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Renfro Valley RV Park

2.7 (6 reviews)

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4 Guys RV Park - This is the spot we stayed at

4 Guys RV Park

4.0(23 reviews)
44.7 mi

I was told "we don't care, we have hundreds of positive reviews so yours won't matter" but I'm…read moreleaving this here anyway, because maybe it matters to one of you. We were very disappointed with our recent stay at 4 Guys. We found the park to be poorly managed and the staff rude and unwilling to follow their own policies. We called before booking and asked about the procedures regarding moving from one site to another. We were told that since checkout is at 11, we shouldn't have a problem, and when we asked for a late checkout to be sure they told us they would be unable to grant one since someone would be coming into our site the next day. When we checked in I again reminded the staff person that we would be moving sites, and asked if the person coming into our site had paid a lock fee. She told me they had, and that we shouldn't have a problem moving at 11 on our day of switching sites. When we went to move sites, we waited for a half an hour past checkout to see if the person in our next site would leave, before finally checking with the office, at which point we were informed that they had given the person in the new site permission to stay until 12:30. They did not communicate with us about this, so we had already pulled our hookups and slides, leaving us in limbo. In talking with the staff the first staff person at checkin had actually lied- the person coming into our original site did not in fact pay a lock fee. We suggested that the solution would be to simply move them into the site we were supposed to occupy but they said they do not enforce the lock fees and that no one pays them, but that they didn't want to inconvenience the person by asking them to move. Furthermore they said that while it says checkout is at 11, it's really at 1, since they don't enforce people leaving their sites until then. They used this repeatedly as a justification for why we shouldn't be upset about having to wait for the person leaving our site to be back. To be clear, we were mostly upset with their poor attitude and lack of communication- simply calling us and letting us know would have resulted in a much more comfortable situation for two hours. That said, in over 5 years of RV travel (3 of that fulltime) we have never encountered an RV park that admitted that their site lock fees are irrelevant and that checkout can be between 11 and 1, not 11 as their paperwork's states. They finally did call the folks coming into our site, but instead of simply informing them that they had to move, they just asked if they'd be willing. The person was hesitant and said she'd have to call back, so we all waited awkwardly in the office. One of the office ladies agreed this was her fault, but then said my "negative energy" was preventing her from effecting a solution. I was understandably upset about the situation (which was derailing our plans for the day and making the extra night we had paid for irrelevant) and made that clear, but was also respectful while being insistent that something could be done, they were just refusing to do it. They continued to complain that the new owners switched over to campspot and that they hated the new system. Appropriate customer service would have been to simply apologize and follow their own procedures, which state that they can move someone if they done pay a lock fee. They could have offered us a discount, a free coke, something, not complaining about their boss and their computer system. We said that if they were unable to find a solution they could just refund us and we would leave, and they saidwe would still be out the $10 reservation fee. I told them this would result in a negative review, and they replied "we don't care, we have hundreds of positive reviews so yours won't matter". We have been repeat customers here but will never again stay- and I strongly urge other RV owners to look at other options that care more about your business and satisfaction than the "negative energy" that gets created when they make a mistake they won't fix.

Convenient location, well laid out. It was just a brief stop over for us so we did not get to check…read moreout any of the amenities. Toads restaurant on premise had good food and music with a fun atmosphere

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4 Guys RV Park
4 Guys RV Park - Our Vintage Campers are available. Enjoy all the modern-day amenities in our retro-style campers along with a private campsite.

Our Vintage Campers are available. Enjoy all the modern-day amenities in our retro-style campers along with a private campsite.

4 Guys RV Park

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Holly Bay Campground - H Loop beautiful wooded spot. Nice space in between them all. Can't wait till lake weather again.

Holly Bay Campground

4.9(7 reviews)
28.5 mi

Camping there is so shady with Hugh trees and the lake is right there with great views. Not too…read morefar is the marina and boat rentals with a camping store. This is the vacation spot for a family or a few friends . I only wish it was like years ago and no reservation is required, just drive in and pay for a spot . I can't say enough about this area, showers are clean and I can't wait to get back there

This was the second time that I've visited Holly Bay campground. It's located in Daniel Boone…read moreNational Forest and on Laurel Lake and just a few miles from Cumberland Falls. It's my favorite campground when I'm looking for seclusion. It seems like you're hours from the city, but it's just about an hour and a half from Lexington and 20 minutes or so from the interstate. The Grove is it's sister property, so if there isn't spots available here, there may be some at The Grove. Loops D & H are available via reservation, the other loops are walk up. This time we stayed in loop G area... G2 was our site and through the trees, you could see the lake. The paved pad was long and then there were steps that led to the huge graveled fire pit area. Perfect for tent camping. It wasn't considered a premium or double site, but compared to state resort park sites, it was at least twice as big. The shower house was decent. The water cold and the fact that the water on the shower was controlled by a button that you had to push every 30 seconds, was a bit annoying. I was thankful for hand soap and toilet paper though. The lady at check-in was a hot mess. She kept answering her cell phone and the landline phone instead of waiting on us. She didn't know which sites were lake side and wouldn't let us pay, look to choose a site, drop off and come back. She made us tow the camper down the narrow paths, choose a spot and then come back to pay with the camper in tow. Then it took her at least 10 minutes to write up the ticket, etc. After a 45 minute fiasco, we finally set up in the dark. Lesson learned... Remember what site # that you want, if you've not been there, study the map before you go. Things to consider are if you want to be by the lake, the shower house, or away from other sites. It's an American Land and Leisure run campground. I can't really figure out the ins and outs of the structurally run campgrounds... I've stayed at the Cor of Engineer, state park and KOA campgrounds. The American Land and Leisure campgrounds and sites seem to be the biggest and the most inexpensive.

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Holly Bay Campground
Holly Bay Campground
Holly Bay Campground

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Renfro Valley RV Park - campgrounds - Updated May 2026

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