Excellent service and pricing. I travel to Tallahassee frequently and I look forward to returning…read moreto this same Enterprise location during my next visit. Porsha and Patricia were extremely helpful and accommodating with my rental reservation. I even experienced a flat tire within an hour of leaving the location and thankfully with my added protection on the rental reservation, they were able to quickly replace the vehicle for me so I could be on my way to a timely appointment, with zero issues. Highly recommended.

The State of Florida recently switched their car rental agreement from one of the other big car…read morerental agencies to Enterprise / National. As this Enterprise location is the closest to me, off I went to get my car for a business trip that starts tomorrow. The first thing we noticed is that the rental facility is far nicer inside than I would have expected. Clean, lots of windows, well lit. Sets a nice tone. And the counter staff were friendly and helpful. They quickly processed my rental paperwork for me and we were walking to take a look at the car in under 10 minutes. When I saw that the car only had manual seat controls, I asked if there was something with electric controls (no, I am not a car-seat-control snob. I have a bad lower back and being able to adjust the seat while driving, especially in a rental, helps make sure I can minimize any lower back pain). The agent quickly looked at the other cars in the lot, saw one with electric controls, and switched my original car for that one. Great customer service! The car was a 2015 and clean (and when the cars were not clean, I saw that the desk agents would run out and take them to the car wash station themselves so that the new renter could quickly be on their way and not have to wait). The only reason I am not making this a 5 star review is because I want to see how the actual rental car is during my trip. I'll post an update when I get back.

I cannot say enough FANTASTIC things about Priceless Rental of Tallahassee!!! You guys came…read morethrough for me and are well deserving of my FIVE STAR rating! I flew into Tallahassee from Miami to attend an event for my son. There were no car rentals available at the airport! I was in a PANIC!! I googled and found Priceless. I called and spoke to Jasmine. She was just a doll! Very professional and accommodating! She quoted me a price over the phone and sent someone to pick me up from the airport! The driver was so nice (I can't remember his name) Once I arrived at the Priceless location, it was a stress-free experience. They are small business owners who clearly care about the needs of their customers. Ashley is the office manager, and she is also extremely nice and helpful. I enjoyed speaking with them so much, I wanted to hang around a little longer just to chat! They completed my paperwork and sent me off in my cute little new Dodge Charger! Upon my rental return, I had a chance to meet another employee who was seated at the desk by the door. He was very nice and conversational as well! Ashley even took me to back to the airport! This is my FOREVER go-to when I fly to Tallahassee!! Guys, I don't know how to say THANK YOU enough for your kindness, professionalism, and caring attitudes! I wish you much success in your business endeavors. Keep up the great work! #LeopardInMiami

BEWARE! When we booked our rental through Priceline, it said "Unlimited Mileage" and when we…read morearrived to pick up the car we were told driving was limited to a "150 mile radius" otherwise there's an additional charge per mile. We immediately canceled our rental, as we had to travel out of town with the car. They then kept our payment, which we had made in advance, so WE PAID FOR A CAR RENTAL THEY NEVER DELIVERED. Zero stars.

Gave us a car that felt unsafe to drive, with a 1/4 of gas and smelt like cigarette. Asked for an…read moreexchange, they said they'll be cars when we spoke on the phone, we showed up at the location and the service was terrible they didn't even lets us speak and all they said was there's not car available and you gonna have to go to a different location 2 hours away on a unsafe car! I won't rent whit this company ever again

Rented a vehicle months in advanced and upon checking in we were told no car were ready and could…read morenot, would not tell us how long it would be to get a car. So here we sit. Horrible customer service for Hertz!

Absolutely horrible. Saturday morning and inly one worker here. If the lone worker worked any…read moreslower she would be going backwards. Took forever to get rental. Going to Hertz from now on. Goodby Enterprise!

I was very pleased with my service from Lex at the West Tennessee Street Location, as I returned my…read morerental car from my trip. I will always recommend him to anybody who would love to book a quality vehicle for any small business vacation or anywhere that you want to travel. I am definitely interested into booking in the future, if, I ever need another rental for my mini road trips thank you so much.

Highly recommend!!!! Response time was super quick. Friendly and professional. If your needing a…read morevehicle towed, a jump, or even a quick repair......... Mr Robinson is definitely the person for the job

Referred me to capitol auto center who tried to scam me but came in clutch when I needed move my…read morecar he charged me $80 to tow for about a mile

Drea and the drop off ladies really helped ease a stressful situation. I wish customer service was…read morelike this everywhere!!

Huge shoutout to Kendiona for quickly solving our car rental situation within seconds…read more Kendi got us a beautiful red volvo to drive in comfort for a short 3 hour rental to get us from Tallahassee to Panama City to fly home since no direct flights from Tally to Htown. Ashley Bailey the Branch rental manager also really took good care of us. From now on will only use Enterprise/ National when traveling through Tallahassee. Customer service: exceptional Ease of rental: Excellent Return: Absolutely

Great service. Timely and professional. Really appreciated the personal service over a random taxi…read moreor other car service apps.

Had to cancel my plans last minute. Jorge could not have been nicer or more professional about it…read more Will definitely be using this service if I ever need it.

Please do not rent from Enterprise at the Tallahassee, FL W. Tennessee St location or Enterprise at…read moreall. I reserved a rental car 1 week in advance. On the night before we were to pick up our rental car at 8 PM I received a call from Tariq saying that my reservation was going to be canceled because they had no vehicles available. Mind you we reserved this car a week in advance. I then asked, could you get another car from one of your other locations? I was told they couldn't do that, I would have to call myself, but that he would be glad to transfer me. Tariq then tried to transfer me. I was transferred to roadside assistance instead. I then proceeded to locate the number for the rental car location at Tallahassee airport and called them. The airport location made a reservation for the same location where I was just canceled. I asked how they could book another reservation for the same location that just canceled me. I was booked again with the Airport location at a higher rate. I explained that the rate needs to be the same as what I had originally since this was no fault of my own they canceled that reservation and rebooked again at the W. Tennessee St. location still at the higher price. I called Registration yet again and was told that they were not able to adjust the price I would have to be transferred to Customer Service. I then spoke with Customer Service and was rebooked yet again at the higher rate after three or four calls back-and-forth, and the last time I was transferred to Customer Service the office was closed. I called "Reservations" again I told them that the customer service office was closed. I was told I could go into the Tallahassee Tennessee Street location when I picked up my car and ask them if they would be able to give me the original price. Well, the next morning at 7 AM I received another call from the W. Tennessee St. location telling me they had to cancel this reservation. I did call the office manager Marissa after the final cancellation She stated to me "There is nothing I can do and I can't just make a car appear ." I still have yet to receive a callback from the escalation department where I left a complaint.

I tried showing up at 8:30AM and they couldn't get me in until the afternoon when I had to be at…read morework. I made a reservation for the next day 9AM. The lobby was full and I was waiting 30 min. When they finally pulled the car up, it was not the car I selected online. It was a much smaller car and was only $1 dollar cheaper per day. I also didn't have great service. I had employees telling me I could get a discount if I brought my claim number but when I came the next day they said I had to make a reservation through AllState. When I was looking at this car that I didn't ask for and trying to understand pricing, the employee mentioned how many people they had waiting even though it was my turn to be helped. I was about to walk in and spend 850$ and they lost my business for actually no reason.

I rented a car from the Enterprise in the Tallahassee Fl Airport. Blaze Parker…read morewas the one who helped me. She was very nice helpful and had me in and out in a timely matter. The car was clean and ready to go. Go see Blaze for your next car rental.

I missed my connecting flight in Atlanta hartsfield airport so booked a car while at the concourse…read moreneeding a car to finish my trip home in Tallahassee. But when I got to the counter to acquire the car. I was told that I couldn't get a car since my reservation wasn't 24 hours old... WTH.... I just wanted to get home and not wait at a airport for 24 hours or I would have waited for a plane... HELLO