It's been more than a year since we purchased a full bedroom set and Nectar mattress. When we were…read morein the store customer service was good and they were very helpful. From that point on the service has been terrible. We have always been the ones to initiate contact with the store, whether it is to check on if our furniture was in and with later issues we had with the furniture being damaged. Twice now when we've called to check on if the furniture was in yet they had told us, Oh yes, it's in our warehouse, but yet no one had called to set up a delivery time. After the first delivery, the top of our chest of drawers was completely cracked, the nightstand had a paint drip on it, and the side rail for the king size bed had a large chunk of wood out of it. The delivery guys said that a manager would call us on Monday. We waited patiently more than a week and never heard back from anyone at the store. We called and the manager said that the pieces would be re-ordered, didn't seem phased by the fact that we had so much damage and never apologized or even seemed concerned that we had issues. We again waited months and never heard from the store. We called again and were told oh yes, it's in but again no one called us to set up a delivery time. They brought the furniture out. The side rail again was broken and the nightstand was so damaged that the drawer couldn't even be pulled out. The furniture was again taken back and no one called us to let us know what they were going to do. My husband again called and was told that it would be re-ordered. We waited again for the furniture never hearing from the store and then my husband again calls and they said yes it's available and it's in the warehouse. We were told a manager was going to come out and he never showed up or called. We waited a while and then again my husband called and the manager again said yes that he was going to come out on the Saturday but again he never showed up or called. We spent a lot of money but once they had our money, apparently that's where their customer service ends. I was looking forward to having a local furniture company that I could use, but I would not recommend this business to anyone.

Loved this store! Amazing choices and great accessories. Ordered a sectional sofa and rug and it…read morecame in when Chris said it would no problems also we chose the white gloves delivery which was awesome Garrett and Miles were excellent setting it up and leaving the room in perfect condition. I am so glad we went here first.

We've shopped and purchased a number of items over the last year at the Cool Springs Bassett (as…read morewell as the related Sprintz Furniture). They've always had a wide selection, and it's a beautiful store. Our sales person Catherine has been a pleasure to work with; great communication, very knowledgeable and friendly. From sales to delivery, we've never had a problem or concern, or any less than stellar service. Highly recommend.

Overpriced, old looking, "grandma's couch" kind of furniture. Not to mention my wife overheard them…read moresay to not give a catalogue to us because we "probably couldn't afford it anyway." That's how you lose a sale and get a bad review at the same time. Congratulations

Lot's of boomer furniture and over priced. No one acknowledged us either--- let's be honest, that's…read morea major turn off.

I wish I had a good experience because I have been buying natural products for decades (including…read morenaturepedic). It is a very long story, but I would not recommend doing business here. The experience has been terrible and taken so much of my time. I have disputed the charge and have a lot of documentation.

The store is adorable, the saleslady was friendly. Bought a very expensive (over $150) pillow…read moreweeks ago. I've left messages but employees can't look at past orders, no tracking or shipping info. Feeling at this point that maybe I got scammed.

Been coming here since I was a kid for model trains since I was a little kid growing up around the…read morecorner. Thor is a real nice guy and will cut you a deal. Knows what he is talking about. Has a good selection of Lionel rolling stock and accessories- also used and new old stock HO scale items. Can't forget to mention the handmade furniture. Overall great little store in the corporate sinkhole that Murfreesboro has become.

Interesting place filled to the brim with model railroad items. Fun seeing the model trains he's…read morebuilt as well and that are running and on display. It's a bit hard and overwhelming to find things, but just ask and he can put his hands on things quickly.

The proprietor was so friendly and helpful. He gave us some info about some of the people that…read morehand make the custom items. I was actually overwhelmed by the sheer volume of eclectic items in the shop. I know fully well I didn't see everything and. I will be going back. They had the fresh homemade bread display right next to the cash register. Very clever, the smell was so pleasant. It really beckoned me to purchase. I will upon next visit. I will purchase for a friend and hope she invites me over for a sandwich. The items didn't seem too pricey, but a lot of them were one of a kind items and just perfect for the person that has everything but one of these. I highly suggest you go in and find your treasurer

Found Patina. Unique Boutique on Facebook and visited for the first time yesterday. The store is…read morepretty large and the rooms go further back and all the way around. It seems like they have different vendors who likely consign everything from antiques, to soaps, breads, and vintage toys. There's something for everyone! Staff was friendly and carefully wrapped the antiques I purchased. I'll definitely be back. They seem to update the spaces frequently with new items arriving all the time.

Joe B's went above and beyond to get me into a Power Lift Recliner at the very best price. This…read morefamily owned store cares about the Customer. I am very happy with my Catnapper Recliner, It's not only comfortable, and made with high quality materials, it was affordable and delivered and set up for me. I will be a long time repeat customer of this store. The commercial competitors just can't compare to friendly, caring and helpful local family owned bussiness.Thanks, Joe B. Anita

Stellar service and great prices. What else do you need? Their selection will surprise you, too, so…read moregive them a try! We ordered a mattress and it is very good quality.

I stopped in last week and was very happy I found this place. She has lots of items all beautifully…read morearranged. The store is very clean and bright and easy to walk around. In addition to antiques, she also carries homemade baked items. The owner is very friendly and helpful. I will definitely be adding Honey Bee to my regular shopping rotation.