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    Regal Realty

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm

    Services - Regal Realty

    Buyer's agent

    Listing agent

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    7 years ago

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    All County Alamo Property Management

    All County Alamo Property Management

    (7 reviews)

    Property owners beware! PLEASE READ ALL!!! John Estrada (the owner) is a nightmare to work with…read more  let me start by saying I don't write many reviews but people need to know what they are risking doing business with this company. I wish I would have known.  We called John and he seemed polite and professional AT FIRST. So we gave him a shot.  He took money for real estate photos and to list our property. We checked on the listing and found he took screenshots of old out dated photos of the house from online and copied and pasted an old listing description for his ad.  After 6 months of our home being on the market and no qualified renters applying I decided to check on the property. The grass was 3' tall and there were homeless people living in the shed. The inside of the house was dirty and the floors had mud from unsupervised tours. Explaining why it had not received interest.    We questioned John about the condition of the property and lack of interest due to the condition and told him we would be looking for a new PM, he lied to us and told us he already found a qualified tenant who already signed a lease. We found out later the tenant was not qualified. He just took an unqualified tenant to fulfill the lease.  We were told the water heater needed to be replaced so we agreed to allow their vendor to replace the water heater. We were billed and sent pictures and after reviewing the pictures and invoice it was found that we were charged for an expansion tank that was not installed. I advised them they needed to install the expansion tank since we were billed for one. John got angry and threatened to charge me another trip charge to do so.  This unqualified tenant he allowed to rent our home was horrible and quit paying rent after a few months. John never gave the tenant notice to vacate. After 17 days without a payment I ended up giving the notice to vacate myself since John refused to do so and just advised us to call a lawyer. He did nothing. Who knows how long he would have allowed them to stay before doing anything.  When John was asked why he had not been fulfilling his duties and keeping our interests a priority he became rude and verbally abusive to my wife and tried to retaliate by threatening to collect backpayment for a 1% discount he gave us   He refused to release our deposit and played games saying he couldn't release the deposit till he was able to view the property after the tenants moved out even though the tenant had already broken the lease and were given a notice to vacate. I played nice and waited till I received my deposit before posting this review knowing he would probably hold it for longer if he saw this Long story short, he is childish and unprofessional and is not looking out for anyone's interests other than his own. Most of his staff is polite and courteous but with his leadership it doesn't mean much.

    I signed a contract with All County and gave ample time for the company to get things rolling as…read morefar as finding a tenant for my property. After repeatedly reaching out to John Estrada, the gentleman I've been in contact with, he states that they are unable to accommodate me with their services. No true explanation, very last minute, and after numerous reassurances that he would get back to me with an inspection date and potential tenant informations.

    Danny Charbel - Keller Williams Realty

    Danny Charbel - Keller Williams Realty

    (28 reviews)

    Danny is not just an incredible realtor, he became a friend, and I'm incredibly grateful that I had…read morethe opportunity to work with him. As a first-time homebuyer in a brand-new city, I couldn't have asked for someone better to guide me through the process. Danny was patient, incredibly informative, transparent, and always made me feel like he genuinely had my best interests at heart. I learned so much from him throughout the entire experience. And he always took the time to make sure I understood everything and felt comfortable with each decision. What stood out to me most was how much he truly cared about me as a person, not just as a client or a commission. He made me feel completely comfortable being myself, took the time to really see me, and understood the vision I had for my future. Because of that, we were able to find the perfect home for me. Even after the purchase, Danny has continued to go above and beyond. Offering great recommendations for home maintenance and connecting me with trusted professionals when I've needed help. His support has made what could have been an overwhelming transition into a new city feel surprisingly easy and stress-free. I truly can't recommend Danny enough. If you're looking for a realtor who is knowledgeable, honest, patient, personable, and genuinely invested in his clients, look no further. I'm so thankful he was part of such an important chapter in my life.

    I live in Austin and needed to sell a house in San Antonio. Danny was professional and great to…read morework with and he knows the market really well.

    Regal Realty - realestatesvcs - Updated August 2026

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