Really happy with tattoo removal process! Dr. Guzman and the pico laser are a win for sure. I had…read moresome raised skin from getting the tattoos, then some additional scarring and skin thickening from removal treatments with a different laser. After 1 session with the pico the scarring and raised was better in every area, even gone on some of the tattoos. I was trying to save a little money going with the cheaper laser, but actually spending a little more per session with Dr. Guzman I got way better results and would have saved time and money overall if I had started with her. I suggest worrying less about the price per session, and focus on the overall cost of total removal, and the quality of the removal. There's no point in having scars the shape of the former tattoo. Go see Dr. Guzman she's so good!

Went in for IPL and ended up with first and second degree burns causing blisters to my face, neck,…read moreand chest. I went through a very disfiguring, long, painful, embarrassing, and isolating healing process over 3 weeks. I developed an infection in the burns which required topical antibiotics, and an actual dermatologist. I am now left with permanent hypo and hyper pigmentation & areas of "striping". Dr. Guzman was adamant that this can happen & that I had signed paperwork acknowledging that, and that she would not offer any type of refund, or reparative services for permanent damage caused. This was a mistake made by a practitioner that was new to the machine, & the way it was handled was just awful. They offered zero acknowledgement of fault, or support to the client. Please choose wisely and do your research, I wish I would have.

Been going to Dr. Endo for several years, at least twice a year. Every aspect of an office visit is…read moreconsistently pleasant. Her staff, Debbie, Mary Lou and Collette are friendly and professional. Dr Endo is quite adept and thorough. It also helps that she has a great sense of humor and a wonderful "bedside manner". I can highly recommend them.

Scheduling, reminders, and intake are smooth and efficient (thanks Debbie). Clinically Dr. Endo is…read moreoutstanding. She is well trained, experienced, and has a soft caring demeanor. She and Collette helped me more than words can express.

Just returned from my quarterly full body skin check. I cannot possibly say enough good things…read moreabout Dr. Kenny Malott,'s office and staff. Very well organized, very safe & very conscious of all the precautions needed to stay healthy during these trying times. Dr. Malott, himself is in my opinion the best dermatologist in the state of Hawaii. Very lucky to have him here on Maui for the past 30+ years. I also want to thank him and his staff for helping all of us in need of his professional service. Anyone working in the medical field needs special recognition Not only now but always. All I can say is thank you and aloha to Dr.'s team & Kenny Malott

Dr. Mallott was fine; however, our experience with the billing department and front desk,…read moreparticularly Margi, was extremely disappointing. We asked some questions about your services, and instead of providing helpful information, Margi became confrontational, yelling and raising her voice. Her behavior was extremely unprofessional and completely inappropriate for a medical office. We also requested a copy of our billing records. Rather than offering to mail the records to us or discussing the matter professionally, Margi immediately stated, "You haven't paid, and I am sending you to collections." This was particularly troubling because we were standing there with our credit card ready to make a payment. There is absolutely no reason a patient should be spoken to in this manner, especially when they are attempting to resolve their account. The situation could have been handled calmly and professionally with a simple explanation of the balance and an opportunity to make payment. Dr. Mallott's care was fine, but the conduct of the billing department and front desk significantly affected our overall experience. We believe this matter should be addressed by management, as appropriate customer service and respectful communication are basic expectations in any medical practice. We will also be reporting our experience to the Better Business Bureau.

Dr. Restivo always puts the client first in everyway! Her…read moreoffice is clean and modern. Gia the office manager is an absolute gem! Amanda is wonderful. I have no problem posting that I received Botox and lip filler. Both procedures were done with unbelievable patient care and professionalism. Cecelia, Dr. Restivo's assistant answers all questions and keeps the Doctor informed of your concerns and questions. Client for life!

Dr. Restivo is excellent. She's extremely knowledgeable, skilled, & artistically gifted. She's…read moreuniquely honest direct & compassionate.

This is an amazing place to go. I'm new To Maui and went for…read morebotox. The doctor and staff are so friendly and fun, and there is great energy there. Also super modern and clean inside! Definitely recommend

I was very dissatisfied with the care I received from Dr. O. He prescribed peptides to me and when…read moreI asked for GHK-cu, he prescribed it yet had no idea on when or how much to take. He also never told me when or where to apply Bhrt cream. He has a program where you pay quarterly for his "expertise" yet I never once was in contact with him for help. Another issue was he gave me Botox in an area he recommended for me and it caused me to not be able to smile for 2 months. Not only is he super expensive, he's super unhelpful.

As per my previous review I go to Dr Herbich to get botox in my masseter muscles to stop me…read moregritting my jaw. It does the job and it lasts for 6+ months and saves my teeth from cracking and chipping, plus big dental bills. Dr Herbich is professional, quick, I find it painless and don't use any numbing cream or ice, and I'm in and out quickly. Dr H signed me up for a points system to receive discounts (masseters need a large dose of botox) for which I'm grateful. His receptionist is very friendly and helpful. Free parking, don't be put off by the exterior of the building as the surgery is clean and modern. I find Dr Herbich cheaper than LA for botox which is amazing since we are on island!! I've been seeing Dr Herbich for over 5 years now and will continue to do so.

Dr Herbich and his staff are amazing! He does absolutely amazing work with every procedure. He is…read morealso very quick so the pain is minimal. I never feel rushed in and out of the office. Dr Herbich is also very accessible. He has answered questions for me day or night. Also the best prices on Hawaii. I have referred many friends and colleagues to his practice and will continue to do so. A+++!

I'm so happy I called and spoke with the girls in the front they were very helpful in scheduling my…read moreconsultation. The office has plenty of parking and my impression of the office is that they take pride in this beautiful space. Dr Yu was very knowledgeable and is so patient he took the time to answer all my questions. The staff is wonderful and I felt completely at ease as it was a lighthearted "judgement free zone" during my decision making process. Dr Yu and his staff has an attention to detail and his experience over the years made my experience so easy and stress free. Dr Yu really took his perfectionism seriously when he provided excellent results. I couldnt be happier that I decided to go with him.

I find this important for my mental health and maybe yours. I consulted with Dr Yu regarding my ab…read moremuscles had separated which is called "Diastasis Recti" and an abdominal hernia which was causing distention. My research showed this correction is usually done by a Plastic Surgeon. I saw Dr. Yu and he informed me he had preformed this surgery many times and was confident he would be able to take on my care. Mind you I had insurance and could have seen another surgeon but I had great confidence in Dr. Yu and a great deal of concern knowing this is a cut hip to hip incision, the scaring etc. I opted to pay over 13K for his personal care. I came out of surgery and it was the worst. I could not take 2 steps without assistance for weeks which turned to months. After my dressing was taken off in his office, the terror my soul endured is forever scarring. I was told this happens, not to worry and to put this prescribed cream on it. I thought this cream would heal the area, sadly this was only the beginning. I was not informed I would end up with a hole that literally held 3-4 (4x4 gauzes deep) This is called debridement, Dr Yu had to continue weekly to cut deeper and wider to reach healthy tissue, then stuffed with gauze and cream. Hence, My surgery was in early December with known knowledge I was moving off Island end of February 2023. My move I had to delay until end of March. I had a injury to my shoulder and had experienced really bad medical care (5 surgeries) and was now on a mission to reach UCLA on the mainland for proper medical care to a very damaged shoulder. Another reason I went private with Dr. Yu and signed my rights away in addition to over 13K. I had great fear to say the least and wanted to be sure I had the best of the best. Upon my departure to the mainland I was concerned, upset, frustrated, in pain, sad and my spirit finally broke. Dr Yu had ordered me that cream from his distributor to take with me considering I am now going to have to seek follow up care on the mainland at my expense. I said my good byes and was asked for another 40.00 to pay for the cream after spending hundreds on the purchasing of gauze, tape, and the cream weekly and rides to his office as I could not drive. Upon arrival of the Mainland I was immediately put on a "Wound Vac" I was attached to this 24/7 and weekly appts at the hospital. That gigantic hole took another 6 weeks under constant care and medical technology. In my opinion I should have never been home on my own with a gigantic hole shoving gauze into it. YES, this was over 20K and I am the lucky one whom is paying for it. Second* The incision is horrific and I hate to even see myself in a mirror, I have spent several hundreds on scarring sheets, gels, creams you name it. I am still almost a year in complete sadness and reminders of this horrible event. I finally got the courage to write to Dr. Yu asking for my 13K plus returned to me so I could use it against another 16K to fix this nightmare. I was given my quote by the plastic surgeon on the mainland whom took my case and is willing to fix this mess 16K. I felt this was fair and would be the right thing to do. This 13K has turned into a financial nightmare pushing my total medical costs to more than 30K and if I want to get this corrected I need another 16K. Dr Yu did call me back and we did in fact have a nice conversation and the end result is Dr. Yu would be willing to operate on me again to correct this mess. I would pay for all other costs associated with the medical procedure. I believe it is around 8K I would need to pay. I would need airfare, someone to look after my care, a place to stay and a vehicle and airfare to get back to the mainland. Last, My medical records read "Tummy Tuck" when I received them but hey my hernia and abs got repaired I HOPE! Reality I will forever look this way. I do not have the money for another correction either by Dr. Yu or the surgeon here. Lesson: Do not do a procedure you cannot afford if something goes wrong and you must be able to trust the person whom severely scarred you to make that same incision and try again on you. I hope this helps just one person make the right decision and thru me realize what can happen and there is no refund. ******I tried to post photos but yelp won't allow - TO GRAPHIC ****

Dr. Tom and his team are truly exceptional. From the moment you walk in, you can feel that they…read moregenuinely care about their patients--not just the results, but the overall experience and comfort level. They bring top-notch expertise and exceptional customer service to an island where options in this field are limited. Dr. Tom's bedside manner is outstanding--he's kind, patient, and takes the time to really listen. I never once felt rushed or pressured into anything. In fact, what stood out most was how honest and grounded he is. He offers thoughtful, realistic guidance and never tries to "sell" you on procedures you don't need. It's rare to find a plastic surgeon who balances skill with such a sincere, patient-first approach. I left every appointment feeling informed, comfortable, and confident in my decisions. I wouldn't trust anyone else--highly, highly recommend Dr. Tom!

Dr. Tom and his staff are No Ka Oi!! Not only are they professional, knowledgeable and friendly,…read morethey are extremely well trained and pay attention to detail. Dr. Tom performed a very complex and lengthy procedure on me. I am 4 weeks post operative and I couldn't be more pleased with my results. From my first consultation to follow up care after surgery, Dr. Tom was personable, engaged, interested and explained how to proceed to achieve the best possible results. He has a sense of humor and made this experience fun and relaxing. Dr. Tom and his staff were always available to answer any questions and/or concerns throughout this entire process. Dr. Tom actually called me several times to speak to me directly versus having his staff be the liaison. When was the last time a doctor actually called you!! The weeks leading up to my surgery, when I got nervous, needed further explanation/reassurance or answers to probably the same questions I had already asked him, he was right on board and took the time to walk me through everything. I personally know two women who have had the same experience with Dr. Tom and his staff. He is an asset to our community with his knowledge, personality and precision skills. Mahalo nui loa Dr. Tom and staff. You guys rock!!!