I never have a good experience at this branch, I come in for help on my personal accounts and it's…read morelike the bankers always need to call somewhere because they don't know anything. There's a reason why it's rated 3 stars. I had someone called Jaqueline "help" me and like I said had to call someone ELSE to tell them what to do? What's the point of having them if they have to call. do they not have resources to help us the customers? Bankers need to be trained better or just learn how to use there resources, I wanted to be in and out quick and instead had to wait till she called someone else to tell her how to do her job. Unreal!!

HORRIBLE hours and mediocre service…read more WF is headed for bankruptcy. It's just a matter of time. Recommend finding another a bank

The folks at this bank are fantastic. I like the small banking feel when I go in. Not sure any of…read morethem remember my face but they seem like they do. Calling the branch for a basic question (do you sell stamps) is a nightmare but I don't think that is them. It seems every business wants to take away the personal aspect of the people that are handling your money.

Just want to give a shout out to the staff at the Mack bayou Santa rosa beach branch. Branch…read moreManager Jana Miles always makes herself available when she is NOT busy, she Always has a quick answer and or solution to whatever problem or task i need help with. The staff is always pleasant and has a smile on their face, especially Cecelia, everyone is always cheerful and willing to help A+++

Called all afternoon no answer. Called another branch and was told they have an internal number to…read morecall and he tried that number, again no answer. Why does this branch suck? Been with them since the Wachovia days, nice way to treat your customers.

Their service is terrible especially their business banker. Completely lazy! If I could give…read more negative stars I would.

Angela Morton is so awesome. She is helpful and goes out of her way to make doing business with…read moreBancorp South a pleasure. Thank You, Angela.

Extremely bad customers service. An incompetent employee messed up my wire transfer form and funds…read more now hqve been missing for almost 1 month and still not traced. i have been a loyal customer for over 25 years. The manager is not helpful, rude, makes excuses and covers up the employee's mistake. I had to seek help at a different branch where the employee spent hours helping me resolve this issue.

So slow. I've been waiting 20 minutes to get a check cashed. With no one else in line.read more