Cheap, reliable and inexpensive…read more I needed Some tables and chairs for a party of 60 in a residential backyard. The staff was helpful and friendly. Far and away the best value I found in Converse and around San Antonio. Delivered right to the house and staged the tables and chairs neatly where instructed (I opted against the additional charge for set up for timeline reasons, but the fee seemed reasonable and I would have paid if it worked out). The tables and chairs were of good quality, which was what I expected, and were in the correct quantity. The delivery team counted the chairs and tables with me to verify accuracy and showed me how to fold the chairs properly. Next time I need similar items I'm calling J's Party Rental first and only.

So disappointed in my experience with this company. I am planning a wedding for Sept and I sent…read moreover an email to get a quote for the items I needed. I was intially impressed with their response time as they messaged back within the same hour. They advised that they only have a 25 mile radius and our venue was 32 --- 7 miles extra than what they cover...the rep I was speaking with advised they would reach out to I assume is the owner and see if he would still be willing to deliver and would follow up with me Monday (this was on a friday) Monday comes around and I hadn't received an update so I reached out JoAnn, the rep I had been speaking with, advised she had not heard anything and will try again. Another day goes by and I had not received a response so I reach out again and she advises they would deliver for a $300 delivery fee. Their regular deliver fee according to the website is $50 for up to 12 miles and $2 per mile after. Under normal circumstances this would be a total of $90 for a delivery. I completely understand their delivery radius but my venue is 7 miles out of their coverage zone. $50 to even up to $100 would have been a reasonable upcharge for a convenience fee charge but For 7 miles they are charging an extra $210!!! Completely obscene! When I addressed my concern JoAnn advised that she initially stated that I was not in her coverage zone and that she's sorry I feel some type of way...just all around bad business...I had high hopes for this company as they were heavily recommended and the reviews were great I really cannot believe how they handled themselves

This was probably the worst experience I've encountered as far as customer service…read more To start, in their email, it states they "will call no later than the evening before to confirm details and time frame of delivery". Never received a call, email or any sort of confirmation. Secondly, my party started at noon. They arrived at 12:10 and still had to take 20 minutes to set up. I had little kids crying because the bounce house wasn't here as planned. Additionally, we ordered a bubble machine. They forgot it so they had to leave and come back which was about an hour before they came back to deliver it. Lastly, our rental agreement stated we had the bounce house for 4 hours. They delivered it at 12:10 as stated and came and disassembled it at 3:30. Would not recommend this business.

Last minute party and they still managed to fit me in! Hassle free and kept me in the loop as far…read moreas drop off and pick up. 10/10 id recommend, family loved it.

I hosted a pretty large event last week and needed to rent multiple items for my event including a…read morelarge ice chests, waiter trays and stanchions. I requested multiple quotes with different rental businesses in town, but Marquee Event Rentals had some of the best prices and they were very quick to respond. Mackenzie Smetzer was the person helping us through the process and she was very professional. They also gave us some flexibility with the pick-up and delivery dates, which I truly appreciate it! I am most definitely going to be using their services again for any future events and would highly recommend to any event planner out there.

I chose this establishment because of their initial price quote and the quality of the…read morerental furniture for my daughter's September wedding. Both were appealing. Makenzie was my point of contact. Initially she was difficult to contact after the deposit was paid. She became more responsive only when I asked my wedding coordinator to intervene. Primary reasons I would not recommend this company: 1. Cost discrepancies between the quote and the contracts (which required my signature) 2. Questions were not answered when discrepancies were identified on quotes and contracts. I had to inquire multiple times to get a response to my questions and the questions were never directly addressed. 3. Double charges for the same items: they were listed as one name under "tables/chairs" and called by a different name under "Labor and Fees". An explanation could not be given as to the reason for this dual cost. 4. Mathematical calculations did not match the original agreement and could not be explained; or blame of the miscalculations was placed on IT issue or declared a program error. 5. Mathematical calculations were inaccurate even when using their own numbers and an explanation of how they arrived at a specific cost could not be explained. 6. When finalizing the furniture count, some of the prices were changed, again the reason for discrepancy was placed on program error/IT issue. 7. It took 3- 10 days before I received a response to my inquiries; and that was with multiple follow-up emails/calls. To be fair, all the issues were resolved but it was because of my due diligence in closely reviewing the numbers and continuously following up and asking questions. I turned in my own calculations to the company using the original agreement of cost vs their "computer program" to be sure I was getting what I had agreed to. I do hope that this company is able to fix the IT/program issue. I also hope that plausible explanations can be provided when inquiries are made by the customers in a timely fashion. I hope staffing will receive training to improve customer service, as my experience with this company did not appear to be service or customer oriented. Abundant Blessings, MOB

I'm very disappointed with my experience with BSB Party Rentals…read more I rented a bounce house for an event and requested a refund, but it was not issued despite the circumstances. What made the situation worse was the way the owner handled the complaint. Instead of working toward a solution, I felt I was treated unprofessionally and was even told they would go to my workplace to complain about me, which felt inappropriate and intimidating. Customer service matters just as much as the equipment, and unfortunately this experience did not meet basic expectations. I hope the company improves how they handle customer concerns and resolves refund issues in a more respectful and professional manner in the future.

I researched a bounce house company for my 3 year olds birthday party and came across BSB Party…read moreRentals as a recommendation on Facebook. I went to their site and it was so easy to pick the bounce house I wanted and book for his party. BSB owners were timely and so friendly! The bounce house looked brand new and it worked perfect for my sons party and we WILL be renting a bounce house from BSB again one say! Thanks guys!

Great people very helpful to me! Their tables and chairs were clean and sturdy! The rates were…read morevery good. Delivery and pick up were on time and hassle free.

Absolutely amazing services by the crew of R&R Party Rentals. They came on time, set up the bouncy…read morehouse for my son, and had great customer services with my husband's requests. They came the next day on time, took everything down, and was professional the entire time. It was especially halarious in regards to the name of the company due to my husband's San Antonio roofing company also starts with R&R. No connection whatsoever. The price wasn't that bad either. We highly recommend this company and the services they provide. Our son who turned 5 years old have a day he wont forget and a piece of that was for the bouncy house provided by R&R Party Rentals. We will definitely use their services again once needed.

Alusstra deejayed our wedding in 2009 and made our event so much more fun and classy…read more Then in 2017 helped us out again for a last minute surprise party request. The owners- a couple- are genuinely good people. Professional, with a great mix of music, flexible and just plain nice. You won't be disappointed.

We searched for DJs and found this one. After talking to several DJ companies this was the most…read morereasonable and Edward, the DJ, was very easy to speak to, enthusiastic, and informative so we had a good feeling on going with him. We do not know a lot about Quinceaneras and we were planning one for our daughter so we were very nervous. He was very knowledgeable and helpful and he made us feel at ease and comfortable going into it. It turns out he walks the talk because everything went well during our Quinceanera with him as our DJ. He was organized with the flow of things and with us speaking and even with the serving of food announcements etc. He even played excellent music that all the teens and everyone were up dancing until the end. Overall it couldn't have turned out better. We are very happy that we went with him for our Quinceanera and fully recommend him without hesitation!

I used them over 2 years ago for a housewarming party and now we are expecting our first baby and…read moreusing their service agin. I lost contact of them because they are family owned and went off the grid. I tried other places and they weren't anything in comparison. I would highly recommend Enrizing!

Great service and pricing. Easy to work with. Thank you for making our event a success!read more