My wife and I needed to get our master bedroom and master bathroom remodeled. We wanted new tile…read morein the bathroom, new carpet in the bedroom, and both rooms painted. Because I feared getting paint on the carpet, I decided to do the tile first, followed by the painting, followed by the carpet. My concern was that the new carpet might end up with paint on it if we painted after the new carpet was installed. KDL Painting did a fantastic job and I now have no concerns that they would have messed up the carpet. In fact, they were the heroes of my renovation and still overcame the setbacks caused by the carpet installation crew.
My wife attempted to get a quote from three different companies on Angie's List. One company that advertised no job was too small never even responded after the initial conversation despite two attempts of ours to follow-up. KDL Painting provided a quote, and so did a third company although it took the third company several days longer than they were supposed to. Despite the third company's quote being a little less than KDL Painting's quote, the third company's quote had very little detail. It didn't mention how many coats of paint they would do. It didn't mention if they would paint the trim. It didn't mention which of us provided any materials. I didn't feel confident that they and I were on the same page because there were so many unresolved questions in my mind. Couple that with how long it took to even get that quote combined with KDL Painting's quote that answered nearly all my questions and made me confident that we were on the same page, and the decision to go with KDL Painting was easy.
Ask any painter and they all tell you the same thing; the preparation is the key. They all claim to do good prep. But they just don't. Kevin at KDL Painting told me they would sand the walls? Never heard of a painter doing that. Of course they would caulk everything. Sure they would! I knew this was going to go well though within about the first ten minutes when I spotted Kevin removing a light switch wallplate I had forgotten to remove in a closet. He had no idea I was watching but proceeded to prepare the way I would want my house to be prepared. After he removed the wallplate, he did something astonishing. He used a tool to scrape off that little ridge of paint around the edge of where the wallplate had been. You know, that ridge of paint left by the previous painter that was too lazy to remove the wallplate.
Imagine my surprise when I checked in later to discover them actually sanding the walls. No kidding! They even have a tool for it.
The previous paint job was sloppy making their job even more difficult due to the change in paint color. But they found a way to make the walls look great despite having to cover a completely contrasting paint that sometimes lived in places they weren't even supposed to paint. They caulked, they sanded, they painted. And when they were done, that part of my house looked like a new house! They made it look easy, but I know better.
Our master bedroom has a speaker mounted in the wall that had yellowed over time. The rest of the room looked so good, I hated to leave it that way. Kevin was more than happy to paint it for me. To prevent brush marks on the plastic speaker bezel, Kevin was going to spray paint it. While we discussed my concern over spray paint landing on the speaker cone, one of his crew took the speaker and removed the plastic bezel from the physical speaker to prevent any concern I had, and then took the bezel outside to paint. This is fantastic because it shows that not only does Kevin have high standards and a desire to please his customer, so does his crew.
KDL Painting saved the day in two other ways as well. First, the tile job installers wouldn't paint the new quarter round they installed and they didn't bother to let me know that in advance. Fortunately, KDL took care of that for me. And the carpet installation crew? Even after pointing out multiple times that the walls had just been painted and to please be careful, they managed to scuff paint off multiple places and chip some moulding. Contractors hate having to come back to the job site after they feel like they have finished. KDL Painting was extremely accommodating about that when they came back for a couple things I wanted and took care of the carpet installation damages for me too!
In just a couple weeks, KDL Painting proved to me that I can trust them. They completed the job within the timeframe they said they would. That's something that neither the tile or carpet crew managed to do. They didn't damage any of the tile or carpet work. I can't tell you how good it feels to find a contractor you know you can trust. KDL Painting was a real asset during our renovation and really felt like more of a partner than a contractor. This all brings me to the most important question, would I hire them again? You can count on it.
