Two years ago, when I wanted to replace my roof, I interviewed six different companies. I settled…read moreon the company I had dealt with annually for over a decade thinking our relationship would assure me of a good job. In this world of so many scammers, it is very difficult to find an honest company, let alone one that does excellent work as well. Thanks to the recent historic storms, I developed what I thought were roof leaks. I have since learned that this was caused by ice dams, a very rare event in the south. When I contacted the company that installed my new roof they refused to come out. They said "Let the sun melt it and you'll be fine." So, I thought "They must know what they are talking about." I'm not a roofer and though that didn't fit with my common sense, what could I do? Plus, I had paid for an extra long, extra comprehensive warranty at the time the new roof was installed. I posted about my experience on social media and was contacted by Luke from Old Timers Roofing who advised I should take care of it now to prevent more damage, and that they did that kind of work. I'm always leery of someone who contacts me through social media saying "I can fix that" because you never know if they are the real thing or just someone trying to earn a quick buck who really doesn't have the experience and knowledge. I researched the BBB and several other sources that rated them highly. So I decided to give them a chance. Luke informed me that most warranties would not cover ice damage because it was so rare in the south. Strange that my old company didn't mention that but when I called them back they said Luke was right. Luke referred me to the owner, Josh, who immediately sent out TJ to break up the ice dams. All three assured me my roof would be fine but, if I hadn't cleared the ice dams, I could have had serious damage. I couldn't believe someone would even come out in this weather. I feel much better knowing that as a result of their efforts, I won't have more damage. TJ also recommended I have a water mitigation company check for damage though he thought mine was probably slight. I appreciated that advice as this was all new to me. As someone who is not wealthy, I was very concerned about the cost for Old Timers to break up the ice dams but knew it had to be taken care of to avoid even more expensive repairs down the road. I was stunned when Josh refused payment. My only regret is that I didn't hire them to put on the new roof. I always have my roof inspected three times a year to identify problems before they become serious. Despite having a warranty I will now be using Old Timers Roofing as I have lost confidence in the company who put on my new roof. I had been their customer for over a decade. I highly recommend you contact Old Timers Roofing for any roofing needs. They have shown themselves to truly have "Old Timers" values of honesty, hard work and knowledge. I doubt you can find a better roofing company. Thank you Josh, Luke and TJ! God bless you and keep you safe! UPDATE: A month later I had the company that installed the roof to check it, once all snow and ice were gone. Thanks to TJ's work I had NO ice damage, nor water issues inside. Thanks again Old Timers!

Great company to work with they are super professional and friendly. They did an amazing job with…read moremy grandmothers roof and the owner takes pride in his business. I highly recommend them!

The representative was knowledgeable and genuinely helpful. The crew showed up as planned and…read morequickly did a great job! I'm so glad I called them!

I currently have a significant roof leak in my home which recently led to substantial--10 or more…read moregallons--of water penetration into my guest bedrrom. I work in property management and know all too well how difficult and frustrating it can be to identify the cause/source of a leak. I have spoken with several folks in their office over the past couple days, including the office manager and multiple technicians. Today one of the techinicans--Tucker--visited the property twice, including once with the owner of the company, to help me identify both obvious and easy to overlook, areas of concern that would otherwise be very hard to detect. Meeting with Tucker and Luke today made me feel much more at ease. I'm very confident that if something unexpected comes up before the permanent repairs occur, they'll be on top of it. I can't tell you how impressed I have been over the past couple days with their communication/responsiveness, attention to my issue, respect for my home, and their overall service, including making temporary repairs until the permanent repairs can take place next week. If I call or text them, they either answer the phone or return my message within 10-15 minutes. I'm sure this a small job for them in terms of profit, but it's a big deal to me, and they have treated it that way, and I am very thankful for that.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Had some issues with roof leaks. Requested an estimate and got a response very fast. But the…read moretechnician completely went off the radar after the visit, no diagnosis, no estimate, nothing. Ended up having to find another company to fix the issue.

Andy was great to work with and his team did a great job. Would definitely recommend. Grey…read moregutters in place of dingy white. The roof shingles are already grey so this extends the roof line. Next step paint the siding and trim.

Quick response, very informative, laid out a good plan and could accommodate our schedule.read more

I went through the Yelp process for a new roof, and Alliance Roofing & Repair offered the best…read moredeal. The price for the scope of work was very competitive. The timeliness was unbelievable; from contract signed to new roof was 2 days. The materials used were industry standard, and the quality of the work was great. They cleaned up thoroughly. I would highly recommend this company for your project.

I was impressed by Alliance's professionalism, quality of work, and communication. I come from the…read moredays that women had to get their husbands to negotiate with contractors to avoid getting a bad deal. I never had a problem with communication and never felt I was getting a bad deal. Alliance gave me a roof, interior ceiling repair, and power washed the house for less than some companies would do just the roof. I was warned by some that cheaper isn't always better; however, I stand by the work they did for me. I have 3 cats and was worried that one would escape out the door. All I had to do was ask the men to be careful and they were. No problems with the kitties. Once I gave them the start-up money, they had all the work done in a week. I am a very pleased customer and highly recommend Alliance roofing and repair.

Amazing product and service! Highly recommend! The crew was very timely and professional!read more

Great company. Always on time and they really care about what their customers need and they have a…read morevery affordable price.

Owner and team excellent. Good communication and quality work perform. Only had a roofing repair…read morecompleted but when I need new roof they are the team I will contact first and trust them on my property.

Needed our roof inspected for damage and some flashing issues. They can out the same day and took…read morecare of our issues. Will definitely use again.