Like everyone else here our paper comes inconsistent or not at all. Phone calls and emails either…read morego to deaf ears ( lately) or we're told it's the driver and they'll look into it, but never do. They have no problem with raising our rates and we have to play the game, we'll cancel if you raise them back in forth until they finally agree to only raise them a little. Long term customers are treated as less important than new customers. In this day of online media I find it surprising they aren't trying to step up their service and instead they are letting it degrade. Unfortunately my husband prefers local print news so they have us over a barrel.

The Courant is totally unable to deliver its poor quality, biased paper. We have been a subscriber…read moresince 1972 and have seen the quality continually decline. With a move last year (5 miles from our former home) we have had continual problems with delivery. Papers are not delivered or delivered a day late. Despite numerous conversations with subscription services and many promises for improvement, it just kept getting worse. Only two deliveries in the past two weeks! Today we finally cancelled. We'll only get the electronic version. Funny, they will charge our credit card within 24 hours, but it will take 4-6 weeks to receive credit for the tactile version. (Great for untrained pets and bird cages!)

I greatly appreciate having a an actual paper to read (although it is to politically biased and…read moreshould do much better reporting facts not opinion).

This newspaper is /was an evening paper. Now it is a two day old news/ newspaper. It's delivered by…read morethe USPS, so if it's a holiday for them you get no paper. No credit, just no paper. The next edition you get will be three day old news. The paper has shrunk from what it used to be and the sports page is a joke. Two day old scores and usually no mention of Nascar races. There was a part where it told you the upcoming baseball or what season sports is on, time and day for the week.They shrunk this feature so small it is almost impossible to read.One issue last week had seven pages where they forgot to put ink in the printer because the pages were almost blank. I only get this paper because I have been a subscriber for over 50 years. Their reign is soon to end. Today I got a bill where the price has gone up eleven dollars. No warning ,no notice, nothing except a bill. Just pay up and shut up. The paper used to be pretty good when Alma Ellis ran it now since Hearst took over it's a joke. Lately the paper is 40 pages, dowm from the usual 44. Heck, they cant even fold the paper properly. It's never evenly folded down the middle. Today I called to ask about my bill and was put on hold for 7 minutes, then the line went to a busy signal and then went dead. I called again and the message said the office was closed. Do yourself a favor and save your money this paper is on its last leg and will be gone soon.

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