I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

Just need to shout out one of Cindy's employees Wendy for excellent customer service. She helped me…read morewith questions regarding a claim/accident and was super detailed, knowledgeable, patient, and helpful. Cindy picked a great employee

Cindy is an excellent insurance agent whose team cut my Geico rates down from $110 to around $80…read morethrough State Farm for the same coverage while adding renters insurance, which is something I'd been wanting and needing for a couple of years. She and her team also became an exceptional team and resource helping homeless women living on the streets of Albuquerque. They have big hearts and brains. You'll have a hard time meeting better people.

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Professional, Succinct, Timely, Personal, Respectful...to put it in one word "GREAT!".read more

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Albuquerque. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Albuquerque residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit our agency in Albuquerque today.

Friendly staff and great rates. Never had a problem with them. Helped me bundle my home and auto to…read moresave some money

I requested an online quote a day or two ago and today they've called me 4 times! Needless to say,…read moreI will NOT be purchasing insurance through you any time soon.

I purchased my homeowner's insurance with John through his very helpful office staff. Sam was very…read morethorough and efficient in explaining everything. I have been very pleased with my choice with both State Farm and John.

I had a town home residential water line leak in the middle of my front yard in Jan 2023. I…read morecontacted my plumbing company # 1who was able to address/repair my problem. Altho my City water bill was 2X the usual monthly bill. Immediately made contact with State Farm Agent ABQ John Marcelli, whose office gave me the details I need to provide in order for my claim to be review, processed and home owners insurance honored. Thru out, I had regular updates from the local, divisional in TX and processor in was it CONN. Without Mr Marcelli's direction...I likely would STILL be awaiting the processing of my claim. With 30 + years as a State Farm Agent, the evidence was evident. THIS office deserves the highest of recommendations from me for EXCELLENCE in service, responsiveness and professionalism !!! W much gratitude ~ THANK YOU, Agent John C. Marcelli ET ALL !

Highly recommend!! Responds quickly, great service and affordable. Very happy with the overall…read moreservice.

Great customer service! Any time I need anything they are there and are amazing! Both my car and…read morehouse are insured by this team!

Awesome staff, knowledgeable, professional and friendly. Always ready to address any issues if…read moreneed be.

I reached out to Steve's agency based on reviews, and I was not disappointed! Mindy and Christine…read moreare a pleasure to deal with in signing up for homeowners and car insurance. They have been helpful, prompt, informative and very lovely to deal with. It is a big contrast to the agent I have dealt with at another big insurance company. Dealing with these folks is a breath of fresh air. I have not had to file claims yet with State Farm.

I'm writing this review because of the consistently outstanding experience I've had with Missie…read moreKimball over the past 2 years. She helped me get set up with Be Well New Mexico and pick out an insurance plan that was best for me. This lady really knows her stuff. She's also an absolute delight to work with. When I'm working with someone so knowledgable and so smart this horrible experience of dealing with insurance is no big deal. I'm so glad I found her and it's just one of those things that I want to keep to myself but is just too good not to share. If you need help choosing a plan, call Missie. She'll take the sting out of it.