After being with this location over 25 years I have had to move my business. Not by choice, but…read moreChris Lennon is the most disrespectful and unhelpful person I have ever worked with in any business. She used to be nice when I first obtained insurance here but has changed. Please see my review on google. Save yourself some pain and don't go with this location.

Yelp wouldn't let me update my review from 4 years ago..I've been with State Farm since I was 19…read moreyears old - 24 years now. At the time when I wrote my first review regarding Gene's office, I had no claims for my vehicle, one claim for my house - in all the time I had been with State Farm. Since Winter Storm Uri, things have changed. Feel free to message me directly for my experience with Gene Wolfgram's office and State Farm in general. I'll also be posting pictures that tell the story.

Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Sahar was great to work with! She helped answer all my questions about the quote and was very…read moreprofessional!

Unprofessional, I was lied to and feel like making their money was the only concern. Unless you are…read moremaking them money they will ignore your requests. Having compassion and just a little understanding can go a long way.

As the builder of the home Kimberly Vo's clients purchased, I had a fantastic experience working…read morewith her throughout the process. Kimberly was professional, knowledgeable, and an excellent communicator. She represented her buyers with care and confidence, making sure they got the best deal possible, while also maintaining a smooth and respectful working relationship with everyone involved -- from our team to the title company and lender. She stayed on top of every detail and helped keep the transaction on track from contract to close. It's clear she's committed to doing what's best for her clients while making the process seamless for all parties. I'd be happy to work with Kimberly again anytime!

Ms. Kankel was amazing at providing direction on what we needed to do to sell our house. She even…read moreleant a helping hand to help us meet a deadline. She's one of those people who goes above and beyond but does not see it that way. For her, it's just how you do business. She kept us informed throughout the process and her feedback was invaluable both before and during the sale. Her behind the scenes work (virtual staging, realtor notifications, etc.) really paid off. Her professionalism is unparalleled. Her contacts and knowledge of the market were invaluable in the process. We couldn't have asked for better representation of our house and us than what Kim provided. If we ever have to buy or sell again, we will call Kim!

We had an incredible experience working with our realtor Kim Kankel! From the very beginning, she…read morebrought energy, wisdom and encouragement which made all the difference during what could have been a stressful process. She offered thoughtful guidance every step of the way and always made us feel confident and comfortable in our decisions. Even during several obstacles that occurred with selling our older home, Kim stayed positive and proactive, successfully selling it sooner than we anticipated. Her kindness, compassion, professionalism, and dedication to her clients truly sets her apart. She was everything we could have hoped for a realtor and more! It was a true blessing finding her and while we are thrilled with selling our home, we will miss her!

Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Kristen helped us in selling one home and in buying a new home in another area as we were moving…read morefor work related reasons and to be close to a specific college campus for one of our children who would be attending within a few months. From the beginning, she impressed us with her level of preparedness and professionalism. At our first meeting, she already had been looking at the value of the home we wanted to sell and had outlined a marketing plan. She was also quick to respond when we had questions and stayed in constant communication with us regarding feedback from showings and other events during the process. She helped talk us through every step of the way as we received an offer and went through negotiations. From the inspection, some concerns were noted. We contacted her to discuss it and she had already lined up the appropriate professionals to verify the concerns and prepare quotes to help us in our response to the buyers. Negotiations were smooth with no major issues arising. We had already narrowed down the general area in which we were interested in living. She provided additional information based on her knowledge of the area which enabled us to further narrow our search. We quickly found a property and she was on top of the negotiations. She has a team of venders available that was helpful as the inspection identified hail damage to the roof. Her roofer was able to provide verification and helped in working with the sellers to get the issue addressed by their insurance prior to closing. We highly recommend her for her knowledge, communication skills, and for staying on top of things every step of the way throughout the process.

Kristin is phenomenal! She helped us understand all the ins and outs of the process of buying a new…read morehome and selling our previous one. She is experienced, knowledgeable, and took care of us SO WELL!

Had a very pleasant experience at the office, water was offered and Regina was very quick to cater…read moreto our needs. She was able to immediately help me and was very comprehensive!

Neyla is very sweet. She is extremely accommodating and listens. She has an amazing sense of humor…read more We have used this agency for a number of years.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.