urine stains and smell. Went down for breakfast this morning and the food was nasty! Cold! Limited availability- unlike other residence inn locations. Also, according to staff they now charge $10.00 a night for parking beginning 1/1/25. (Parking is horrible) Will not be staying here again!

    Outdoor patio

    Nick at the front desk was super friendly and very welcoming. The facility is very clean. The atrium is beautiful with a fire pits and barbecue. We loved our stay. Breakfast was quite busy, but it was good. Residence inn is on one side and SpringHill suites is on the other side of the building. Both hotels share the common areas. Also, walking distance to a Denny's. I would 100% recommend staying here.

    Hotel patio and pool
    Kelly W.

    I wanted to share my great experiences here at Residence Inn. I work as a travel nurse, and I'm always looking for a safe, clean and comfortable place to call my home away from home. I like to pack light, so I'm looking for a place that has all the amenities I need to make that possible. Residence Inn has all in this location! The suites offer a full kitchen with all the supplies I needed to cook meals, coffee maker stocked with coffee, and a dishwasher so I wasn't spending my time off doing dishes. The suite was perfect sized for 1-2 people I would say, with lots of storage, and the bed is SO comfy! I need to find out how to buy the mattress topper and pillows they have for my own home, because they're so soft and cozy. I also appreciated that the large and spacious lobby offers plenty of comfortable seating, along with a bar serving drinks and food in the evening, and a complimentary hot breakfast in the morning. This was a huge selling point for me, as it was very convenient for me that I could go have a drink and food there at the end of the day, and eat their delicious hot breakfast in the morning before heading to a busy day at work. Everything about how the hotel is run is perfectly. From the friendly customer service at the front desk checking me in, to times when I needed something and I was quickly helped, to the Super clean rooms, great breakfast and bar, I can't say enough about how much I have enjoyed staying here. Special thanks to Luanna for so kindly helping me with my reservations, Donna for making the best breakfasts and being so friendly in the mornings, and Robert at the bar/restaurant for his delicious drinks and great service. This place is the best around, and I highly recommend!

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    8 months ago

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    7 months ago

    AMAZING! Wish I stayed longer! It has laundry and a full suite, service desk was kind and friendly

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    7 months ago

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    1 year ago

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    11 months ago

    Had a great stay! Clean, easy check in & check out system. Great complimentary breakfast, limited parking.

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    4 years ago

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    Review Highlights - Residence Inn Valencia

    Clean, easy check in & check out system.

    Mentioned in 2 reviews

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    SpringHill Suites by Marriott Valencia - Room

    SpringHill Suites by Marriott Valencia

    (45 reviews)

    We were traveling on a Saturday to Az when our car broke down. We got our car into the shop but…read moreparts needed to be ordered, so we were stuck in town at least until Monday. I found this hotel on the Bonvoy App. Check in was super easy and friendly. I told her our story and let her know that we were hoping to be back on the road Monday. On Monday we asked for a late check out because our car was not going to be ready until late in the day. Without hesitation we were given a 4pm checkout. Unfortunately our car was not done on Monday so we had to stay another night. We were given a 4 pm checkout for Tuesday without having to ask. The room was clean and comfortable. The included breakfast was better than most similar hotels offerings. EVERY employee that we interacted with was friendly and helpful. The bartender Andres (pretty sure that was his name) was awesome. He gave us a great recommendation for a nearby Mexican restaurant. We do stay in the area occasionally while traveling through and will absolutely stay here again

    Booked in error. Reached out to the hotel and was told it is not a problem to cancel my…read morereservation. However, that was not the case! The third party i used said they would refund me if the hotel was ok with it. I called again to verify and again they confirmed it would be no issue. Today, 3 days later, i get a message saying they will not issue a refund. Oh well, never going here now.

    Embassy Suites by Hilton Valencia - Meeting Room

    Embassy Suites by Hilton Valencia

    (286 reviews)

    $$

    When staying at a hotel, one of the things that bother me most is extreme outside noise. A couple…read moresources of it were extremely thin walls & road noise. Thin walls: I read previous reviews where it was mentioned, "it sounded like kids doing cannon balls", etc. So I made sure to book the top (4th) floor for my 5-night stay. Oh my, without even having anyone above, it sure sounded like! I couldn't believe guests walking in neighboring rooms could sound so loud from mine (and sound like they were coming from above, which wasn't possible). Additionally, I lost lots of sleep as I could clearly hear my neighbors conversations each night, past midnight. They were speaking at a normal level too! Road Noise: To add on to picking a room location with no upstairs neighbors, I assumed the more quiet side of the building would face Newhall Ranch Rd. rather than I5. Well, that road was extremely loud too... I'd hate to hear what it would be like facing I5! TIP for parking: I read a review that they were charged even for street parking. That is that reviewers fault. During my 5-nights, I parked on the street (culdesac) nightly, saving the $15/night. You only pay for parking if you accept their parking pass! I couldn't believe how it seemed just myself and 1 or 2 others parked on the street (it's safe). It's not like the hotel parking is gated and it is footsteps from the street parking. Heck, street parking is can actually be closer to the entrance than most of the hotel parking! Laundry: Dryer #2 is a money sucker! Fortunately the contractor who operates the machine is responsive & reimbursed me quickly. But it was a major inconvenience as I was prepping to pack and having to wait for the 2nd of 2 dryers in the room to become available. It took 3 attempts to dry 1 load. Staff should take the machine "Out of Order" until the contractor fixes it! Appearance: from the outside & all aspects of the interior until you get in the elevator, this hotel looks pretty nice. But once those elevator doors open to your floor, you're in a different world. The hallways were so dark & gloomy and I often thought how it looked like a haunted hotel. Fortunately I didn't notice any odd odors in the stretch of hallway to my room but when I ventured through other areas, there were some real pungent odors. This hotel is in need of a makeover, especially beyond those elevator doors!!!

    We stopped by on a family trip and had more or less the typical Embassy Suites experience. I've…read morealways loved their omelettes at breakfast and that was a hit once again. We were staying for one night, and our room was in the corner on the first floor--comfortable, quiet and exactly what we needed. Upon check in, the front desk also provided us with bottled water and a snack (mix of chocolate, trail mix, etc.) Breakfast was delicious but we woke up late and got there with 20 minutes to spare, so we were able to get omelettes, milk, and whatever else we needed. They are pretty quick to close things up so be sure to get there in time!

    Hampton Inn by Hilton Santa Clarita-Valencia - Meeting Room

    Hampton Inn by Hilton Santa Clarita-Valencia

    (9 reviews)

    I was very pleased with my recent stay at this hotel. This Hampton Inn is shared within the same…read morebuilding as a Homewood Suites. The Hampton Inn rooms are on one side of the building and the Homewood Suites rooms are on the other side. The check in desk, the breakfast room, swimming pool, etc. are shared by both hotels. The place is very modern and well taken care of. The breakfast room was very spacious and nicely appointed. My room was not especially large, but definitely served the purpose. Most uniquely, the day I arrived I was pleased to learn that complementary hot dogs, hamburgers and other goodies were being served during the social hour to all guests of both hotels each Wednesday. It was nothing fancy, but it was free. I don't think I've ever seen anything like that at any other hotel before.

    I made a reservation around 6pm on Thursday. I gave my credit card number, snd gave my husband's…read morecell# associated with his Hilton Honors account. I arrived and because the Hilton Honors member# used was associated with my husband's name , the clerk would not let me check in. No manager on-site. The young woman at the Check-in called "someone" and was waiting for a call back to get the okay to check me in. It was after midnight. I'm 100 miles from home. I was tired and very annoyed at the lack of help- It was ridiculous (both of us are R. Donia. Same address. Plus I reserved with my credit card. While I was on the phone with corporate reservations, they confirmed that I also had a Hilton. Rewards account and tried to add my account to the reservation and found out it was canceled by the rude woman at the front desk. At the same time, someone from management called back as I heard the rude desk clerk was explaining that the name wasn't exactly the same (I'm Reina, not Rick!) . There is "more" to this? But what's the point? The Hampton hires morons who can't use common sense. Here's a photo of the woman behind the counter doing nothing.

    Residence Inn Santa Clarita Valencia - 1 bedroom suite

    Residence Inn Santa Clarita Valencia

    (104 reviews)

    $$

    I stayed at the Residence Inn in Valencia, California, and I absolutely have to recognize Danielle…read morefor her outstanding service. When I arrived, the hotel's system was temporarily down, which could have meant a long wait or a complicated check-in--but not with Danielle on the job. She stayed calm, positive, and incredibly resourceful, using creative workarounds to get me checked in and into my room quickly. She communicated clearly, kept everyone updated, and handled the situation with professionalism and a cheerful attitude that immediately made me feel taken care of. It's rare to see someone stay that friendly and efficient under pressure. Danielle turned what could have been a frustrating delay into a smooth, stress-free welcome. Because of her dedication and imagination, I'll gladly choose this hotel again. Thank you, Danielle, for going above and beyond and showing what true hospitality looks like!

    We had a reservation for the queen suite and in the notes, we requested a crib and 1st floor…read morebecause we have an infant and toddler. Just a couple mns later I received a message in my email from the hotel saying they were able to accommodate my request. I really loved getting a message ahead of time. Easy check in. They have a store, swimming pool, hot tub, breakfast 7-10am, basketball courts, laundry room and more! The only thing we were a little iffy about was the person wandering in circles around the building with no shoes and yelling. He was going straight through the front desk area across to the other side of the building, out the back door and around the building again. While we were outside, he went around 4 times and then we went to our room. I know theres probably not too much they can do about that, but it made us worry about our car a little. We really enjoyed all of the small things that were accessible in the room. They had all the utensils you need to eat and cook with, pots, pans, cutting board, bowls, plates, cups, toaster....everything. They also already have dishsoap and sponge in the kitchen. They also have Netflix on our TV which we really enjoyed. Overall, even though we havent left yet, we're extremely enjoying our stay and its been a great last HOORAH, coming back from our disneyland trip. We would definitely come back to stay again.

    Residence Inn Valencia - hotels - Updated May 2026

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