They are horrible and there app or cards never work i would not use if you are a real business…read moreperson or just a individual they are not serious and they did not have enough cash to give me my money WOULD NOT USE go to CHASe

My wife and I, who are not SBoC customers, talked to Suzanne (Loan Officer) about getting a HELOC…read more We own our Chilton home free and clear, but are moving out of state, and are using the HELOC to purchase, fix up, and move to our new place. We had a VERY short window to get the HELOC approved due to our closing date on our new house (a bank foreclosure). Suzanne got everything done with time to spare. She has been friendly, efficient, hardworking--in short, she exceeded every expectation we might have had. I cannot fully express how instrumental she has been in helping us. And I know that the entire Bank deserves some of the credit. I WISH WE HAD SWITCHED BANKS TO SBoC in 2013 when we moved here--now, of course, it is too late. But I thank and bless Suzanne and everyone at SBoC--THIS is what Customer Service really means!