i went here looking for someone who would listen to me and give me the haircut i wanted..everytime. i went to Michele, the first time she cut my hair I explained what I wanted and she explained what could be done. I have very short hair with colics galore, I always walked out of the salons with what I would call a bubble on my head, no one could make my hair just flow. She cut my hair and it looked great! she told me she would write down everything we did so she could do it every time. 6^ weeks later I went back, she cut my haiir and when I asked her about thinning ot the back so I wouldn't have the bubble in back she said we will do that every other appt. I was like ok she knows best, Went home and within 2 weeks I wasn't happy with my hair growing back, the bubble was back. At my next appt she did a good job but I had to remind her to thin out the back, and I also had to point out a spot on my hair where it was sticking out and needed to be trimmed. Scheduled my next appt and it was horrible, she was running behind which was no big deal, but she took the person before me and sat her at the sink for a wash and then left for 20 minutes, I timed her, she then came back up front, on her phone and went to wash the other girls hair. When she was almost done she had someone else wash my hair and then she brought me over to have it cut, now we are a 1/2 hour past my appt. At this point I am not even upset that she is running behind. She starts cutting my hair and I can tell this is going to be a bad haircut, she is trying to get back on schedule rushing through my hair. When she was done, I had to tell her again to cut some of my hair that I could see was uneven and also to fix a piece that was sticking out. Now I am getting mad because i feel she is trying to make up time on my hair, I paid the bill and made another appt. I am not keeping that appt. When I got home the bubble was on the back of my head. My sides are uneven, which I can do nothing about, and my daughter who was with me had to even out the back of my hair, she told me there were parts of my hair she didn't even touch. I am very unhappy with this cut and will never go back. read more