my family and I have been clients at refuah for several years the staff are courteous, competent and professional. they provide a wide range of services with excellent accessibility and hours highly recommended read more

Refuah Health Center is not a place I would recommend they do not call back with blood test results I wait on hold for minimum 20 minutes if I am lucky I have had appointments canceled so many times after waiting weeks to get the appointment I do not recommend refuah for so many more reasons read more

They offer a broad spectrum of care. The staff are professional. It's a really great clinic.

If I can give less stars, I would. They have the worst service. They are the most unhelpful and snobby. They pretend to be professional and caring, but after they they have done their billing they don't care a thing about you. They don't give a hoot. If I would tell them that it's an emergency and that I'm dying, I promise you they would either hang up the phone on you or they will say something like "Our next appointment is in three weeks.." They are the WORST!! read more

Went to Refuah for a horrible chronic viral chest infection and cough for help. Was prescribed a steroid pack for relief, and when I picked it up at CVS, I was amazed at how badly Refuah (NOT CVS) SCREWED UP. STAY AWAY FROM REFUAH. Pharmacist at CVS said REFUAH CONSTANTLY MAKES MISTAKES WITH MEDICATIONS!!!! read more

I went there for my covid shot. I will say that for some reason they had a good supply and responded to my enrollment quickly. I was contacted within the week that I was authorized and made an appointment. Parking and location is good but organization is not great. I was not asked the usual covid questions and was sent to the elevator, On the 5th floor is a large staging area and nobody direction anybody. The staff was friendly but seemed short staffed. After the vaccine you are asked to remain for 15 minutes to watch for a reaction. This is a good idea but honestly there is nobody watching you in case you have a problem. Seems like a place with a lot of potential read more

Terrific place if you like never being called back, waiting over a month for prescription and long wait times anytime you call any department. Complete disregard for patients needs. read more

not even 1 good thing I have to say about this place starting from the worst service. with whomever I am talking about thins place they have real shitty doctors. and mean doctors. I dont think its worth to have a place just using us to make money out of us and nothing for the patient. I used them since I was little and seeing the difference between any other doctors office. I don't think its worth to even step into that stupid place. read more

Waiting for 10 minutes just to check in for an appointment. When you call it takes a while to get to speak to a person... I had an appointment with one doctor at 9:45 .when I arrived they let me know that the doctor is not coming in. Now I'm waiting for over a half an hour to see another doctor. Let's see how much longer it will take. No one to complain or to talk to. They don't care about there patients. All they care is about there pocket. I have insurance that covers almost everything but I still get bills. read more

Refuah Health Center - Medical Centers Near Me - Spring Valley, New York

WORST PLACE EVER! The staff does not know what they're doing, I have no insurance, they made me pay prior to my appointment which I have no problem with. But once I went in the nurse and the Dr. Didn't even care why I was there, and dismissed me saying to come back in a year. If I could leave no stars I would. (They will treat you like Shi*** if you are not from there religion, they are racist and not professional.) I don't recommend this place. And it is not a covid_19 safe place either. Please don't waste your time or your money going to a place like this. ¡PEOR LUGAR! El personal no sabe lo que están haciendo, no tengo seguro, me hicieron pagar antes de mi cita, con lo que no tengo ningún problema. Pero una vez fui a la enfermera y al Dr. Ni siquiera le importaba por qué estaba allí, y me despidió diciendo que regresara en un año. Si no pudiera dejar estrellas, lo haría. (Te tratarán como mierd*** si no eres de esa religión, son racistas y no profesionales). No recomiendo este lugar. Y tampoco es un lugar seguro de covid_19. Por favor, no pierda su tiempo ni su dinero yendo a un lugar como este. read more

Refuah's mission claims that they want to help patients get the care that they need. However, they won't let you schedule an appointment with a specialist without changing your primary care physician to them. The supervisor hung up on me. It's very discouraging. read more

I went to see Dr rosita Benjamin to fill out paperwork for a new job After waiting for it over a week and numerous phone calls her nurse let me know that she lost the paper work read more

Here at the twin site for the COVID vaccine. My appointment is 9:05. I came at 9:00a and no vaccinators are here. In fact the only person here is a security guard who told you to take your temp and go upstairs to wait. Now almost 9:30A and still no one here. NOT ORGANIZED read more

Refuah Health Center - Medical Centers Near Me - Spring Valley, New York

I came for vaccine with my relative who doesn't speak English very well. I overheard one of the men working there complaining that "in America, people should speak the American language." Something like this. Sorry dear but unless you're speaking Algonquin or something, you're not speaking the original language of this land. Disgusting customer service. There was 1 girl who was very sweet but I went back yesterday and found out that she was no longer working at reception. Why are these people working in health care if they can't even offer human decency? Honestly embarrassing establishment. Seems like they cater to a specific nationality and religious group..... Would give 0 stars if it were possible read more

Since this place seems to be run by Orthodox Jews, you better not get sick on a Friday, Saturday or a Jewish holiday (and there's quite a few). No joke. I called in at noon on a Saturday about a positive Covid home test. The voice mail message said that someone was available until 12:30 but after navigating an infuriating voice mail menu I was eventually forwarded to an answering service. If you like to explain your medical condition to an answering service operator, this place is for you. Then I was called back by a Doctor who told me I could pick up Paxlovid at the Acute Care Desk at Refuah. I'll spare you the excruciating details but of course they weren't able to supply it. Anyway, be prepared to be treated as if you're from another planet. There is an odd vibe in this place. And keep in mind the local Jewish community that they serve (largest in the USA) has one of the lowest Vaccination rates in New York State. And now a polio outbreak. Not sure how they get away with it. I do have a great Doctor here but even so, it's not worth the price of admission. This last situation did it for me. I suggest finding a place that really cares about you, whatever your religious persuasion or lack thereof. Add to that, the staff is in desperate need of training. My advice? Find a place that cares about you now while you're feeling well. Don't say I didn't warn ya'. Dado que este lugar parece estar dirigido por judíos ortodoxos, es mejor que no te enfermes un viernes, un sábado o un día festivo judío (y hay bastantes). No es broma. Llamé al mediodía de un sábado por una prueba casera de Covid positiva. El mensaje de correo de voz decía que alguien estaba disponible hasta las 12:30, pero después de navegar por un exasperante menú de correo de voz, finalmente me enviaron a un servicio de contestador. Si le gusta explicar su condición médica a un operador de servicio de contestador, este lugar es para usted. Luego me llamó un médico que me dijo que podía recoger a Paxlovid en el mostrador de atención aguda en Refuah. Te ahorraré los detalles insoportables pero, por supuesto, no pudieron proporcionarlo. De todos modos, prepárate para que te traten como si fueras de otro planeta. Hay un ambiente extraño en este lugar. Y tenga en cuenta que la comunidad judía local a la que sirven (la más grande de los EE. UU.) tiene una de las tasas de vacunación más bajas del estado de Nueva York. Y ahora un brote de polio. No estoy seguro de cómo se salen con la suya. Tengo un gran médico aquí, pero aun así, no vale la pena el precio de la entrada. Esta última situación lo hizo por mí. Sugiero encontrar un lugar que realmente se preocupe por ti, sea cual sea tu creencia religiosa o la falta de ella. Agregue a eso, el personal necesita desesperadamente capacitación. ¿Mi consejo? Encuentre un lugar que se preocupe por usted ahora mientras se siente bien. No digas que no te lo advertí. read more

Always meeting my needs in a caring way very good hours for me and always able to get a appointment.

If negative stars were a thing, I would totally give it. Got blood work done and the doctor never called me even though he said he was supposed to. Then I was told I was gonna be sent them and never was. Turns out its been a month and the doctor left it so I couldn't see it. Ive taken several rapid covid tests and they dont post them for days. read more

I was going to apply for a job opening they had recently posted, but after reading reviews from a few former employees and checking their employee list on LinkedIn, I decided against it. It seems this company does not embrace diversity in its hiring practices. No matter how great the healthcare services may be at this facility, a company that does not embrace diversity is not one that I want to be a part of, especially in this current political climate. read more

To get someone on the Phone is just a disaster to get help, waiting on hold for the longest time, after 6 minutes waiting this time, a message comes up to leave a message and will call you back, how about the message should come up right away, so we don't need to sit on the line for 6 minutes.......... read more

Fantastic health center. Great, professional doctors and nurses. They have only top doctors. Wonderful staff, excellent service. They always have someone on call for any medical emergency. They have wonderful receptionists, great staff. Fantastic medical center for any medical problems. I'm using refuah since they opened. read more

i went to get my first covid vaccine today and got turned away for having food allergies completely unrelated to the vaccine despite cdc recommendations for people with unrelated allergies to get the vaccine. they also packed far too many people into the basement waiting area, not very socially distant. looking forward to getting my vaccine literally anywhere else read more

The reason I use them is because of ease in making appointments with doctors. ( the dental departments is full and as of end of 2015 you can only get appointment there if you are part of the medical practice) There are some excellent doctors and easy and professional to make an appointment. read more

Refuah is a great fit for my family. When one of my children is sick, I can call and make an appointment the same day. Their call center is actually open all night, so I can schedule appointments in the early AM when the baby is up with an ear ache. Accessible care is so important when you have a growing family, and it's comforting to know that our doctors are there when we need them most. read more