Dr Ragan was kind and thorough. She and her staff made me fell like I was her priority while I was…read morethere. She explained the different tests.told me the results and what they meant. Finally she offered some solutions for easing some of my symptoms. I will go back to her.

Dr Ragan got me in on short notice, was quick and even though I moved out of the area she has been…read morehelpful to me.

So far, not so great. The exam experience was fine, but I'm not getting any updates from them about…read morewhen my glasses are supposed to arrive. I think we're into 15 days now and I called after not getting a single update from them, and they said the glasses would be there in the next 48 hours. Those 48 hours have passed and I still haven't heard back from them. I'll be happy to update this review if they follow up and make the experience better.

I'm a senior and expect this optometrist to do a thorough eye exam for acuity and eye disease. I…read morewas Dead Wrong ! Ladies in the office preformed certain vision test but when it came time for the Optometrist exam my eyes he just used the chart on the wall... he didn't even use his ophthalmoscope to look into my eyes and visualize the back of my eyes or it fundus. Professional Eye Care Associates is far from Professional. Won't recommend them and will never return... our vision is too valuable for this type of treatment !!

Driving through town on vacation. Had eye irritation and was able to get in first thing in the…read moremorning. Staff were super friendly and helpful. Minimal wait time in the waiting area and exam room. Dr Smith gave a thorough exam, answered my questions and made sure I had treatment for the rest of our trip. Would make this my regular clinic if they were closer!

Absolutely ridiculous…read more.... Dr. Whittington prescribed -2.75 power contact lenses for me to try. I asked for a sample box from their Optical Boutique and showed them the paperwork from the Dr. I was told I had to buy a full box before I could get a sample. I was willing to take one contact lens....one. Once again I was told I had to buy a box for either myself or someone else, but had to purchase a box before they would give me a sample. Absolutely ridiculous. By the way, they quoted my mom over $600 for a nice pair of glasses. I got the same pair for over $200 less online. I am willing to pay for service, but over $200?? Absolutely ridiculous.

Very, very nice informative doctor. Dr. Lee took his time to explain every concern I had…read moreconcerning my eye health. I was very pleased and would continue to use him for my eyecare needs.

I called the Optical department at Sam's Club to see if they did eye exams, and they referred me to…read moreDr. Robert Lee whose office is just outside their entrance. I had called 3 other optometrists in the Jackson area today, and 2 of them were more expensive, and 1 did not call me back speedily. Dr. Lee returned my call immediately and had the best rate so I decided to give him a shot. I think this was possibly among my favorite visits to a health care practicioner of any kind! He really heard my concerns and preferences about my glasses prescription (most optometrists end up with a prescription that is too strong for me and gives me a headache) and took so much time to explain and answer random questions. Maybe people in the south are just friendlier! I am told they are, as I live in California. In any case, I am referring my best friend who lives locally in Jackson and went on Yelp especially to start a new page for his business - as Yelp does not seem to be heavily used in Jackson, MS so far as I have noticed thus far in a week of living here for work. Dr. Lee is TOP NOTCH. :)

Only go here if you have about 2 or 3 hours to spare waiting in the waiting room. Brought my dad…read morehere who has hip pain. Sitting for that long was unbearable. Go somewhere else.

From the owner: Our goal at Eye Group is to provide the eye care you need--with a blend of compassionate care,…read moreexperienced ophthalmologists, and cutting-edge technology--so that you can get back to living the life you want to live. Our eye doctors in Madison care about you. And we'll help you discover a whole new way to look at life.

They don't answer the phone during business hours, nor do they call back no matter how many…read morevoicemails you leave.

Hello All, I am writing this review to forewarn you about…read morethe scam (ageism) that is being ran at LensCrafters at 1000 Highland Colony Pkwy #9007 Ridgeland, MS 39157. My mother purchased two pair of glasses for $455.83 from LensCrafters on 10/03/23. She decided not to pick up the glasses and requested a refund, shortly after purchasing said glasses. She told me that some paperwork was supposedly emailed to me regarding her refund on 10/19/23. Of course, after checking my email for two weeks straight, there was no email or info regarding her refund sent to me. Now, the plot thickens yesterday 11/07/23, when she was trying to call LensCrafters online services to seek info about her refund. Finally, I asked her to let me see what was going on with this refund that she had been trying to obtain for over a month. I was able to reach a LensCrafters online representative who told me that they do not handle any in-store purchases, only online purchases. I decided than that someone had been giving her the run-a-round. So, I immediately drove to the store and was greed by Cameron F. Partee, Urgent Care Team Lead. I presented Cameron with the problem and told him that my mother has been trying to get a refund on some glasses that she purchased but never picked up. I gave him the receipt and his reply was that she was never charged for the glasses. I told him that there's the authorization # and that by Charge the balance due is $0.00, all of which lets me know that she was charged. Then this so- called Team Lead told me that she had already been issued a refund. So, I asked him to please provide me with a copy of the refund receipt. He printed out the original purchase receipt. I informed him that this was not a refund receipt. A refund receipt always has a minus sign in front of the amount to indicate that the charge is being refunded. I took time to call my mother's bank to verify that she was indeed charged, and no refund had been applied to her account. He then decided to call another LensCrafters representative in Accountant to assist him. She told him that a check had be mailed out to my mother in the amount of $455.83 on 10/09/23. She advised him to call someone else to obtain the tracking number and delivery date. So, my sister asked him to tell her since the check has not been delivered yet, to simply cancel the check and apply the refund back to her debit card, the original form of payment. According to them, they could not do that. This is when it became clear that they were not planning to refund her money, and I grew very upset that they had been giving her the run-a-round and causing her undo stress. An elderly woman on a fixed income being taken advantage of by a group of money hungry people. How many elderly people have they done this too? A company prolonging people refunds; hoping that they will forget; and keeping their money. The so-called Team Lead, Cameron finally called to ascertain the tracking info for the check. To no surprise the check had not even been mailed yet. Here it is a month later and this Team Lead refused to simply refund her money back to her debit card. Furthermore, when I asked him to speak to his manager and provide me with the phone number to LensCrafters' Corporate office, he nonchalantly said my manager is on leave of absence, and I do not know the corporate office number. I left knowing that this will have to be handled through legal means. I immediately contacted my attorney and will meet with him on Friday. But what I would like to know is how many people out there have they done this too? We must fight for our elderly people. If you have experienced anything like this, please call me @ 601-212-2194. I think it will take a clash action lawsuit to truly rectify this situation. Thank You! Kimberly Ferdinand