Do not rent from Regatta Shores. Some aspects of the rental experience, such as additional monthly fees and flooding-related issues, were not made clear until after the lease was signed. Parking fees, despite no assigned spots, and mandatory pest control charges were not clearly communicated. Trash overflowing from the dumpsters weekly, despite a monthly trash fee. There was a persistent mold smell in ground floor units, including ours following flooding prior to our move in that was not disclosed. Communication from property managers was inconsistent, and support to renters was limited. My overall impression was that the management approach prioritized profit, looking for any and every opportunity to extract money from tenants, and provide as little as possible in return. Ultimately my experience was frustrating and dehumanizing. Avoid this place at all cost. Update: 01/23/2024 I want to acknowledge UDR's response to my initial review below to say that it misses key issues. My main concern with the extra fees was what I saw as a lack of clarity and the scope of those fees not being fully disclosed until lease signing, forcing what I saw as a 'take it or leave it' situation. If they want to take the approach of an "all fees are listed on the website and in the contract" response, then fine. However, it doesn't address the misleading impression their approach gives. So, for those looking to rent, keep in mind that the rent advertised by UDR isn't the total cost you will be expected to pay them. Extra fees can greatly add to what you owe, making your total monthly costs higher than what the advertised rent suggests. Also, in their response UDR ignored other problems I mentioned, like unguaranteed paid parking, ongoing trash issues, and poor communication, including a surprise early move-out inspection. They only addressed the mold smell which they imply they attempted to address adequately. We will agree to disagree on that. Even disregarding many of my other criticisms, the photographic evidence of overflowing trash alone should have been embarrassing, yet they failed to acknowledge that in their response. How they've reacted here should give you some indication of what to expect should you choose to move there. read more

Regatta Shores - Apartments Near Me - Sanford, Florida

Absolute worst place I have EVER lived. The entire property stinks and is rotting. The buildings are so old and decrepit that we didn't invite people over. The entire property was just embarrassing. It's a bait and switch, show the nicely furnished model, and then when you go to move in, you're put in a literal night and day difference of an apartment. Everything about the apartment is old, rotting, and outdated. You will pay the same price whether your unit is updated or not but even the updated units are low-quality. The entire parking lot flooded for weeks and the community forced everyone to park about a mile down the road but continued to charge everyone for monthly parking and did not discount. The apartment had rotting musty shag carpeting, old outdated and busted appliances, the vinyl flooring was peeling up in every corner of the bathrooms and the kitchen, there was popcorn ceilings, and the stomping that you hear from the people above you will make you insane. These buildings are so old and so poorly built that you can hear a pin drop if you live on the first 2 floors and someone is above you. On top of all of this, there is a serious vermin problem here... our entire apartment was infested with fleas and cockroaches, and we are very clean people with one single house cat who receives regular checkups and shots. And then there is Regatta's little "community". Honestly people, you'll see hundreds of people come and go because nobody stays here and therefore you won't build any decent or substantial lasting relationships with your neighbors here. Not that you'd really want to anyway.. the entire time I lived here, majority of the people I encountered were sketchy, rude, or very obviously dealing drugs out of their apartments. If you ever do make the poor decision to move here then you will see exactly what I'm talking about. Strangers are constantly pulling in, people run down and talk to them at their window, then they leave after 2 minutes. And it happens all day long in multiple areas on the property because UDR allows indecent people to move in here. The kind of people who won't even put their trash into the compactor but rather leave it next to the compactor in a heaping disgusting bug-ridden trash pile that makes the dumpster area (which by the way, is centrally located RIGHT in the middle of the property) look like a dump.. a landfill. It's the norm and it happens every single day. It gets cleaned up and it starts up again not even an hour later until theres so much trash that you can't reach the compactor even if you wanted to. They also emailed all residents claiming they would power wash the plastered dead bug carcasses and cobwebs off the buildings and that has yet to be done. See the review a few below this to see exactly what the exterior looks like at all times and will continue to look like as long as you live there. With all this being said-- I want to emphasize the price to live here. We paid 1,800 a month for our 2 bed 2 bad apartment. That is truly despicable. The apartment is maybe worth 1,000 a month and that is with the amenities. They just keep raising the rent even though they change nothing about the dumpy living conditions. I'm not ignorant to the ridiculous housing prices right now, but a lot of places just raise, raise, raise the rent because other complexes do it. UDR is predatory. Do not trust them, do not tour their unkempt properties, and do not give them a second of your time. They do not care about their residents at. ALL. They know people will rent, so they keep raising the prices all while doing the bare minimum. I had to wait a YEAR after moving out to get my security deposit back because the office claimed they had the wrong forwarding address even though i gave them the correct address typed out in a text. Needless to say...... living at Regatta broke me. I now pay $200 extra per month and I'm living in a beautifully kept and brand new complex (Alta Longwood) in a MUCH better area. I get that Lake Monroe is pretty, but it is a nightmare to live near with the midges and mosquitoes, and the musty smells and the flash flooding during weather events. I am TELLING YOU, do not waste your time with this place it needs to be razed. Pay an extra $200 a month and come join me at the luxury apartments. P.s. i do not believe a SINGLE positive review about Regatta and you shouldn't either. They have a bunch of biblically old people running this place who post fake positive reviews because they know the property and their parent company UDR is a JOKE. read more

If you're looking for a literal biblical plague of mosquitos this is the apartment for you. The complex will just tell you don't worry they're harmless and they die in three days, while I'm inhaling them and getting them in my eyes when I walk to and from my apartment door. maintenance requests are ignored or fulfilled months later so I am not able to get into my mailbox or have the mold that is tearing apart my apartment being dealt with. I have a pic of a rusty razor blade I found while relaxing by the pool just sitting by the pool of regatta shores apartment complex while kids were running around. There's bats living inside of our building and I I nearly got attacked by one while coming out of my apartment because nobody is actually taking care of the mosquito problem. The mosquitos end up sitting on the wall till they are deceased leaving decay marks all over the complex walls and stairs. As much as I wanted to like this place there's WAY too much to fix to even wanna give this place a second chance. I wish I could post the pics that I have but I think they removed that option. Edit: I guess I have to state that nobody alerted me that they were coming to my apartment, for the mold issue and I was in the nude at the time and I wasn't able to put my dog away, so I did not let him in. He was about to enter my home without a 24hour notice and when I confronted him about it he showed me his paper all sassy saying that he can enter the home if nobody is home. So because he can enter when nobody is home he is allowed to just show up out of nowhere and try to get into my home while my husband isn't home and I am naked? I assumed y'all would email me about it just like he assumed it was ok to try and enter my home without warning while I was naked. And it's my fault that I didn't let him in??? That's really sus. As for the pests, the day we moved in the house is infested with fleas from the previous tenant which we had someone come by from the complex to treat it. He said he would be coming back again the next week but nobody showed up or let me know anything. We had to use our own money when we moved it to buy flea treatments and now I have to consistently buy flea medicine for my elderly dog because your nasty unchecked apartment you gave us gave him fleas. And as for the mold issue again, when we moved in maintenance came over and took a look at it once and said they will be replacing the ceiling tile covered in mold because as he stated "it's an issue in all of the apartments" so with that being said I've been expecting a replacement because of what your maintenance employee said he also said they would replace the door that is covered in mold and expanded from water damage in the laundry room from the previous tenants and that it wasn't supposed to be there when we moved in and he said that according to the bad condition of the apartment that nobody did a walkthrough of the apartment before they let us rent it out. Which is clear because if someone did step into the apartment they would've been bit up by fleas like we were when we came to clean the entire apartment before bringing all of our stuff in. As for the mosquitos you can most definitely treat the grass and the water surrounding the complex. AND you can most definitely take care of the piles of decaying mosquitos and the walls covered in decaying mosquitos by pressure washing the complex. They leave stains all over the place. Orb weaver spiders are taking over the complex eating all of the fresh mosquitos and their carcasses while continuously breeding. If you made it less of a bug haven then they would go away but if you consistently ignore it and say "they'll just go away and die in three days, it's the humidity that's bringing them" they will continue to breed and exist in THIS complex. You can at least try to minimize the biblical plague amount of mosquitos to a livable amount by taking the actions stated above. We put in a maintenance request for our mailbox key and still no new key. read more

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Great apartments overall. The smart home feature is beyond amazing and you'll never go back.

I did not have a good experience there. The pictures are nicer then the actual place. My floor in the living room was obviously rotted underneath and they covered it up with carpet. Then my master bathroom was probably rotted too because it started a flood into the apartment under me and I didn't have my bathroom for over a month until they finally "fixed It". They were disappointing and now that I got out of my lease early, they trying to charge me for a 1 broken blind over $100 and for marks on the ceilings. Do not move here. read more

Can't believe our one year "experiment" here is timed out but we are staying put! It's nice having nice people around from the office and maintenance to the neighbors in passing. read more

I can't say enough good things about the office staff here. I lived for two years at Seville on the Green, a sister property, but rather than renew my lease, I set out to buy a condo of my own. This was in 2021, and I had NO idea how hard that was going to be with properties being snatched up right and left by investors paying tens of thousands of dollars over asking price. It got down to the wire, and when I had only three days left before I was to be moved out, Kimberlee in the office took it upon herself to find me another rental I could afford for a year until the market cooled down. She found me one at Regatta Shores and worked with me to get in and everything turned on just in time! Way above and beyond customer service. She and Mark truly care about all the tenants. When Hurricane Ian flooded out parking lot, they communicated with the tenants and developed a plan for parking. Maintenance requests are handled quickly and competently. Property is lovely right on the lake. read more

DO NOT LIVE HERE!!!!!!!! Maintenance takes forever to come to your house first of all and because they took so long to come to my apartment someone stole my dog off of my porch due to a broken door handle and when I called the front office I spoke to mark and he did nothing about the situation I asked if they have cameras anywhere because a neighbor told me they seen someone walking with my dog 12 in the morning by the front office and when I read my lease it says that their are camera in common places so I'm thinking there is one outside of the front office and he told me no WORST service ever never living here again and when I first moved into my apartment literally almost everything came broken, my stove is always on high, broken back porch door/ door handle, broken towel rack, broken dryer, and before I signed the lease they told me a have a newly remodeled apartment, I don't see how it was newly remodeled when everything came broken read more

I've loved living here so far. Neighbors are friendly and keep to themselves. The staff in the office is helpful and friendly. Very happy with my choice. read more

I absolutely adore living at regatta shores!! The leasing staff are outstanding. They are so friendly and so considerate. The maintenance staff have been called out to my apartment a few times during the year to fix a few things here and there and have ALWAYS arrived in a very timely matter. I have never had to wait longer than 24hours for them to come out which is fantastic service. I HIGHLY recommend this community to literally anyone! Whether it's your first apartment, a chance to be closer to work or if even if you're going into retirement! Ugh, I just all around love,love, LOVE this place and will be so heartsore when the time comes for me to move a little closer to work once my lease ends :( P.s to the leasing team; if you guys ever read this please know that you are absolute shining stars, and are really the cherry on top of this wonderful community. Thank you for everything :) read more

If I could give a zero I would. This apartment complex is a rip off. They charge you extra for "upgrade" and it's an old apartment that they try to charge you as if it's up-to-date and new. Just know when you are checking out you will be charged no matter what because they want to. I literally just got off the phone with billing and was told that even if I had done a walk-through with the front office and maintenance, maintenance would've come back through and done a second inspection with me out without me being there. Maintenance would go over with a fine tooth comb over and made extra charges out. At this point if you see someone give a one star review heed that review it is true they got screwed and so will you read more

Great apartments. Animal friendly. Professional staff. Helped solve my service request ASAP. Always has a clean parking lot. Makes sure community issues are resolved. They keep making this apartment complex feel like home to me. They readily express that they care for the residents and that's enough for me. read more

The only positive thing I can say about this complex is that the AC repair man was very friendly. Everything else about it is terrible. The residents leave cigarette butts all over the place and they never get cleaned up. People let their pets poop in the walking areas and leave it there for others to step in. Some of the staff are very difficult to work with. The price is astronomical for how outdated the apartments are. We are getting out of here as soon as the lease is up! read more

Do Not rent at Regatta Shores! It is overpriced and not a very good area to live in. Neighbors are ghetto and parking sucks. The apartments are small and for a one bedroom apartment they ask for $1050. These apartment do not come with great appliances and are old. Look somewhere else, as soon as this lease expires, I'm flying out of here. Dump alert. read more

Be careful with this place. I always paid on time and did everything ok. At the end I moved a month early and paid my rent, even though I was not living there, and they charged me almost $100 of water for the month of July and I was never there. I cleaned the place really well and they charged me for cleaning fees for things that were really cleaned. They charged me for a new carpet which is like. $560, and the carpet was not bad. I am so angry, I'm just happy this nightmare ended. If you live here keep in mind that they will charge you $1000 for other things after the lease ends. Ohhhhh then they tell you to call a number if you want to talk to someone about the charges but no one ever answers. read more

A great place to live, I can not stress enough how nice and friendly the leasing staff is. thank you for helping me make this place my home. I've been here for almost four years and this place keeps getting better. this place is perfectly located near everything! shout out to the maintenance team, every time I have needed them they have resolved the issue within the hour. I definitely recommend this complex to anyone, the price is fair and you get so much more. Thank you for all your help, looking forward to another year. read more

I've lived here for 3 years. I've been dealing with cockroaches, ants and mold. Finally leaving. Office staff is nice but you can tell their hands are tied by their corporate office. Maintence tries but they are overwhelmed. Don't recommend. Prices go up, service goes down. read more

I rented a top floor unit and I really liked it, as it had a vaulted cielings, fireplace, deck, washer and dryer and was fairly quiet and clean. But then I lived there for a short time, I really got to 'know' the place. Let me just say that I wasnot a problem tenant and always paid my rent and all bill on time but I think there are some things that you should know. 1. The first drawback is that the actual complex was built in a swamp and there are bugs crawling every place outside and they make it inside your appartment and on you when you are walking to and from your car, specifically at night. I could look out at night at the lights in the parking lot and it looked like it was raining really bad but it was actually the bugs. I could live with the bugs but I wish I knew how bad they were. 2. Regatta Shores management is all about money and they will charge you as much as they can for anything they can get from you. 2.A. Water/Sewer bill is independant of the rent. I was in the unit about 5 days a month for several months and I was still charged $30 to 40 dollars per month. When I questioned them several times about a detailed bill, they could not produce one, They claimed an outside vendor sent them the bill. They told me that I also payed a service fee to that vendor, not just the charge for water and sewer and that could explain the high bills. 2.B. Deposit - Do not expect to get it back!!! a. When I moved out I cleaned the place well. However, they charged me to clean minor stains on the carpet and oven drip pan replacment. Reality is that these items are just occured from normal wear tear. b. They also charged me an additioal charge for a day of rent for not dropping off the keys to the office (it was closed), Don't they change the locks anyway? They also do not refund the money that you pay for the gate key ($30) and want that back as well. 2.C. I was never late for my rent but in my lease they will charge as little as $100. more if you three days late with the rent. 3. Garbage. I paid $25 dollars a month for this. There is one main dumpster in Regatta shores and it works by compressing the garbadge. The problem is that this dumpter does not work half the time and people just leave the trash all over the place. So then you get insects, rats etc... . It is bad. 4. Falling apart- The place was buit in the early 80s and it is falling apart. The stairways have loose concrete that in some areas show the rebar and they actually make noise. Because it is on a swamp, the place is settlng and the floors are not level where the building have an 'add on' room. 5. Security - The security at the place is a joke - People Come in and out of that place and the security gate is no detterant. There are no cameras, no security guards and the reality is that some of the residents themselves are fairly fierce looking. 6. Lease - Get a lawyer before you sign this lease. 7. Deposit - Do not expect to get it back!!! a. When I moved out I cleaned the place well. However, they charged me to clean minor stains on the carpet and oven drip pan replacment. Reality is that these items are just occured from normal wear tear. b. They also charged me an additioal charge for a day of rent for not dropping off the keys to the office (it was closed), Don't they change the locks anyway? They also do not refund the money that you pay for the gate key ($30) and want that back as well. read more

The guys who take care of maintenance are great. The apartments have their problems, but what complex doesn't? Most of the residents are friendly and considerate of others. The lake is beautiful and there is a lot of wildlife, turtles, hawks, osprey and eagles to watch. read more

I have lived at Regatta shores for the past year now. I have really enjoyed living here. My 2 bedroom apartment is very nice, well located, and reasonably priced. The leasing and maintenance staff are friendly and quick to respond to any question or issue I have had. But, thankfully there have been almost no problems. The landscaping is beautiful especially if you are lucky enough to get a "lake view" or a "pond view" apartment. Plus, if you need to get to I-4 quickly to travel for work or for other reasons this apartment complex is especially great for that, too. I highly recommend checking out Regatta Shores if you are looking for an apartment home in the Sanford area. read more

If your thinking about renting here, I suggest you to keep looking. For the money it is definitely not worth it - obviously in my opinion. They ask for premium price, for subpar apartments that have not been updated for over 15 years. If your lucky and/or have the money, you can pay for an updated apartment, which to many would never be considered updated, just a lot cleaner than the rest. I have had nothing but constant problems since I moved in the first of the year. Sure they are nice by saying "put your request in to maintenance and they will get to you in a responsible amount of time". I waited until my 2nd to 3rd week before I submitted my list. I had over 15 repair/replace. To date, they have still not completed everything. Some of my request was thrown back to me from them stating "What do you expect, you are not living in a new complex". "This is an old complex and you have to understand". Everything is an excuse, they never own up to most things. The parking lot floods that we pay 5.00 a month to park in. "sorry we can help that that's the best irrigation system we have." My car constantly has iron deposits on it that require me to wash it 3 x a week. I also ways never informed that I would have a separate bill that I would have to pay that covered garage, water, sewer, and pest control - The first time I got the bill, I was furious that to live in a 2 bedroom apartment, it cost more than 1100 a month for 30 plus year old complex. Some time ago, they were offering 500.00 to each resident for referring new residents, but they won't put any money into the apartment that your living in to make the rental price worth the Value. There some much more to share, If I were to share everything, it would take me many hours to formulate. read more