No towels, dust so thick it was like paint, carpet filthy and not vacuumed with like toenails and skin, no towels, used washcloth in shower, man's jacket hanging in room, broken ice bucket, ripped shower curtain, filthy counters, the sheets had hair in them, 3 inch cockroach walking down the wall towards the pillow, another one's walking across the carpet, filthy tub, a man's full body wash, coat, lack of towels, broken ice bucket, etc. He did NOT care! it was absolutely awful. I came to stay there because my dad was in the hospital deteriorating and I needed a safe place to mourn. I absolutely was so disgusted and hysterical! I got my key card and wrote a note to refund my money. I had to go back and ring the bell. I waited and no one came and I left it in the window. I was so traumatized that I just got in my car and left to find a new safe place to go. The man's name was "Vicki". I was there less than 40 minutes!!! To had to wait 3 days to call the manager, "Nick", to get a refund. I went in today and rang the doorbell to the window. No lobby. No welcoming entrance. They refused to give me any refund! They said I didn't complain enough and if I would've they would've given me a different room! No Thank you!! One disgusting room was enough!!! read more