I wouldn't normally review a parking garage but Gold Coast Galleria deserves it. I pull in for the…read moregym, the ticketing system is broken. Door was still open but you need a ticket when leaving. I call the assistance number and a guy answers. He tells me to pull in and call back when I leave so they can let me out. Upon exit, I call back and the same guy tells me I'll have to pay $12 for parking (it's free under 2 hours at FFC). I tell him it's not my fault the ticketing system is broken and ask if it's possible to come lift the gate manually OR just reduce the price. He tells me "have a nice day" and hangs up the phone. Completely unprofessional service and robbery in my opinion. I hope management sees this and considers treating their customers better.

I have never experienced such exemplary and proficient building management as I have seen in Laura…read moreof first service residential. To say that Laura has been helpful is an understatement. From the moment I entered the building Laura has been nothing short of amazing. She leaves no question or email unanswered. I am so grateful to have someone like Laura in the office. Laura has made my introduction to Gold Coast Gallery a seamless!

My husband and I just bought a unit this summer, so we didn't have experience with the old…read moremanagement. However, this is a pretty good building to live in in my opinion, especially for the price and the area. You're literally in the heart of everything and all the other trendy neighborhoods are a 15-20 min walk (like Gold Coast) or a short uber drive (like West Loop.) I love that I'm walking distance to 4 grocery stores (like Trader Joe's, Whole Foods, Jewels) and other services I need like waxing places and nail places. There's also endless restaurants around the area. The building also has a pool, sauna, steam room, weight room, a cardio room complete with lockers and showers. The upkeep of the hallways is good (even though the hall walls are a hideous yellow) and there's always someone cleaning the hallway carpets weekly. The lobby is nice and well put together. The doormen are really good. Like someone else said, they know a lot of the residents so the automatically open the doors for you whenever you walk in. They've also been super helpful with attending to any guests, deliveries, and package mix ups we've had. I also really like the new system of automated texts when your package arrives. I also like that the management changed the sign in the back of the building when you walk into the lobby. That shows me they're actively working to improve things around the building. That being said, there are some problems with this building. When we were looking at this place, I hated the huge TVs with the ads in the lobby and I still do. They seriously need to get rid of the ads and use that area as an announcements area for residents. It's literally such an eye sore with those ads. Also, the management like other people have said isn't that helpful. Talking to them about any question is like pulling teeth. I haven't had to deal with them that much so it hasn't been a huge issue. In terms of the parking garage, it's definitely not ideally set up. The parking spaces are huge so its super easy to park, but when you're going around the corners, you can't see and could easily crash into another car. However, there's barely anyone else using their car whenever I drive out, so it hasn't been a huge issue either. Lastly, the management sends us these random update emails that just confuse us, such as updates with the pool. Not really sure what's going on there, but it's not the worst thing in the world.

We looked at a place here on the hunt for a new home. This is a condo building but it seems like…read morethere are tons of owners renting their units. So like any condo building the unit will vary based on what the owner has done. The area was great and it seemed like you could easily get a one bedroom for about $1400 which is not bad. They have a pretty nice gym and a big pool which is all included. The building is pretty old and it has the typical rectangle layout so common to the area. Not a bad deal and it seemed to have some good residents. Closet space was great and I know there is a storage unit with every condo also.

Just moved in almost a month ago, and keep thinking to myself---can't believe I live in this…read morebeautiful building! The building has everything you need---amazing rooftop views, state of the art fitness center, kick a** doormen that are *always* willing to help out with anything. I wasn't anticipating, as a first time home buyer, that the process would be so seamless, but I thank the amazing team at Kopley Group (from the sales team to the contractors/designers) for being so responsive with questions and requests. I feel like the cool kid in class now amongst my friends, because I'm proud to bring my friends over to entertain; and its located 2 blocks from the el, close to Roscoe Villiage, and row of bars & restaurants along Lincoln Ave. And as Guy mentioned below, neighbors are awesome, and have, probably, the most beautiful dogs I've ever seen. Def. happy as a clam.

My daughter and I were pulled into to the space at 1800 W Grace, tucked into an amazing North…read moreCentral neighborhood. The professionalism, congeniality and joie de vie of the sales and design staff was pinnacle to closing a solid real estate deal. The feel of the place had us at hello. As we meandered through the unique spaces we were enamored by the look, the feel, the sense of community. There is a genuine sense of home from throughout the private residences and common spaces. The concept pulled in "like and like" as the owners at 1800 represent genuine, unique and compassionate. It is so amazing to share skyline lit, roof top wedding and birthday celebrations, holiday open loft spaces, a friendly hello on an early Saturday morning and a "concierge" staff that serves with delight. For real. We saw "loft" spaces all over the city (due diligence) and were continually pulled back. From selections that satisfied the smallest details to service and financing we were completely served. We worked alongside of friendly faces who guided us all along the way. They genuinely got to know us. The Kopley team led by Stefanos Karavolos is built on honesty, integrity and passion. These core tenets thrive in the residences that are created. Laughter, fun and well serving our interests were included in the deal. This was a signature build out-- our signature-- the team was invested in how we created a home that represents who we are and what matters most to us.

I have lived in Newport for 5 years. No other place in Hyde Park is as well suited for ownership of…read morea condo than here. It is worth it to by a parking privileges. The best thing about Newport is the maintenance and cleaning staff.

Roach infested. I have been living here for 5 years and the building has regular size roaches that…read morecome up from the floorboards and cracks/holes in walls. But the building also has the gigantic 2inch roaches that come up from the drains. The ones that come from the floor and cracks in the wall can be managed by pest control but with the drain roaches, pest control directly told me that "they're not paid to deal with drains." I feel like I'm the only person in the building experiencing this issue but I know that can't be true because I see them in the hallway and in the basement all over... I have complained to management but get ignored. I really enjoy living in this building, but I am considering not renewing my lease due to this issue.

I lived in a Hayes Properties apartment for 2 years and have recommended them to several of my…read morefriends looking for apartments in the city. Their buildings are all in great locations, have a ton of charm, and management is always very responsive with service requests/any items I needed support with (which is rare in Chicago). Wanted to shout out Maggie Frances specifically - she was the property manager for the building I lived in. It's refreshing to live in a place where management actually cares about their tenants and will consistently make themselves available not just during the move in process, but while living there and moving out.

I lived in a Hayes Properties building for 4 years now and was SO sad to leave, the management is…read moregreat. The maintenance team at my building in Lincoln Park was amazing. Nothing was left unfixed or unresolved for longer than 24 hours. The building manager (Maggie F.) is also amazing, quick to respond, and professional. I wish every building manager could be as quick as her. This was my favorite apartment to live in and I'm still sad to go (only left to move in with my significant other). I've lived in Chicago for 8 years now and have had a variety of apartments through different management companies and I have to say, Hayes is the absolute best. I recommended a friend of mine to move into here (Fullerton Pkwy property) when they first moved to Chicago and they actually did. 5/5 stars and an incredible team at Fullerton Pkwy!

Moving from Philadelphia to Chicago is stressful enough, but moving in just one day after tenants…read moreof six years moved out added an extra layer. From the moment I expressed concerns to the property manager, Shawn, he immediately stepped in to help -- and that made all the difference. Shortly after, the landlord, Morrie, came to meet me in person. He took the time to walk through the unit with me, listen to what I needed, and ensure everything was handled quickly and thoroughly. His responsiveness and willingness to jump in personally really stood out. A huge compliment to the maintenance and cleaning team -- Hector, Marc, and Robert. They worked efficiently, were incredibly professional, and made sure everything was cleaned and prepared so I could settle in comfortably. And a special shout-out to DeAngelo, the Director of Maintenance and Facilities. He not only addressed every concern I had, but he also made me feel comfortable and supported throughout the entire process. His communication, follow-through, and kindness turned what could have been a stressful situation into a positive experience. The building itself is beautiful -- clean, secure, and in a great location. You can tell the team takes pride in maintaining the property. I'm grateful to have landed somewhere where the management truly cares. If you're looking for a place where the staff goes above and beyond, this is it.

I, Allonzo Murríel Perez, without reservation recommend Morrie Liebling and Central City…read moreManagement. As a tenant from September 2021 to December 2022 at the Lake Shore Drive property, I have experienced a well-run management company: they responded to phone calls and e-mails when I had questions and issues. In addition, they maintained a clean lobby and laundry room. If I end up back in Chicago , I would gladly rent a room from them again.

Alma was truly a gem to work with! She went above and beyond to show me a number of listings and…read morereally worked with me and my budget. She was super knowledgeable about all the buildings and showed me the common spaces like gym and shared laundry which most skip over. I couldn't recommend her enough. All PPM buildings seem extremely well maintained. If you're looking for a new apartment managed by PPM request Alma to make your apartment search easier in this crazy market!

I rarely write reviews, but the ongoing issues in this building make it necessary…read more Building management has consistently failed to maintain basic infrastructure. Elevators are frequently out of service, which becomes more than an inconvenience in a multi-floor property. There have been extended periods without hot water -- at one point lasting nearly a week -- with limited communication or clear timelines for resolution. Access control has also been unreliable. Key fobs have malfunctioned at entry points, locking residents out despite active credentials. Plumbing issues have been another recurring problem, adding to the overall sense that preventative maintenance is not a priority. What's most frustrating isn't just the issues themselves -- things break in any building -- it's the pattern. The problems feel reactive rather than proactively managed, and communication from management does little to inspire confidence. Residents deserve consistent access, functioning utilities, and transparent updates when things go wrong. Unfortunately, that has not been the experience here.

I've bought and sold properties with Anthony . Great experience all around. He's very reliable…read moreand responds quickly which I really wanted in this market . I've recommended lofty to both friends and family

This review is well overdue, considering Lofty has been our property management for the past 4…read moreyears. We have had the most challenging property issues, ranging from dealing with tenants, property damage, city/ village regulations- you name it! Lofty has always come through and been there to help fix anything with diligence, and personalized attention. Tracy Collins (who is a rockstar by the way!) and Jason Williams are super responsive not to mention creative and resilient and I can't thank this team enough! Open to feedback, innumerable calls and texts even through weekends, with a client first approach, that is highly recommended.