Very dissatisfied with the service. The lino fitting was extremely obviously poor, and despite…read morerepeated calls, and arguments it took months to resolve. The owner was argumentative and unprofessional throughout. They are more concerned about their profits than doing a good job. I do not recommend this company.

Excellent customer service, very friendly and experienced in the products they sell, i went to…read moreTrafalgar for my house carpets and a mattress, the choice and price i got is brilliant, i also bought some beautiful Turkish rugs from them, definitely recommend to everyone,

Stuart advertised on gumtree stating that he would supply and fit carpets within 3 days of order…read more We foolishly listened to his well polished sales talk and transferred £3240 for carpets to be supplied and fitted in our extension. Multiple excuses followed over the course of approx 8 weeks which ran from a flood has ruined the carpet, carpet delivered faulty, the fitter is sick, the wholesaler has delivered to the wrong location and the fitter didn't collect the carpet in time from the wholesalers. Following explaining our concerns and intention to report to the police he yet again promised to fit on a number of occasions and then refused refund. He admitted spending our money and has stated his bank account is frozen and he has no money to buy the carpet or refund us. He continues to reorder the carpet to show the invoice to prove he will fit the carpet but having rang the wholesalers they state that they won't give him anything without payment because ' they know what he is like' Internet searching now reveals that He was struck off companies house in Oct 19 and goes by multiple business names , personal names and email addresses. Stuart Glenister, stuart Hart, Belvoir carpet and flooring, sisal flooring, home choice carpets to name a few. Do not be fooled by this man! We are now in the process of reporting him to the police, trading standards and pursing through the small claims court.

Do not use this company . They are dishonest , and pray on elderly customers . The owner of this…read morecompany took without consent the full amount for the alleged work he intended to carry out for my 75yr old mother . 13 weeks later nothing , no carpets, no refund . This is the type of service you can expect - shocking !!! We no have no alternative but to go through the small claims court . Added on the 17/6: I would like to update my review , after my mother told us Stuart had taken the money and failed to complete the agreed work . I contacted him personally . He did agree to complete it and within 24hrs this was done to a reasonable standard by a fitter other than Stuart. Stuart then proceeded to harass me daily asking me to remove this review this was by text or calling , sometimes three times a day When I failed to do this he threatened to take me to court for slander . When I still refused he said he would go to my mothers house and start harassing her. This again is a demonstration of how this man conducts himself . If he thinks he can bully you , he will until someone bigger than him will put a stop to it Please take note .

We bought our bathroom and hallway flooring from Central Floors, the quality of the product and…read moreservice is superb. I don't hesitate to recommend these guys!

Thank you Adam & Lee for our wonderful new floor, we could not be happier, we have recommended you…read moreto everyone! Thanks Again

Darren is a lovely friendly man who is brilliant at laying floors. He came to my house and showed…read moreme lots of samples of various prices and types and helped me pick out a suitable floor. He returned on the agreed date, on time, and worked without a break to lay my floor. The finished floor looks fantastic and I am very pleased with the result and the price I paid. I wouldn't hesitate to recommend Darren to anyone, he certainly knows what he is doing.

I would definitely recommend The Floor Factory to others and I've already spread the word to family…read moreand friends. They fitted Amtico flooring in my hall and kitchen and have recently engineered wood flooring in my living room. I am so pleased with the results. The fitters were really friendly, professional and did an amazing job. I will be using The Floor Factory again in the future

From the owner: Floor Factory is your local, family run carpet and flooring business serving Derby and the…read moresurrounding area, supplying a wide range of flooring at very competitive prices. With brands such as Cormar and Axminster carpets, Karndean and Amtico designer flooring, Quick-step and Pergo laminate, Kahrs and Tuscan wood, Leoline and Rhinofloor vinyls and more. They have thousands of samples for customers to look at in their open warehouse and showroom, giving you more choice than you could ever need.

My sincere advice is please DO NOT BUY. They are not part of either Alternative dispute resolution…read moreorganisation or Furniture & Home improvement Ombudsman. This clearly shows they are not selling quality products. Please check before you buy. There is no customer service once if they get your money and this is guaranteed

Toons is a large furniture and carpet store on the A444 just outside Castle Gresley. I have bought…read morecarpets, beds and many pieces of furniture from Toons. It is a great range of furniture, including a large variety of sofas, tables and beds. All of which are of a good quality, but on the expensive side. Sales at Toons offer a small discount, but this is usually swallowed up by the delivery costs! The carpet section is also expansive, with an impressive choice. In addition to this there is also a small curtain and bedding section. Whilst most staff in the shop are genuinely helpful, some have a distinctly superior air about them, which is unwelcome. What's that phrase 'Don't judge a book by it's cover' Toons has good little coffee shop, standard fare: coffees and teas, scones, toasties, cheese on toast etc. But all very tasty and well presented, good to relax in when you've just spent a small fortune in the shop!