It was OK at first. The environment and atmosphere are great. The front desk staff is friendly,…read morealthough fairly useless. They never answer e-mails or texts. I was told I needed approval for my chairs. I e-mailed and texted 2 of them several times. Never got an answer. Finally moved it in when they weren't looking, nobody ever noticed. We hosted a free educational event there. The board rooms were part of my membership. We were compliant with all the rules, we had the exact number of guests allowed, brought all our own equipment, and left it cleaner than we found it. The owner called me aside and said I had an "unauthorized event". I have a confirmation for a reservation. He had one ridiculous thing after another. After I successfully defended myself against each one of his outrages and false accusations, largely from a misinterpreted security video he had been studying, he said we looked through the cabinets. He accused me of touching his wine bottles. What we did was grab some ice (out of a very dirty ice box). He said he "felt robbed," called the cops and cancelled our memberships. I wish I could add the timelapse of the rager I threw! But since I can't picture this...a doctor giving a free informational seminar to patients. He told the cop he was entitled to a $500. For the reservation I made in advance, gave the receptionist all the details of what we would be doing, and is included in my membership.

By far the best coworking space I have ever been to!! From the style, to the staff, to networking…read morewith other members everything is held to the highest standards. I truly enjoy every aspect of the space :)

We have been tenants with Regus Gateway at 1821 Walden Office Sq in Schaumburg for many years. Lisa…read moreat the front desk is always very helpful. And her newer co-worker Susan is great as well. They always meet and greet our customers warmly, and are very accommodating when we have special requests.

Great office rentals. They have all the services you need…read more Short term, long term, virtual. I use the virtual office, and can reserve space to meet with clients in fully furnished, professional offices.

We needed a temporary office for 1 month and checked out several options. We decided to use Regus…read moreafter meeting with a nice rep and looking at the office space. When we signed the agreement, we told them we only needed the space for one month and they said they'd charge us for two but we would get a refund after the month was up. A few weeks into our renting the space, we received a contract that was to last until the end of the year. We let them know, again, that we only needed space for one month. We received written confirmation letting us know the contract was terminated. The one month is up and not only did we not get the promised refund for the additional month, they charged us for 3 more months! I would not recommend using Regus after our experience and we will be looking at other options should we need temporary office space in the future.

Nice location and very helpful staff but the billing experience here is a disaster. First, they…read morerequire a large downpayment and say you will get it returned in 3 months after leaving. Secondly, they billed me for another month after I had given my notice (and they accepted it- btw, 60 day notice) and getting the money back was a huge hassle. Finally, they slap on a $122 "exit fee" upon termination. Like I said, it's a nice facility and the on-site people are great but the organization itself needs improvement.

I don't use the space much but every time I go I have a wonderful experience…read moreThe space is clean and modern There is a lot of seating with plenty of upgrade office spaces and also has a telephone booth for quiet talking when needed The kitchen is perfect for making coffee, tea (with lots provided) and a fridge and microwave, plates, cups and utensils The last time I was there I tried printing but I was having issues. The company responded quickly and came out to fix it right away. I believe they have now upgraded the printers and Wi-Fi since. I really enjoy working at B&M

Brick & Mortar is exactly what the area needed, a modern, beautiful spot to work from with standing…read moredesks, great wi-fi and parking too. There's lots of different options in terms of memberships or how you'd like to work, whether you need a small private office, a large conference room or just want to chill on a comfy chair and read. They also do event rentals for work or social events too!

It's mostly about your money…read more I lived here for 3 years and here's my honest feedback. Good Things: 1. Location - close to Metra, Jewel and downtown Arlington Heights. Lot of restaurants to choose from. This is what you're mostly paying for. 2. Quick maintenance - I only faced minor issues with the apartment that was promptly resolved by the maintenance staff. 3. Social events - The management organize events (free pizza, stream big games) for those who want to socialize. Bad Things: 1. Only heating or cooling - The building can only heat or cool, not both. So when the weather is changing, this can be very inconvenient especially if you're working from home. 2. Paper thin walls - You can hear EVERYTHING your neighbor does. I'll leave it at that. 3. Not the most helpful staff - Yes, the staff are friendly but that's unless you have a real problem. My mail got lost twice and the staff did nothing to help. They basically put their hands up saying check with USPS, while USPS said check with your building. Staff said they would ask the mailman and follow up, but nothing like that happened. 4. Moving out charges - I had to relocate for work and broke my lease about 2.5 months early. I did the exact same thing when I relocated from Philly to Arlington Heights 3 years ago. The difference? Hancock took all the rent despite me not being there + a ridiculous cleaning feeing fee. How much did I pay for the other relocation you ask? $0! The rental agency in Philly asked me to find another tenant and would only charge me for the time that the apartment was empty. Fair enough. Hancock offered nothing of the sort, just wanted the money and that's it. I'm ok with paying the rent money because I signed a lease but if they cared even a little bit about their tenants, couldn't they just have taken the cleaning fee from the rent when I wasn't even in the apartment? So yeah, they just want your money. 5. Rent & lease term - Only keeps going up and gets longer. Don't expect any friend prices here.

I spent the last 3 years happily living in this great community. Jill, Dan, and the rest of the…read morestaff are always friendly, helpful, and present. The layouts are fantastic, the neighbors are friendly, and there are too many amenities to count. I was sad I had to move but grateful I chose this community over the others. Do yourself a favor if you are considering downtown Arlington Heights and check this place out!

Since the previous management left, the quality of management at N680 has noticeably declined. The…read moreformer team genuinely cared about the property and its residents, and that difference has been felt. Unfortunately, the new management is rarely available in the office, and emails often go unanswered. Communication and responsiveness have become ongoing issues, leaving residents feeling unheard and unsupported. The only reason N680 has retained any of its welcoming atmosphere is because of Dylan, Polo and even our brand new Laura. They continue to go above and beyond for the residents, and their dedication deserves recognition. Unless there are significant improvements in management, communication, and resident support, I do not plan to renew my lease. It's disappointing to see a community with so much potential lose the level of care and attention that once made it such a great place to live.

I toured the complex today for an upcoming move in spring of next year. Guy was fantastic to talk…read moreto and he did a wonderful job showing me the premises as well as the unit I'm looking to rent. The grounds are beautiful and kept up nicely. Seems like a friendly environment. The unit I looked at was a two-bed/two-bath and was great. So much character! Spacious, nice amenities, a balcony, walk-in shower! I'm definitely considering this place for my move.

Great community to live in! Maintenance is always quick to respond. Resident events monthly and…read morethey bring in food trucks.

This place is going downhill!!! I have been here 5 years and…read morethe grounds are a mess. The garbage booths and pet stations are nasty disasters. The pet stations are tended to about once a month. Never any poop bags and the garbage poop just overfills (imagine that in summertime!). They send out notices for residents to pick up after their dogs and not rely on them for the poop bags. Really?!?!? What happened to "pet friendly community"? People have bad and busy days and don't always remember a poop bag. This is a pet friendly community, but it's not pet welcoming by any means. It's only friendly amongst other dog owners. There is NO bark park, no pet wash, a few poop stations without the bags (most of the time). They are VERY into their "Events" here!! They consider having a food truck visit the property about once a week (front of leasing office) as an "EVENT". Something indifferent and unexciting to look forward to every week. I have given suggestions and they all just go over their heads. They act like they'll do something about it by sending out surveys or collecting suggestions from suggestion box, but NOTHING is ever done. During the summer (since covid) the pool area has the most limited pool hours AND DAYS I have experienced in a apartment community. It's ridiculous. Expect the unexpected with this amenity. Notice after notice that they have the pool closed or early shut down. They claim they are short staffed, but really, they just don't want to hire another employee. I have worked and lived on properties where they didn't have a staff member "watch the pool". They just posted signs accordingly. You don't need a life guard or pool watcher on-site! The office staff are nice, but they don't work hard. They never are working when I walk in. They are all just chatting amongst themselves and seemed "too relaxed" the rest of world since covid. Customer service has gone down the drain every where in the world, and that includes this property staff. They don't pick up the phone or listen to their messages in a timely manner and then when you mention it, they apologize and come up with a good excuse. I had to go into the office and have this conversation with them because they never did return my call. The rent is luxurious no matter which apartment you have- standard or upgraded. The standard apartments are so outdated, that your countertops are chipping as soon as the 40 year sealant wears off (they never look clean! ) and cabinets/drawers are shaky, and you gotta love the POPCORN ceilings and walls. I will admit The upgraded apartments are very nice and trendy. But you're paying for it. You pay for the amenities here, but half-arsed. Go look at the gym, it's something from behind the times. Appears to be clean, but the years and years of use on the equipment doesn't make me feel confident stepping onto a machine. Nothing luxury about that! Cyber lounge is decent. But it doesn't get used to the fullest. I wonder why. Lots of ALERT notices will go out about locking your car lately. But when you complain about the squirrels getting under your hood or under your car and causing them to do damage to your vehicle electrical parts they don't do nothing to combat the problem with the garbage. They got a few new garbage booths, but all they did was make it bigger area for a bigger problem. What's great about this property? Great location, fast acting maintenance service people, floor plans, in unit laundry, nice neighbors, and if you LOVE FOOD TRUCKS, they got you covered on the weekly. It's not worth it here any more. Better options not too far from here for same price. Lease Penobscot Management YOU CAN DO BETTER for LUXURY residents on your luxury property. It's 2024! ~Unhappy Pointe Resident!

Tenant Advisors proactively updated me quarterly with current rental market conditions in Chicago,…read moreso when I was considering relocating our existing office space after 20+ years at the same location, I reached out to Tom and Dave for assistance. Their expertise of the market, communication style and guidance helped me relocate our office to a class A building from a Class C property for less money per month! Our new office location ultimately selected with their assistance met all of our requirements, from space to conveniences like on-site fitness center and parking. They helped me lock in a lease term that met my organizations needs and requirements. My co-workers appreciate the new office space, Tom and Dave exceeded my expectations-true consultants that work with you at your focus and pace. I highly recommend Tenant Advisors.