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    Reliable Alpine Insurance

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm
    Updated 1 month ago

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    Services - Reliable Alpine Insurance

    Life insurance

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    2 months ago

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    Farmers Insurance - Eric Olivas

    Farmers Insurance - Eric Olivas

    (22 reviews)

    So lucky to have found this Agent ( Eric Olivas ) through Farmers Insurance. We worked with Rachael…read moreand she was so professional and knowledgeable. She was exceptionally proficient and took the time to answer numerous questions. Farmers offered various types of coverage and Rachael helped us sort through all of the options. Rachael's pleasant demeanor and ease of communication helped make the process as smooth as possible!

    This is my first experience dealing with a local insurance agent, and it will be my last. I thought…read moreI would have a better, more personalized experience; however, that is not the case. My initial meeting with Eric was pleasant. However, problems arose about a year into doing business with him. First of all, I had ZERO INFRACTIONS and my insurance went up from $80/month to $120/month in less than a year(!!!). (And that is WITH a teacher discount). That is an increase of $40/month totaling $480 more a year. As a result, the card that I had on automatic payment was unexpectedly and unknowingly declined because the bank flagged it as fraudulent because it was not authorized for the increasing amount. Eric's office sent me an email regarding this; however, I did not receive it because my previous correspondence was directly from Eric's email, but this urgent and important email came from his secretary (which my email provider did not recognize and flagged as spam). When I spoke to the secretary about this (Eric was out of the office), she said that she had also sent a read receipt with the email. I did not receive the email, so she should have realized that I did not read it from the read receipt. I only found it in my spam box AFTER the urgent deadline. My insurance was then cancelled without my knowledge. To make things even more confusing, I had just received a new insurance card in the mail from Farmers, valid for another 6 months. In the meantime, I had decided to shop around for other insurance and found something MUCH more reasonable. To make a long story short, because of the ineffective and faulty communication on the part of Eric's office and unknowingly having my policy canceled, I ended up with a ONE DAY lapse in insurance and had to pay the DMV HUNDREDS of dollars to get my registration reinstated. Poor communication and outrageous prices....not worth it. I am working hard to pay off my student loan debt and the last thing that I need is to be stuck paying outrageous fines that are a result of someone else's negligence.

    Reliable Alpine Insurance - lifeinsurance - Updated May 2026

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