This is a decent hotel, price is a little high but we are at the edge of a tourist area. Public…read moreareas could be a little cleaner. Room was clean although a little small. Outdoor pool is saltwater and was clean.

Check in was horrible. Lady didn't know what she was doing and it took FOREVER. I couldn't check in…read moreonline since there was no cell service and no wifi without a room number. Was given a plastic key that didn't work. Requested a digital key and waited for that. Cook in the morning was nice. I wish the rooms had the updated wall in showers instead of tubs. Would have been easier for my dad who has a hard time getting around. Also not much for restaurants in the area and everything had a huge wait even on a Tuesday night.

The hotel was nice and clean, the breakfast was decent. It never saw the pool so I can't comment…read moreon it. The downfall is one elevator that gets backed up quick and no bathroom fan in our room.

Very nice Hotel. The staff was very helpful and the hotel was very clean. Our granddaughters…read morereally enjoyed the swimming pool. Very handy to the highway.

Decent! Hotel was almost empty. Desk person was friendly, told us the facility was under…read morerenovation. Our room was clean, beds were comfy. The place was very quiet because there were only a few guests. The pools were closed, but they looked inviting. The free breakfast was good... standard make your own waffles, microwaveable breakfast sandwiches, oatmeal, pastries. Within walking distance there's a Waffle House, Applebee's, Crackerbarrel

DO NOT STAY HERE!!!! I'd give this place negative stars if I…read morecould. It is filled with bugs, the lighting in extremely dim, and there is NO breakfast. I've never seen such a filthy hotel in my life!

Had the pleasure of staying at the smoky mountain villas and it was picturesque. The lodge is large…read moreand spacious over looking Douglas lake. The pool is an infinity pool overlooking the lake. There are watercrafts that can be rented. Overall this is a gorgeous place to stay, quiet away from the busy tourist areas. Definitely a 5 star place if you want a quiet restful vacation with the family.

My family and I had a wonderful trip here last week. There were 10 adults and 8 children (7 of…read morewhich were 4 and under). We stayed in Villa 2 and everyone had plenty of room. We loved the huge deck and the easy access to the stairs down to the playground and dock (do be aware that there is no fence on either side of the stairs so you need to be extra cautious with little ones.) The pool was a huge hit as were the kayaks and paddle board. We rented a pontoon for three days and found several coves to swim on the lake where we were the only group there. A couple helpful hints if you plan to stay here...1. Bring lots of drinking water as the well water tasted very high in minerals. 2. Bring extra camp chairs if you are coming with a group and want to all be able to enjoy the deck at the same time (we ended up eating dinner outside every night). 3. Rent the golf cart if you have anyone in your party with mobility limitation. 4. Make sure you get up at least one morning for sunrise. You can see it while sitting on the deck and is truly magnificent. I can't recommend this place

I liked nothing about this hotel. It was beyond filthy. The entrance to the hotel had a broken door…read moreand the lobby looked like it had not been cleaned in quite some time. The elevator was scary. The actual room door looked liked it had been broken into and the lock mechanism was separated from the door and poorly Jerry-rigged back in some semblance of place. There was a poorly patched hole in one of the room walls. The shower curtain and shower mat was encrusted with moldy filth. One pillow on the bed looked brown with filth - and there were stains on the sheets they actually expected us to sleep on. Needless to say we didn't not stay and will never be back. We used to stay here often a few years ago. Never again.

I have stayed at quite a few Motel 6, this one is by far the worst. The staff is rude and they do…read morenot provide any housekeeping. They also have a terrible roach infestation and black mold in most of their rooms. They will constantly change your rate and add miscellaneous charges and not give you any reason why. They allow people to have 4 dogs in their rooms and group all pet owners together and show no sympathy to guests with no pets when they place them in the center of them all. If you want to be treated poorly and stay in an unsanitary room, this is the place for you. If I could give a negative score I would, I honestly can't believe this place is still operating.

I wanted to add the below review I sent to Econo lodge Newport TN…read more Spectrum has a contract with this hotel. That said they are "special". One of them backs in, in front of my window. Every morning lets his truck run for 30 min with fumes coming in my room from around the AC. I complain. He moves one window down and another backs in in front of my window and they both let their trucks run for 30 min with double the fumes. I have been sick since I have been here, 12-20-2025, and just getting worse. Stomach pain. Cannot keep food down and extremely dizzy. On May 5, 2026 I fell hard in lobby. I use a walker to take my dogs out but that is all. I am recovering from hip surgery. Well I complained again and said they were killing slowly and I was told may 10 would be my last night here. My dogs have been quiet. The only reason I am being ask to leave is because they don't want to upset spectrum. Well I have spent well over $7,000 since I have been here is all. To Econo lodge Newport the one is not important as the company. I will see an attorney. Oh Mary is great there and cleaning crew.

This Econo Lodge is a smallish two-story hotel with interior access doors and sufficient free…read moreparking. Price includes free continental breakfast, but don't put much stock in that because it wasn't very good. The self-make waffles were okay, as were the pre-packaged Jimmy Dean sausage, egg and cheese sandwiches (just microwave a minute), but their drink machine only had water from the OJ and apple juice dispensers, and the water option tasted terrible. So only real options were cranberry juice or coffee. The fresh fruit looked sad and the pre-packaged cakes were not good. Our first night was terrible due to a bed as hard as concrete; we got very little sleep and woke with aches and pains. This was one of their renovated/updated rooms with tile floors and refreshed bathroom. However, the floors had a sticky residue (I assume from whatever they used to clean them) so you wouldn't want to walk barefoot on it. Also, the tub was incredibly slick, to the point of being dangerous (lawsuit waiting to happen). We went to front desk the next morning and a very nice older gentleman let us check out another room, where the bed was much softer. This room was older and hadn't been updated, clearly from the non-working TV, cracked sink and bathroom tiles, broken bathroom light, and old looking green carpet. But at least the bed was better! You can expect a mini fridge, microwave, TV, wall-unit HVAC, bed, couch and desk in your room. No alarm clocks or clocks on the microwave, so have to check your phone for the time. The staff was very friendly and helpful, but the hotel itself is lacking. Good thing it's one of the cheaper options in the area. But even at $70 per night, they should do better.

"Haven Hotel" was great in the beginning, but then started tacking on miscellaneous fees without…read moretelling us what they were for. Tried saying we owed so much money when we didn't. Definitely not one of those places that help people like they say they do!!!!

Me amd my family stayed at this motel almost 6 months. We paid almost 900.00 in a week. We would…read morepay then the dm wanted more money. We ended up moving out and still had a few things to get. We called today and was told they threw our stuff away and they had got rod of my 7 yr old bike he got for his birthday. They are low scum and best believe God will handle them