The doctor was very professional and friendly. Nurse was…read morerude, ATTITUDE, body language looked like she had personal problems on the cellphone. Maybe she was there all night needed to go home.

Came in around 5 Am and was not triaged till 6:30 AM despite there being only two other patients…read morethere. reviews said it was affordable but it was most definitely not. The nurse that triaged me said thank god after he closed the door after rushing through triage questions. i understand getting tired at the end of a shift but reg the bedside manner was lacking i am still a person at the end of the day and im sorry illness came at the end of your shift. Dr made up for it however she was bubbly and considerate. just don't come here without insurance or in a hurry

Five-Star Care When It Matters Most I cannot recommend…read morePremier Emergency Room highly enough. From the moment I walked through the doors, the experience was nothing short of exceptional. In a world where ER wait times are usually measured in hours, I was seen in under two minutes. The Gold Standard of Care The nursing staff was incredibly attentive and genuinely caring. I never had to wonder what was happening next; they kept me updated constantly and handled everything with such professionalism that it immediately put my mind at ease. Expert Medical Guidance I was treated by Dr. Elwell, who is fantastic. He was direct, highly informative, and possessed a bedside manner that is hard to find these days. He took the time to ensure I understood every aspect of my treatment during the visit and provided crystal-clear instructions for my aftercare before I was discharged. My New Go-To Facility It is rare to find a medical facility that balances lightning-fast efficiency with such a warm, human touch. This is officially the only place I will be going for emergency care from now on. If you want to be treated like a person and not just a chart number, go to Premier.

as a nurse practitioner and an attorney in healthcare law I must say the care is exceptional…read more @floreslawfirm

Such a wonderful facility, very clean and respectable. I came in for what I thought was an…read moreemergency, in a state that I'm sure was tough to handle. However, the team here at physicians premier Ennis is one of a kind. They are kind and cared for me like I was their only patient. I was checked in very quickly and almost immediately was brought to the back within minutes. I've never been seen in an emergency room faster than I have here. I was not sure what I was experiencing but they did not dismiss me and my concerns rather than help me to understand what was truly going on. 1000/10 thank you all so much.

I have used Premiere ER several times in the past without incident. However my experience on…read more1/2/2021 was very disappointing. I have had pneumonia twice in 2020 and both times I woke up acutely ill with a high fever (104) and gasping for air. Both times I was alone and unable to safely drive myself to an ER so I had to call 911 and transport to Bay Area. Both times I was admitted and that 2nd time I had called I truly didn't think they were going to make it in time. (in addition to the pneumonia I was having an acute asthma attack) This 3rd time my firefighter boyfriend was with me and noticed I was getting progressively sicker as the night went by. We agreed it would be best to go to Premiere and nip this one in the bud so to speak before it escalated. Before any definitive testing was completed, the ER doctor told me he felt my SOB was "all in my head" (because my pulse ox was 98-99%). I can't tell you how devastated and small I felt. As a registered nurse and paramedic with 30 years of healthcare experience, I can assure you I've had to have similar discussions with patients. However for him to come to this conclusion, whether it be a personal or professional opinion, was definitely premature. What the ER doctor didn't know, because he didn't ask, was I had walked 3 flights of stairs and had to ambulate to/from the car twice before he saw me. So, yes, I was very SOB. The cold night air and the heavy use of my rescue inhaler prior to arrival had put me in a paradoxical bronchospasm and I was only just beginning to settle down. ...but mind you, this was "all in my head". And while anxiety and fear can certainly exacerbate SOB and make one feel as if they're in acute distress, I most definitely cannot fake a CXR which revealed LLL pneumonia. (now my 3rd dx in less than 12 months) I also can't fake a BP of 88/60 (I normally run extremely high, especially my DBP which is usually 90-110) I know I didn't meet criteria for hospital admission. I certainly wasn't seeking that. As stated previously, I went to Premiere to tackle this situation before inpatient treatment was necessary. The ER doc seemed to agree (after reviewing my CXR) and I was given a neb tx, IVP ABX and sent home with multiple RX's to continue care at home. What I was not given was an apology for being made to feel as if I was merely attention seeking, emotional, psychosomatic and dramatic. Everyone can have an off shift but on 1/2/2021 the healthcare system let this long-time nurse down. I hope that if/when the day comes that this MD finds himself on the other side of a hospital gurney that he receives better care than the care he initially gave me.

Horrible staff and very unprofessional. The management could've taken her affairs or issues into a…read moreprivate room instead of in front of everyone.

The front desk and nurse were incredibly kind and helpful but the doctor was rude and dismissive…read more He talked to me for all of 2 minutes and wouldn't talk to me about my concerns. We just looked bored and annoyed with me. I understand that healthcare professionals see a lot of people who are worried too much but when it comes to your health your aloud to be . My mothers worked in healthcare her whole life and she was appalled having to field a phone call from mw crying because another doctor just dismissed me .

I had to go get tested for COVID and was a little worried. Everyone I talked to on the phone and…read morethrough the car window were so sweet and reassuring. They answered all of my questions and did not make me feel dumb for asking them. I would recommend coming here to anyone and everyone. Thank you Physicians Premier!

Always fast treatment and super nice staff! They answer all questions and are extremely thorough…read more The ER is clean and top of the line

finally paid the 2nd bill off after trying to have Aetna settle this which was useless and…read moreSurepoints number which no one answers. yes there were 2 bills to me the charges looked identical. however, one was for facility and one was for the physician. thats what they told me. if you do take a risk and go here, don't settle until going over the billing.

The staff at Surepoint are amazing! They truly care about their patients and wanting to help those…read morein need. Quality emergency care and quick service!!

Quick quality care. Staff were nice…read more Only negatives - room was very hot and lobby bathrooms needed cleaning

I took my 93 year old mother-in-law in because she fell and broke her arm They sent her home with…read moreNO pain medication and a referral to an orthopedic doctor!!! Couldn't get her in for 5 days so she was in pain all that time!

Went there for back spasms... the staff, from the people that checked me in, to the nurse, the…read moredoctor, the doctor radiologist and beyond were extremely nice and professional. They did a thorough examination and made appropriate referrals for more advanced treatment...

Fantastic care, from the moment we got checked in to the moment we walked out of the doors, it was…read morefast, professional, nice and friendly. highly recommend this place

Everyone from the receptionist, to the nurses to Dr. Remme were fantastic. I brought my 5 year old…read moreson in at night for strep throat when every pharmacy in town was closed. They gave him a dose of medicine right there in the office and we were able to go right back to enjoying our trip. Great and quick care that is much appreciated when away from home!

Not an emergency care because there is no concern for ppl…read morePerson at desk has a don't give a care attitude - big deal