I have been going to this salon and hair dresser for 10 or more years. I have had no complaints about the chit chat that goes on because that's one of the perks actually. You go and talk while she works and since you know her family by name and visa versa, you enjoy the visit and the hairstyle which I always have compliments on and color,also. I have had to wait at times when she would go check on someone waiting at the counter. Also she always talks me out of cutting my hair short when I get tired of it being medium length and others tell me basically the same thing. So don't fix something that's not broke, I always say.Her name is Shannon and she sure won't cut it short. Sorry you had a bad experience but please don't throw the baby out with the bath water (another favorite saying) Most of them have done really good jobs and everyone seemed happy with the results. Maybe You were just having a really bad day yourself and were, well , just not going to like anything at that point. read more