Poor customer service provided, difficult to work with. They seem confused by refunding money from…read morea cancelled policy.

The absolute best experience that I have ever had for not only my insurance policies, but all my…read morebanking needs as well! I've saved so much money on my insurance for my car, my apartment, and life insurance with this office! I'm not sure what I would have done if it hadn't been for all the wonderful staff that taught me about State Farm Bank, and gave me the opportunity to lower my car payments by refinancing. This office is the absolute best from their sales team that informs you about every option you have for your specific needs, and the amazing service team that is so accommodating to changes I ever needed to make to my policy. Of course thanks has to also be given to the agent himself, who always puts the customer first. I've been working with this office for many years, and absolutely will be working with them for many more!

Danny is a professional at what he does. He is really knowledgeable about the different types of…read moreproducts, and takes time to explain when you have any questions. This shows one thing: he cares about his clients. Additionally, he knows not only auto/home insurances but also well versed in health care products. He worked with us and explained the different types of health care products, which really helped us in the past year. We are very grateful and happy. Thank you, Danny, and DW insurance.

I live in CA but bought an investment home in Frisco, Texas 17 years. I knew nothing or new anyone…read moreand I was very fortunate to have someone recommend Brett to me. Brett and his team have been so helpful, quick to respond and just so friendly to work with. He was very patient and thorough when explaining my options and whenever I needed something, he would respond instantly. I just sold my home and I can honestly say that I will be sad to no longer work with such a great service provider (until I come back to Texas one day!). I highly recommend him to anyone and everyone.

David and team go out of their way to provide knowledgeable and caring customer service. He will…read moremake sure you have the right coverage and take the time to explain every detail. He is never too busy to answer questions, even on the weekends. Highly recommend.

Outstanding service and professionalism!" I had an excellent…read moreexperience with Wholestate Insurance Group. Their team was incredibly helpful, responsive, and transparent throughout the entire process. They took the time to explain all my options clearly and helped me find the best coverage for my needs at a great rate. It's rare to find an insurance company that genuinely cares about their clients the way Wholestate does. Highly recommend them to anyone looking for trustworthy and reliable insurance service!

I do NOT recommend this agency! DO NOT USE THEM…read more Originally I was working with an agent named Ariel. We were buying a house and needed full roof coverage. She sent us a quote for home and auto bundle. When we were finally ready to sign, she was no longer with the agency and we were transferred to Meredith. He was very friendly and helpful, but once the binder was sent to us on May 3rd, we realized that we did NOT, in fact, receive full roof coverage as promised. May 3rd was a Saturday and we had an insurance deadline of Monday to procure the insurance. I immediately wrote an email to the agent, Mike Johnson, and the account manager, Meredith. They did not respond, so I had to go with another insurance. On May 5th, I spoke to Meredith and he cancelled my policy and ensured a refund. On May 6, I received an email that our car beacons for safe driving were being mailed, indicating to me that the policy had NOT been cancelled. I reached out again and was assured it was going to be cancelled and I would be contacted about a refund. It is now June 3rd, a MONTH after cancelling, and I STILL NOT RECEIVED THE $1400. I called Meredith on June 3rd at 12PM and he said it looked like it was still in "underwriting" and did not appear to be fully cancelled. He told me he would call me back in 1 hour, at 1PM CST. It is now 6PM CST and, you guessed it, I never received a call. In all of our communications, I have included Mike Johnson, the agent, whose face is plastered at the bottom of every email. He has NEVER communicated to me in the several grievances I've had. He has never apologized or reached out to ensure I have been taken care of. Meredith is a lovely human and very nice to speak to, but this agency is extremely inefficient and Mike Johnson does not seem to care about clients being taken care of.

Every time I speaker to Emily, she works very hard to get me the proper information of what I am…read morerequesting. I don't have to call back to be sure my request is being fulfilled as she updates me via email. I thank her hard work and attention to detail

Dacota at Ryan Dunn State Farm provided outstanding assistance while reviewing my insurance…read morepolicies. His approach made the process clear and manageable, ensuring that all my questions were thoroughly addressed. Dacota's knowledge and honesty were evident throughout our interaction. His expertise gave me confidence in my coverage, and his straightforward manner made me feel valued as a client.

I had a really great experience with State Farm and just wanted to shout out Dacota for being so…read morehelpful. Insurance stuff can be confusing, but he made everything super easy to understand and took the time to answer all my questions without making me feel rushed. If you are looking for someone responsive and easy to work with I would recommend reaching out to Dacota if you need help!

Erica has helped us save money on our Flood insurance. We definitely recommend her! Call her and…read morelet her save you money on your insurance!

Mauceri Bynum insurance is the only Agency I will ever work with. Al and his team are phenomena,…read morethey take a very service oriented approach to helping clients!