I've seen Kelsey Wood multiple times now, and she's consistently been wonderful to work with! I've…read morehad two laser (Moxi) treatments which has become my favorite and three HydraFacials with her, and she's always gentle, thorough, and professional. As it was my first time getting a laser facial, I was a bit nervous, but Kelsey took the time to explain everything and followed up with me afterward to make sure I was doing well, which I really appreciated. Kelsey is clearly skilled and caring, and I look forward to continuing treatments with her. I highly recommend her for anyone seeking professional and attentive skincare services.

I wish I could give more stars. I had to change a last minute appointment due to a family conflict,…read moreand they were very accommodating. I had previously gone to another med spa & had a treatment that was incorrect for what I was needing. Melissa listened to what I had to say and came up with a plan. I greatly appreciated her taking the time to listen and sharing her expertise. Looking forward to my next visit.

I've only had two appointments here so far but it was a no brainer to book my third and I look…read moreforward to many more. Everything from start to finish is a curated and intentional experience designed to truly relax and comfort you. Everyone I have interacted with thus far is so professional, kind and gentle. Angela is an incredible masseuse. She is sincere, knowledgeable, skilled and makes an effort to remember you. I've done one body dry brush and massage treatment and one 50 minute Swedish massage and both were lovely. The 2 hour treatment obviously takes the cake but the massage is so targeted and thorough. Angela is actively helping me learn to be more in tune with my body and where it holds tension and that is a huge development for me. The signature oil diffuser they have out at this location is delicious and immediately bathes you in calm when you enter. The front desk is always informational, helpful and prompt. The changing room, restroom, shower, lockers, and quiet room are in perfect condition and constantly being cleaned up and restocked. There are plenty amenities and products available for use in the changing room and a few snacks, a magazine, and cold water in the quiet room. You are treated with a tea or other beverage (never paid attention because I'm all for the tea but maybe a wine or a sparkling wine?) before and after your service. You receive 15% off your next session if you book again while checking out. There are seasonal specials and packages if you want to opt for more than one service as well. Oh, did I mention the massage beds are heated and they provide you a warm, weighted neck/shoulder wrap after your service? They've truly thought of everything. As someone who works in client experience herself, Woodhouse on River Run is the real deal.

I really enjoyed my experience at Woodhouse Spa. I got the Soothe and Hydrate facial with a…read moredermaplane add-on and the Restorative Sleep massage. Both were fantastic! The changing rooms were very clean and nicely stocked with everything you need. The entire spa had a beautiful ambience and I felt very relaxed. I arrived early, so I had plenty of time to relax in the waiting room with a cup of tea. I do wish that the spa had amenities like a sauna, but I still had a great experience. My skin looks great and I feel so relaxed. I'll be back again soon!

My daughter and I got massages this week and were both really disappointed with the entire…read moreexperience. My masseuse used cold lotion so I was frequently startled by that. I kept waiting for it to be soothing and relaxing. My daughter had a similar experience. When we checked out, the receptionist asked how our experience was and we said "not great", she said "that's fantastic!", obviously not listening or caring. I had a $95 gc for the $85 massage and I had to ask for the $10 overage to be applied to my daughter's massage. We've both had good experiences with here before but this visit was a complete dud.

The best place to get a couples massage or a girls day massage. They give you robes and wine. It's…read moreliterally the best

Jessica has been taking care of my skin for over 5 years now & her clients are so blessed to have…read moreher in their life! She is absolutely the most skilled injector I've ever used & works so carefully to make sure you look your best. You don't have to worry about looking fake or people knowing you've had injections done bc she makes sure you are aging gracefully & look natural. If you need skin care recommendations she can also suggest products that help with skin issues/problems. The med spa carries a great range of skin care to suit your needs & will ship out of state if needed. I no longer live in Texas but make sure to call ahead if I'm visiting so I can see Jessica and let her fix all my problem areas.

I was very surprised when I tried to schedule myself for Juvederm injections recently…read more 9 and 10 years ago I received Juvederm injections at Dr. Anderson's spa and it went perfectly. 2 years ago I went in for Juvederm injections and had a bad reaction. The nurse asked what other medications I recently had and I told her I had a Physer covid booster 2 days prior. She quickly got an antidote to neutralize the reaction. She was apologetic for someone not telling me to avoid certain medications before getting Juvederm injections. She treated me very well, apologized and gave me ice pads for my face. And I felt it was my fault for getting the covid booster before the Juviderm. When I got home and looked in the mirror, I was very surprised. It was very ugly. It was surly a bad reaction. I texted the spa and told them that my face was very ugly. Now, fast forward to present day: I made the appointment on November 19th. Then I received a call from a woman who said that I could not return to the spa at all for anything because of the way I acted after the Juvederm reaction 2 years ago. She continued to accuse me of many things. She told me that, at that time, she tried to call me back to the spa, and I wouldn't come. (I don't remember this) She said, that I told her to stop harassing me. I believe this as a lie. I would never say that because she was nice to me at the time. I remember the nurse was not mad at me 2 years ago, nor was I mad at her or upset at anyone. It was a continual verbal abuse on the phone and a very big surprise. I don't know why she would make these accusations at this time. Possible she thought that the same Juvederm reaction would take place if I had it done, and it would embarrass her or the spa?? Or, she didn't like me texting the spa to tell how I saw my face? I don't know. My wife and I spent well over $45,000 on plastic surgery and some on Juvederm from Doctor Anderson during the last 20 years and everything was great with high quality, perfect surgeries. Why am I treated this way now? This above is the absolute truth. I am a Christian and it would be very difficult for me to lie.

I had an excellent experience with Dr. Christina Hopkins and her entire team. From the moment I…read morechecked in until I left, everyone was welcoming, professional, and kind. The check-in and check-out process was quick and easy, and the front desk staff made everything seamless. Dr. Hopkins was friendly, took the time to answer all of my questions, and made me feel comfortable throughout my visit. During my procedure, she checked on me several times to make sure I was doing okay, which I really appreciated. Her medical assistants were also wonderful--friendly, attentive, and caring. I truly felt well cared for by everyone in the office. I highly recommend Dr. Christina Hopkins to anyone looking for an outstanding dermatologist.

The front desk receptionists and the nurses taking me back were all absolutely wonderful. Dr…read more Raegan on the other hand, was catty, rude, and very dismissive of what I was coming in to be seen for. My wait time to be seen was longer than my consult/actual appointment with Dr. Reagan. The reason I had decided to become a new patient here was because I had seen Dr. Reagan a few years ago before at a different location... and she was not like this at all. I don't know what changed, but having Providers that are not dedicated to their patients and their needs... and are not even motivated in the slightest, is not how you retain patients. Will not be coming back here and I will be canceling my second appointment.

Dr phuah and her med spa staff are simply the best. I've been getting Botox for 7 years (last year…read morewith dr phuah) and I've never had someone so detail oriented to make sure it's exactly what I want/need. Her suggestions aren't ever too much (work or cost) it's truly what she thinks it's best for my needs. Corey and Courtney do the hydra facials and they are both AMAZING!!! Also detail oriented and explained step by step process of what each phase is for the hydra facial. I highly recommend doing all procedures via med spa. They are very professional and I have been extremely satisfied.

Hanami Medspa was fantastic! I will definitely be a return client. The Botox is very good quality…read more I had better results with my 30 units than I have with 40 at other places. I'M FROZE and loving it. The office is well decorated and inviting, they offer numbing cream, and the staff is so friendly, accommodating, and engaging. Courtney rocks! Thank you Hanami!

I was really impressed with my experience at Hiatus Spa. So much so that I signed up for the…read moremembership (which is a great deal if you love the spa)! I got the 60 minute signature massage. My massage therapist, Barbara, was amazing. She made me feel super comfortable and heard during my appointment. The locker rooms are also very spacious and clean. There are showers available if you need them. The robes were comfortable and sized to be inclusive of many body types. There is garage parking available and they will validate your parking when you check in for your service. I can't wait to come back for another massage next month! I'll also be trying out a facial and some Botox - they really have something for everyone here.

Eureka is amazing. She always makes you feel welcome and valued. She also has an amazing gift and…read morehelps ease my sore muscles anytime I come.

Areacelli did a tremendous job transforming my bad color job and bad extension install today. She…read morelistened to exactly what I wanted and was able to absolutely create a miracle. Best hair experience in quite a while.

I have been going to Vanguard Hair Studio for about 11 years now. Araceli & Gabby are amazing…read morehairdressers! From updos for my wedding, multiple special events to hair extensions for the Catrina contest in Fort Worth (1st place - 2022 Catrina Queen) Vanguard Hair Studio can do it all! I always leave the salon feeling fabulous & I highly recommend this salon!

What can I say? Lux Machine has been my go to for at least 5 years and have never disappointed!…read moreThey always make me feel welcome and appreciated which can be difficult to find these days. Diana is amazing-she takes the time to really listen to me and what I want. The very few times I haven't been able to see Diana any of the stylists I have seen have been wonderful! And, my mom is now a new customer at Lux and she couldn't be happier with her stylist Abigail. The vibe is very laid back-not stuffy or snobby at all. The owner Gloria is so welcoming and makes everyone feel special. If you are looking for a new salon I highly recommend Lux-support your local small business-you won't be disappointed!

Lux Machine provides a great customer hair experience. Kylie takes care of my hair and my…read morehusband's hair as well. She gives a wonderful cut that grows out evenly and my style is easy to maintain. I find the appointment text reminders to be extremely helpful. If I have a question I receive a prompt response. The atmosphere is so calm and relaxing. I always leave feeling pampered.

Okay can I just tell you: Jalan is definitely my favorite there!!!…read more He is so sweet and definitely deserves recognition on his work!! He is very gentle yet firm IYKYK

The massages are fine, you get what you pay for…read more As for the 1 star. Know that when you sign a wellness agreement, you will have to move heaven and earth to cancel the auto-renewal of your agreement. Reading another user's review about how if you go in physically to cancel and the manager is not there, they will not help you - I submitted multiple emails as well as tried to go through the Massage Envy corporate channels. As they are a franchise location, it is a bust. Anyone reading my review trying to cancel their membership, know the corporate team can't cancel for you, but they will still elevate your request to the franchise manager/owner - it's still worth doing. I also emailed the email address listed in my wellness agreement: "All cancellation requests must be submitted in writing to us at the above address or by email at clinic0210@massageenvy.com and will become effective ten (10) days after the cancellation request is received by us or upon your receipt of written approval by us in the event of a cancellation in accordance with (c) above. Any payments due under this Wellness Agreement prior to the cancellation effective date will be charged by us as scheduled. If you have paid in full, and your Wellness Agreement is terminated for any of the reasons identified in this paragraph, you will be entitled to a pro rata refund based on the months remaining in your Initial Term. Some state laws may provide you with additional cancellation rights." Apparently, emailing to request that you stop any auto-renewal of your membership won't be helpful, because you are technically not canceling. Not to worry, the auto-renewal clause is in the Payment Terms section. It is not vague at all. "Your Wellness Agreement will thereafter automatically renew and continue on a month-to-month basis until canceled or nonrenewed by you or terminated by us in accordance with the terms of this Wellness Agreement." Reaching out via email twice 3 months in advance as well as talking to the business manager does not meet the standard of this vague agreement language around auto renewal. Once you hear back from management, they will call you, trust me, they will not email you. They will ask you to stay, but will cancel the auto-renewal and check back in with you on the day of your final payment. Do not trust this. What that actually means is they will email you when you have completed the last membership payment and vaguely reference that you have spoken on the phone. They will not mention your cancellation request; they will not mention anything other than: "You may remember me from our conversation regarding your membership a couple of months ago when I told you I would send this email to you once your final payment was received. How have we done for the past couple of months? How are you feeling about your Wellness Program? Please feel free to give us a call back at 817-732-7200 and ask for myself or my Business Manager. If we happen to be unavailable, or if it is more convenient for you, please also feel free to reply to this email and I'd be glad to assist you further." I mistakenly took this as a cordial feedback request, now that my membership was over, and it was a courtesy email. If I had read more closely, I would have known better, but the person I spoke to on the phone was extremely reassuring. When I spoke with that same person this morning, after emailing and calling twice to ask about why I am still being charged, their recollection of our conversation went quite differently. They never promised to cancel the auto-renewal; that's not possible without a form. They can send me the form now, but the charges that have already accrued cannot be reversed. They are, get a load of this, UNABLE to refund a charge as a business. Well, isn't that interesting? I have never heard of a business that could not reverse/refund charges. Would never come here again if you paid me.