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    Rent-A-Wreck

    5.0 (2 reviews)
    Open 8:30 am - 5:00 pm

    Services - Rent-A-Wreck

    Truck rental

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    6 months ago

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    Hertz Rent A Car

    Hertz Rent A Car

    (5 reviews)

    SCAM - do not use this location or Hertz. I rented a Hertz vehicle from Raleigh and returned it to…read moreMoore County less than 48 hours later (as planned in my Hertz booking). This location did not record my return and charged me for an additional 20 days with a return in Atlanta - charging me $6,000! Hertz corporate is ignoring my outreach even though I have photo evidence, claiming that customer service cannot get in touch with the location. The location is absolutely horrible and the way Hertz corporate is treating this incident is despicable.

    If I were stranded in the middle of the desert, and a Hertz rental was the only way out, I'd walk…read more The rental car broke down. Employees will not make any effort to reference, itemize, close, explain, discuss, confirm, or deny any of their line item charges to my rental contract or its inaccurate charges of almost $8,000. The Moore County Airport Hertz is a franchise. I only learned the existence of franchises from my experience. The national Hertz corporation will not help work to resolve a dispute with a franchise. Therefore, the only assistance I was able to receive was from the Moore County Airport agents. These agents; Denied me the right to speak to a supervisor, except one. That employee ignored at least a dozen requests for contact before responding. Ignored email requests for resolution Denied and hid from me the existence of a Director of Operations. Quotes from MCA agents: "There is no manager and hasn't been one for some time." "I can see the breakdown [of costs] I can't tell you about it." "I don't know who is in charge of the tow bill". "It's not my responsibility to fix that bill. That's not what I'm here for." "There is no breakdown [of the charges]." "We can't change anything on the contract. It doesn't exist." "A supervisor won't help". Kathleen Osorio, the Director of Operations Eastern North Carolina, knew about and ignored all of my requests for communication. with a lucky break, I was finally able to uncover her email address. Here are a few of are some of her email responses, including her spelling, punctuation and grammar: "I have [not] even looked into this" "you are not giving me time to see what I can do for you" [after 100 days] "I apologize on you getting incorrect information" "with all your threats [I'd told her I'd share facts with the Better Business Bureau] I am not able to move further." Consumers, if you value your money and your sanity, stay away from Hertz Car Rental.

    Rent-A-Wreck - carrental - Updated May 2026

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