They don't pick up the trash, don't return phone calls, nor return your money when left with no option but to cancel the service.

Our recycling was not picked up 4/7/2023 despite being at the curb since Thursday night. This is not the first time. I tried to call but no one answered and I was not given the opportunity to leave a message. read more

I had heard nothing but good reviews about this trash company but so far, I am NOT impressed. I set up service online almost 3 weeks ago. I got no confirmation whatsoever but I saw that you needed to pay the quarter up front so I called to pay for that. I was on hold for nearly 30 minutes. I paid and was told that my cans would be delivered within 10 days. It's been 12 days and no sign of the cans being delivered (there are 2 residents on my block who have this service so I know they've been by recently) so I called again and now I'm being told it could take 10-15 BUSINESS days so it could be almost 2 more weeks before I get my cans but they'll "try" to get some out this week. I don't like being lied to. I might switch when the quarter is up, I don't care if it's cheaper if the service is terrible. EDIT: I finally got my trash and recycling cans. The sticker in the recycling bin said that the first pickup would be Friday, November 8th. It was NOT picked up even though it was on the curb all day. read more

We absolutely love Renewable Resources. We had to wait a couple weeks for our can drop off but it was worth it. We've had them for a year now. Our garbage man is fantastic & always friendly. Several of our neighbors recommended them & we're so glad we went with RR for our garbage. You seriously can't beat the customer service. read more

Unreliable company. Driver refuses to pick up all of our trash. Have had to call four times in a week, and we still have trash at the end of the driveway that the driver claims is too heavy. I, a 130 lb woman, loaded the cans myself and took them down to the curb, so I'm not sure how his truck or he himself can't get them. They have one pleasant and helpful woman that answers the phone when you call with issues, but sadly another woman that answers the phone is rude and unpleasant; her rudeness cancels out her counterpart's niceness. Don't waste your money on this horrible service. read more