This has been a great place to live. I highly recommend living here. Beautiful location…read moreoverlooking the French Broad river. There's walking paths and a big fenced in dog park. The management is great and it is very well maintained. Easy access to highway 26 gets is to downtown Asheville in ten minutes. I can't believe that anyone would give it less than five stars!

My elderly mother lives in a five-story apartment building on this property. The elevators tend to…read morebreak down periodically and usually take one or two days to repair. This time, however, they've been out of order for five weeks. The stairways are concrete and exposed to the environment, and it's been raining almost every day lately. She has balance issues along with arthritis in her knees and hips and has fallen on the slick stairs twice. The staff periodically sends her updates about how they were waiting for parts and then reordering because the part they ordered didn't fix the problem--five weeks and counting. Aventine staff, please fix this problem for her. 08/22/2026 Update: Both of the building's elevators were reportedly taken out of commission due to a lightning strike, and repairs took six weeks to complete. My mother received an apology email, but it offered no explanation for the long repair delay. This is not acceptable.

Ansley is a great apartment complex! It is in a great location, just off the parkway in South…read moreAsheville. We were in a crunch to move quickly during the holidays, and I was looking for something available. Thankfully, Ansley had everything we needed (including a garage) for a quick move-in. There were no crazy fees, no jumping through hoops, and it was quick and easy to have a nice place. The amenities are great, too, including the pool and playground for littles. Extremely dog friendly, which was very important to us. Our view is beautiful. The office staff is great, and the maintenance team is beyond amazing.

To preface, I was never late on rent. Never had a complaint against me. I made a few complaints…read moreabout neighbors and on my social media about Ansley since there was excessive noise in the halls, doors slammed all the time, an insanely loud Mustang with open exhaust at 7am daily, and dog poop in the dog park every day. When I complained about the dog poop, they said they don't do anything about it and had been out of the DNA test kits! Dog park turf is never cleaned and is DISGUSTING. Make sure you don't give constructive feedback to management, even if they ask for it, because they will retaliate and issue you a non-renewal on your lease. CRAZY since they had issued me a renewal already, but I went back and forth with them since they were increasing my rent. Meanwhile, they had the apt across from mine listed for hundreds less online. Where is the integrity in that?? Once I complained, they issued me a non-renewal and it was 45 days before my lease expired. To cover themselves legally, they offered to extend my lease to give me 60 days to vacate. After I complained and gave feedback, they will used my suggestions and scheduled events like pup-cup day, community game night, and improved landscaping which was horrible at best. They told me they didn't have a budget for events - but seem to be having more events once I brought my complaints to the Fogelman corporate office. But Fogelman loves the property manager here bc she always hurries to clean up the community before their visits. They have no problem increasing your rent every year even if you're paying hundreds more than your neighbor. They will lie and tell you your rent increase is not negotiable, but it is and I know this bc hellooooo neighbors talk!! Also interesting that a leasing consultant left right after me for a MUCH better community and two maintenance employees are leaving soon. Additionally, the gym equipment is out of date, carpet always dirty, kids play around in there, and wifi never works. A former leasing consultant was also a personal trainer and had a separate gym membership, if that tells you anything. "Pet spa" is a washbasin in the car wash area with no towels supplied and it and the car wash are closed half the year anyways. Honestly the ONLY allure of Ansley is their cheap rent, which is justified bc their amenities, management, and property need a complete overhaul. Save your time and go to one of the many many other newer properties in Asheville/Arden!! Also, most of the reviews are incentivized. After people move in, Ansley asks for reviews and gives people points and gift cards for responding. I'm sure mgmt will respond to this with a generic response defending themselves, but why would they kick me out and then utilize my feedback to better the community if what I was saying isn't true? Oh and if they offer to sit down and talk to you to discuss an issue...DON'T BOTHER. I did exactly that and the property manager was fake, smug and lied in the meeting straight to my face.

I love Biltmore Park. The grounds are amazing and the shops are fun and close to the apartments…read more I've toured a few of the apartments when they have one open (which is rare) and they are super clean and beautiful. There is a pool and a fitness center, and the managers of the apartment complex are responsive and always available. If you're looking for a great place to live in Asheville, look no further.

After several years of renting here, I am finally ready to tell my story so others can avoid the…read morelies and deceit of the BP Town Square apartments. Stay tuned for more soon...

I love it here. Our apartment is spacious and lovely. The parking lot is never crowded. We have a…read morelittle fitness room (that I need to use more regularly!). And our pool is always clean and inviting. Before we even got here, I was a fan. Moving here without really knowing anyone made it difficult to get everything squared away. I was able to secure our home while we were still living across county with the help of the great property manager, Sherri. The night we got in (at 10pm!) our apartment was ready and waiting for us. It is safe and quiet and a very well maintained property. It is a great location on Hendersonville Road. It is right by the movie theater and close to Earth Fare yet the complex is up a long driveway so its removed from the busyness of road. If you're looking for a place in the area, definitely check it out. We could be neighbors! :)

Limited maintenance help. Revolving door of help with broken things In apts…read more Too pricy considering the condition. Have to move every lease cycle to get a decent rate /month. Many smokers and hard to evict.

Best place to live. Staff is super friendly and my dog is obsessed with them! It's so nice to have…read morea community even though I live in an apartment complex. I have a one bedroom and it's very spacious.... and affordable

When I first discovered Riverstone Apartments at Long Shoals, I had just gone through some rough…read moreexperiences with apartments. I was not necessarily excited about restarting the process. However, from the moment I stepped on the property I knew it was home. The entire community has a beautiful aesthetic. It truly feels like resort style living. Gorgeous views and great neighbors are just the beginning of why I love these apartments. I have a one year old puppy who is living his best life with myself and my roommates. There are plenty of places to walk and pet waste stations that encourage residents to keep our community clean. The dog park is such a great place for my pup to socialize and run with his other furry friends as well as meet new people! I love it here and anyone who is looking for a home in an apartment community should make Riverstone their top choice.

Very noisy especially if you live underneath someone that has a dog and they run the dog inside…read moretheir apartment right above you. I've complained to management ever since I moved in on June 4th of this year and now it's November. Sometimes I don't even feel like coming home and staying in a hotel room because that's how loud it can be. I have to break my lease to get out of here and corporate does not care. Beware before you decide to move into these apartments!!

We lived here from February 2025 to February 2026. The apartment itself offered good space for the…read moreprice, which was one of the main reasons we chose to live here. Unfortunately, our biggest concern throughout the entire lease was the humidity and mold. From the beginning, we noticed paint cracking in several corners of the apartment. In addition, whenever we traveled for a week or two, we would return to find mold in the sinks, bathtub, and toilet. We eventually purchased an air purifier to help manage the issue. This was by far the most disappointing aspect of our experience. Parking also became increasingly difficult during the last few months of our lease. We owned a van and, despite paying for parking like every other resident, we were often forced to park farther away due to complaints from neighbors. Finding parking after 6 PM was frequently a challenge. Management was hit or miss. Steve was always professional, helpful, and pleasant to work with. Unfortunately, our interactions with other staff members were not always as positive, and customer service could be improved. The pool was a nice amenity, but there were times when it did not appear to be as clean or well-maintained as expected. Overall, this community has potential, and the apartment size and pricing were definite positives. However, the ongoing humidity and mold concerns, parking issues, and inconsistent management experience are things prospective residents should consider before signing a lease.

Not enough parking and be careful if you are planning on 1st floor, the unit will get mold easily…read more And they only do 1 parking spot for 2 bed rooms apartment. Please do more research before moving in

Went to take a tour and was very warmly greeted by the office team there. The amenities are…read moregorgeous and I love the fact that they have in site management and maintenance. Can't wait to move in and use the dog park and pool! Special thanks to Abby and Sierra for making the application process seamless!

I've been living in these apartments for years. Previously, I lived at another Hawthorne property…read more Nearly 10 years of residency at Hawthorne properties all told. Never had a problem at all with this rental company before and even recommended Hawthorne properties to colleagues and acquaintances. Never had a problem until now. As of April 2026, every single one of the office staff has a nasty attitude. Like pissed in their Cheerios nasty attitude for no reason whatsoever. Makes going to the clubhouse for any reason very uncomfortable. Even worse is that they plaster on their fake "customer service" personality but it doesn't hide their utter contempt for you. AVOID.

I moved here about a month ago and had a great move with Samantha helping me all of the way. She…read morewas easy to communicate with, made changes as needed, and has been responsive to my small requests since I moved in. Moving in was so easy, and the complex is filled with amenities. Staff here overall are good to work with. The apartment itself is in good condition, and any small repairs taken care of quickly. I recommend these apartments and working with Samantha.

Tiffany Rodriguez is the best leasing agent! So friendly and knowledgeable and she made the…read moreapplication process a breeze. Stressful enough moving, but walking in with no appointment, she accommodated us with a smile! thank you :)

The landscape is nice and the complex is dog-friendly. Apartments are a little overpriced…read moreconsidering they are older and the appliances are outdated. Walls are PAPER thin. We hear our neighbors above us constantly, every footstep, even their PHONE vibrating one morning. Expect to get noise complaints for just existing, which has happened to us. Parking lots get filled up for some reason and our neighbors leave trash and junk piled up on their porch. Less than 10 min to I-40 so a good location for commuters.

Kensington is a beautiful place to live. The property manager is quick and sufficient when…read moreaddressing any issues or concerns. All of the maintenance men are considerate and respectful of my pets and my living space when servicing my apartment.