Renfe

2.8 (56 reviews)

Public Transportation

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Renfe - Got it! I thought this photo was funny: this is a Renfe Cercanias (commuter rail) train at this suburb south of Madrid (no review) - Public Transportation Near Me - Madrid, M

Renfe - Malaga Premium Lounge - Public Transportation Near Me - Madrid, M

Renfe - Lite snack on board the train - Public Transportation Near Me - Madrid, M

Renfe - Public Transportation Near Me - Madrid, M

Renfe - Stranded in the desert for four hours, no apology or refund - Public Transportation Near Me - Madrid, M

Renfe - Complimentary beverages - Public Transportation Near Me - Madrid, M

Renfe - Madrid to Sarria trip - Public Transportation Near Me - Madrid, M

Renfe - Fish option - Public Transportation Near Me - Madrid, M

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Renfe - Pasta option - Public Transportation Near Me - Madrid, M

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Robert S.

Taking the train between cities in Spain is easy, inexpensive and very convenient. Most times there's plenty of departure times to choose from and you can pick from express to local trains. The express usually are very modern, nicely upholstered, good AC and restaurant bar car. Renfe is the name of the train company in Spain. The name "Renfe" (acronym of Red Nacional de los Ferrocarriles Españoles) is derived from that of the former Spanish National Railway Network created on 24 January 1941 with the nationalisation of Spain's railways. The company operates some 12,000 km (7,500 mi) of railways, 7,000 km (4,300 mi) of them electrified. The Spanish high-speed system is called AVE (Alta Velocidad Española, meaning "Spanish High Speed"). The logo incorporates a feature which resembles a bird (ave in Spanish). One of the advantages of taking the train is that most stations are very close to downtowns or Old Towns, so it's quicker to get to your final destination than flying in/out of airports that can be miles away from the city.

Jennifer K.

Train travel in Spain always a pleasant experience. I guess I am lucky as I am yet to be faced with strikes, delays and missed train rides. My trip from Madrid to Serville was pleasant. Though I got a little confused where to board the train as the Station at Madrid is huge. Make sure to give yourself a lot of time as there are still security control you needs to go through before boarding the train. There are also some sort of entertainment and you will be given a headphone but I won't waste my time since the TV so small and all of them in Spanish.

Andrew C.

Take a train at least once if you are visiting Spain. The trains are comfortable, clean and safe. You will pay less comparing to planes most of the time. Very often you will spend less time too because the stations are located in the cities' central areas, boarding is faster etc. There's a security control prior to boarding but it takes less time than in airports. Liquids and sharp objects like scissors are allowed. You can take more of heavy baggage with you comparing to low cost airlines where your bag's ticket is often more expensive than your own ticket. Get your tickets on renfe.com. The site is not fully translated to English. Some features are in Spanish only but you will be able buy tickets even if you don't speak Spanish at all. Tickets are cheaper if you buy them in advance. The prices depend on the train's speed and comfort. Food and drinks are included on some trains. Cards are accepted. There used to be a system when you had to get the tickets from the machine at the station. Now you can print them at home or use an app (I haven't tried them yet). Enjoy the beautiful views from the train, señores viajeros!

Kimberly C.

What an interesting experience! This was the first overnight train that I took. It took about 11 hours or so from Paris and dropped us off to Chamartin where we happened to be staying! Getting on the train was a task, especially when traveling with a large group. Pack lightly!! Nothing screams American than two large suitcases trying to squeeze yourself through the tight aisles of the train. (Oh wait, that WAS me, lol!) Now I've learned my lesson. The train ride was pleasant. There is a nice cafe/bar area to relax in and a nicer sit-down restaurant. The cabins were tight! We stayed in a two-person cabin. You place your suitcases above the door, just make sure you someone helps you. There is a small sink to brush your teeth and it converts to a tiny table to rest your stuff. Around 9PM, they put down the beds for you to catch your ZzzzZzzzzz's. Though my bed was small, it was comfortable for the long journey to Madrid. My favorite part was the view of they countryside as we traveled from France to Spain. The washroom doesn't have a shower and gets a little gross after many uses. Think airplane bathroom. Make sure you set your alarm and get your belongings in order to leave the train! And don't forget about your bagged breakfast too!

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Justin-Carlo D.

106

8 years ago

Everything was fine but the train smelled like arm pit. Imagine being stuck in a train that smelled like arm pit for 3 hours. It was disgusting. read more

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B T.

7 years ago

Absolutely amazing train ride and service! Don't skip this experience! First class is worth the only slightly higher fee. Food is very tasty and the service and amenities are impeccable. read more

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Leo R.

9 years ago

Horrible experience! I tried to buy tickets in the web in Renfe (the train system in Spain) address: https://venta.renfe.com/vol/buscarTren.do# After filling the form for paying they told me that they do not accept my credit card (American Express). BUT, later in the day they charged the credit card with the amount of U$S921.00, the exact price of the tickets I could not buy in their site! I have to call immediately to my bank and close the account declaring an intent of fraud! And we think safer to go directly with the company and avoid the intermediary! This is a terrible example of things going wrong! Terrible wrong! read more

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Louis H.

13 years ago

RENFE provides various service types around Spain, typically between large city pairs. My recent non-stop trip via AVE service from Valencia to Madrid was truly a wonder. From planning, to execution and maintenance the 300 kmp (188 mph) trip is a marvel.....absolutely fabulous. How could anyone not vote to support and build high speed rail here in the USA after sampling this transportation masterpiece? read more

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John B.

11 years ago

Great service, thank you! Now, I arrived a bit early to Atocha in Madrid. I tried the self-serve kiosk, but they would not accept an American credit card. You must go to the ticket office. The three of us received tickets with seating all together. No delays, and great coffee enroute! Just another example of Spain's seamless transportation infrastructure at work! read more

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Maga X.

Elite 13

117

13 years ago

I thought I'd review this train service after the horrific accident that just occurred in Spain. I'm shocked at what happened particularly because Spain takes travel security very serious and have developed such an amazing train system. I hope this accident doesn't deter people from using this service as the issue from yesterdays derailment seems to be driver error and not faulty equipment. Our experience from Madrid to Seville, and Madrid to Toledo was amazing, extremely comfortable and with beautiful scenery. It's tragic what's happened hopefully they re-examine the way the trains are conducted and this never happens again. read more

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Hamid M.

8 years ago

Night train from lisbon to madrid.on july 12th 2018.tourista class sleeper.the whole box car Ac system was not working.to top it off after trip we realized all three off us traveling had bed bug bites.its not a smooth ride like the outher European trains.so keep in mind.if your looking for luxury this is not the way to go. read more

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Robert H.

9 years ago

Madrid to Gerona last week. Excellent trip and excellent service. The only minor problem was owing to my lack of knowledge - I had assumed that high speed trains did not stop between departure and destination. That is wrong and the train had five stops in total ending in La Figuera. This meant that the central information board did not have Gerona as a destination. A quick chat to a RENFE employee sorted things. The food was excellent. Highly recommended. Car hire across the street from the impeccably clean Gerona station (including lavatories). read more

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James J.

10 years ago

I was recently in Madrid and took the Renfe trains. The trains themselves are very nice, fast and on-time. However it is the customer service that is an issue. The first agent who booked our tickets didn't specify the different between Madrid P.A. vs Madrid-CH. The agent knew we weren't from Madrid but didn't care to clarify. Well.. those 2 letters (PA vs CH) mean quite different things. So of course we missed our train because we were in the wrong spot. Then to change train tickets you have to wait in a 1 hour long long. It was ridiculous, worse than the California DMV. read more

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Kurt S.

12 years ago

Had an issue in which they charged my credit card when they should not have done so. It was a long process that took over a month but I was finally reimbursed. read more

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More info about Renfe

Avenida de Pío XII, 110
28036 Madrid
Spain
Chamartín
Directions
902 105 200
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Does Renfe have free WiFi?

Yes, Renfe has free WiFi.

Review Highlights - Renfe

“This year, I opted to take the high speed rail, Renfe, to Malaga and let me tell you, it was worth it.”

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Brooke G.

2 years ago

During a recent trip to Madrid, I had a free Sunday and opted to visit Toledo. When we inquired at the hotel front desk about train tickets, we declined their assistance since we didn't have our passports handy and decided to book ourselves. For travelers in Spain, booking train tickets online can be challenging if you're a foreigner, as a Spanish phone number is required. Long story short, after a few failed attempts, we decided to wait until the next morning and seek help from the hotel. Due to limited trains from Madrid to Toledo, tickets sold out quickly, causing a nearly three-hour delay for us. However, the Renfe train itself was clean, offered plenty of legroom, and had adequate storage space for basic bags. It's a fast and efficient mode of transport if you book early or are flexible with your arrival time, especially on Sundays. read more

Vero A.

5 years ago

La atencion en ventanilla en Chamartin es vergonzosa. Me cobraron el billete 3 veces, porque segun ellos su sistema no funcionaba, casi pierdo el tren porque entre dos y no sabian como hacerlo. Una vez en mi destino (Alvia a Galicia) vi que ademas del billete que utilice me cobraron otros 2 de 2 tarjetas diferentes (los intentos...) Llevo 3 semanas esperando una contestacion a mi reclamacion, te ponen con un contestador, llamas y seleccionas ver estado de mi reclamacion y la persona con la que te pasan dice q no tiene permiso para ver esa informacion...un cachondeo. Entiendo que habra recortes, menos gente...pero tambien menos clientes. Terrible experiencia. read more

Veronica D.

5 years ago

Terrible experience. They charged me 3 times a ticket in Chamartin Station (Madrid) More than 3 weeks waiting for a response to my complaint about that. (don't pay with contactless, they say the system doesn't work and to try again, and then do multiple charges) This was at the beginning of November, and they keep adding new steps to the process, call here, now there, send an email...endless and useless, Renfe should put hands on desk and fix the customer service, which is awful! read more

Anastasia S.