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Renew Physical Therapy

5.0 (41 reviews)
Closed 7:30 am - 6:30 pm
Updated 1 month ago

Services - Renew Physical Therapy

Physical therapy

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2 years ago

Sarah did a great job. She has a unique blend of: knowledge, sensitivity, and innovation.

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Review Highlights - Renew Physical Therapy

I was seeing Sarah for pelvic floor therapy and she was the best.

Mentioned in 17 reviews

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Scripps Ranch Physical Therapy - The call when it was already too late to see the PT.....

Scripps Ranch Physical Therapy

4.4(64 reviews)
0.0 mi

The therapists were excellent; however, the billing experience was unacceptable. Terry at the…read morebilling center, who claims to be a manager, was the unprofessional and disrespectful. I attended Scripps Ranch Physical Therapy for over a year before and after a hip replacement. During that entire time, I was never once asked to make a payment in the office nor did I receive any billing statements. I assumed my therapy was covered through insurance. Five months after my final appointment, I suddenly received two invoices marked "Final Notice." When I called to question these invoices, Terry stated that their records showed the bills had been mailed. I explained that these were the first invoices I had ever received and that it was unreasonable to send "Final Notice" bills without any prior communication--especially after more than a year of regular visits. Her response, after a long pause, was simply, "Are you going to pay?" I requested to speak with a manager and was told, "You are." When I asked to speak with the owner, I was told, "That is not going to happen." This level of rudeness and lack of accountability reflects extremely poor customer service. I feel sorry for the therapists who work here, as they do not deserve to be associated with such managers who treat their patience's with such disrespect. I can't imagine how the management treats their employees. I will not return to this practice and will not recommend it to anyone.

Have been going here for years, and have had over 30 sessions here. Today had an appointment at…read more9:15 and was 12 min late and was told I couldn't see the PT today. Now I can see if I was massively late or have done this before that I couldn't be seen, but you have numerous physical therapist in that facility and you couldn't help me seems ridiculous. I was in traffic and driving trying to find their number to call saying I was gonna be late but I guess it wouldn't matter anyways. I have seen people come in there 10 late and got to see a physical therapist. For me that is the end of me coming to this place I recommend not going. Very disappointed.

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Scripps Ranch Physical Therapy
Scripps Ranch Physical Therapy
Scripps Ranch Physical Therapy

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Renew Physical Therapy - physicaltherapy - Updated May 2026

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