This is my go to bank. I frequent this location all of the time mainly because it is in the area…read morewhere my job is located. The lines always move pretty quickly even when it is busy. The bank tellers are always friendly and great with helping customers. The parking is sufficient. The inside is clean and spacious. The workers are friendly. I love this location!

Suntrust is now Truist. The transition was smooth and seamless as a very trusted bank was absorbed…read moreinto the larger body. My first statement under Truist listed a $20 Monthly Maintenance Fee. I had sufficient funds in both savings and checking, so called Customer Service. Because of the fact I do not have a mortgage, credit card, or other loan through Truist, they will now charge me a monthly maintenance fee. $180 per year to use my money to give those loans to earn the interest that keeps their profits rolling. I may earn a few dollars in interest over that same year. The point of personal banking is that your financial institution PAYS YOU for allowing them to use your money on all sorts of profitable investments. To charge you $20 a month because you are not in debt to them is absolutely insane. If your grandma or anyone who may not have these debts to Truist hasn't carefully checked their statements, do them a kindness and protect them. I'm closing my account with them today, and transferring all my funds to a local institution who does not charge me to use my money to make their profits. This is a trend that can not gain any steam.

We recently joined Leaders CU after leaving a much larger, multi-state credit union, where we had…read morebeen members for 8 years. Inept management and lack of customer service drove us to Leaders, and we couldn't be happier. I did rate them at a 4, as I have found them to be lacking in certain "product and service areas" compared to our old credit union, but what they lack in credit card and checking rewards, (not to mention their antiquated online banking system and SLOW processes), they do make up for in phenomenal customer service. I would definitely recommend.

Awesome! No lines. Not many cars. They have a big parking lot and drive through ATM. Also clean. At…read morethe corner. Right in front of the naval base gate. So pretty convenient! I wish VA had ones like this one!

I went to the New Cordova Branch atm to deposit money, only for the atm to take my money, not…read moreprovide a receipt, and did not credit my account, only to be told by the branch I will just have to wait and they will see if they can find it. At least 10 other people came in with similar complaints and they refused to put a sign on the atm, letting people know of this issue. These seems like a scam and they are just taking people money with no regard or planning to return it!!!

This branch is the SLOWEST I have ever been to. It's frustrating to sit in line for 45 minutes. I…read moream not sure what is happening inside but I can not wait until the lobby opens up again so I don't have to sit in the drive thru

I love Suntrust Bank! They're always great to deal with. The tellers are friendly, efficient, and…read moreaccurate. They're so good, I do both business and personal banking with them!

Wonderful service from managers to tellers. They are extremely nice and know their stuff!read more

I never thought I say this. After 30 years, I regret being a member of this bank because they…read morerejected a legitimate check that I was trying to deposit.

Great bank! The branch manager is nice. I enjoy coming to the bank. I was welcomed every time I…read moreenter by the manager.

RUN RUN RUN as fast as you can from this bank!!!! If you file a complaint, you will suffer!!!!!…read more They changed the order my tranastions posted in, which resulted in 6 overdraft charges that I would not have gotten if they posted the transactions in the correct order. When I complained, they removed my overdraft protection. That was purely retaliatory in nature. I have no idea what this will end up costing me. If there had been an option for negative stars, I would have taken that.

I have been banking with them since they were Wachovia. I am still impressed with the service and…read moreattention I receive whenever I visit. I strongly recommend this bank.

Stopped by the Check N' Go after my bank refused to cash a check. Never been there before and the…read morelady behind the counter was extremely nice. I was in and out really fast with my money and the fees they charge are totally inexpensive. If you need a check cashed I highly recommend this place! When they say they cash ALL checks they really mean it! Wonderful experience I will definitely use them again for my cheak cashing needs!