I needed to have my home deep cleaned when my mom was in the hospital. Although this was expensive…read morefor me, the ladies did an excellent job! There were 3 ladies all working hard and the house shined when they were done! They were friendly and hard working and all of them were amazing! I highly recommend this business!!

I contacted this business to clean my rugs & had the weirdest experience. First, they seem to do…read moreeverything through text, which did not come across professional. They kept asking questions about approximate size, wanting pictures and then would not get back to me for days. The initial contact & response began in mid-July and yet after all the back & forth, they didn't finalize & pick up my rugs till mid august. A month to get rug service completed just seems extensive. Who has time for that? When they said they sent quotes & disclaimers paperwork - I didn't get anything via email to sign. It was a constant back and forth for a month via text! When they finally arranged to pick up, they were not on time - I kept getting new texts about the tech coming later and later. They finally showed up - hours later than initially agreed. Bit I was shocked they don't measure anything first. The guy just rolled up the rugs and took them. I had to text a pic of my signed disclaimer and quote. Then a day later, they say my measurements were wrong and said they found organic matter so now must NOW change the quote and charge twice as much! So It was then that I said no, that's not good business. I said this "Why didn't you all measure when you picked up? Why all the back and forth texts? What scale are you using to calculate your pricing? What I also wonder is why you could not come to my home, measure the rugs, pick up and provide me a solid quote - all in the same day - without all this back and forth and me needing to guess lengths. This has been so time consuming just to get rugs cleaned. It shouldn't be this convoluted!" I asked them in text to cancel and bring me my rugs back. Suddenly, they were ok about doing it at the original quoted price and said it's common for customers to provide inaccurate measurements & proceeded to clean them even though I said bring them back. It was like they didn't want to take ownership for all this, claiming it was MY mistake. They were the ones who initially asked me to guess the size so they could give me a quote - not willing to come measure BEFORE picking up and agreeing to do the job!! When they wanted to arrange a time to bring them back I said go ahead and leave them on my porch. It was again a lot of texts. They took nearly a week to do that - saying it was raining and they were trying to meet us at the door. They said they'd be here at a certain time and it was hours later when they finally showed up. It was all chaotic with the texting - seemed like they didn't know what they were doing. When I finally got them back it was a series of harassing texts. To which I said I do not agree with the final billing and yet still see no adjustments made. I do not believe there is value in the poor service and informed them of this. The result of my carpets did not match the cost I was charged. The carpets themselves had a weird residue on them and smelled weird too! I have asked for further resolution on this via email and text - and yet have not received any fair adjustment to our bill. I emailed and got something gaslighting over what was happening. I believe compensation for a service should match what was provided. To be fair, i said I am willing to pay for 50% of the charges because that's about what I received in service. In most cases - in any company I've used and ran would rather cancel the bill entirely & be more concerned about retaining a customer and their business and not be this harassing! Just has been unacceptable and unprofessional all the way around. After this, I am also reporting the company experience to the BBB and will be writing other customer reviews which match the level of service provided to me. Highly disappointed at this point! I read reviews before using a company & saw no other issues from anyone else which is why I used them. After our experience.... I'd say buyer beware! UPDATE: In response to this business's reply - it's again a method of gaslighting to claim it was OUR fault for your poor customer service. When your business is all about cleaning - why would you have any issues with cleaning? Our rugs were not "impregnated" with urine. We have two potty trained dogs but that doesn't mean they used the rugs as a bathroom, as you made it sound. If a pet has an accident while in training mode - that's different! Honestly - Maybe when your company takes ownership of your business process and quality, your poor customer service and shortcomings on your cleaning methods used...you will receive better reviews. As for my family - we will never recommend your business and already filed our complaints with the BBB.

Rainbow came to my house for a carpet stretching and cleaning job. This company shines, I called…read moreseveral companies to compare bids, they were the only company that conducted a free inspection and took the time to understand my project in detail. I have several floor transitions, they were very careful to protect the wood sections and used corner protectors everywhere, I am very happy with their service and price, they are very professional, my carpets now look like new again.

I hired someone to paint certain rooms in our new home. They painted everything but what they…read moreshould have. What a complete disaster! I found Signature Painting and talked to Cassie and she got me scheduled within 2 days to have everything painted as should be. WITHOUT A DISASTER! Norm and Maria were Awesome! Did a fantastic job and great people that worked together professionally adding a little fun which helped my stress level. Cassie even made an extra trip out to see the beautiful difference from the disaster. I'm so grateful for them and wish I would've found them in the beginning. I will be using them again for sure!!!

I hired someone to paint certain rooms in our new home. They painted everything but what they…read moreshould have. What a complete disaster! I found Signature Painting and talked to Cassie and she got me scheduled within 2 days to have everything painted as should be. WITHOUT A DISASTER! Norm and Maria were Awesome! Did a fantastic job and great people that worked together professionally adding a little fun which helped my stress level. Cassie even made an extra trip out to see the beautiful difference from the disaster. I'm so grateful for them and wish I would've found them in the beginning. I will be using them again for sure!!!

We recently moved to Caldwell and needed some unwanted furniture and appliances taken away before…read morewe moved in. Carl and his team from Bravo 4 did a great job for you. It's always refreshing to to see a businesses that goes above and beyond, especially when they're veteran-owned and operated. Their attention to detail and extra efforts, like fixing the squeaky door, really stand out. It certainly made settling into our new home much easier. Thank you Bravo 4.

Needed some old furniture hauled away that wasn't gonna fit in my car. They came right on time and…read morewere very friendly and professional! Will definitely use their services again if I ever need to.

From the initial response to our appliance flooding event, drying out, evaluating, documenting and…read morerestoration Jim and his crew have been awesome. Jim's knowledge of documenting insurance claims ensured the company had the precise detail needed to process the claim with minimal involvement from us. We were kept informed and treated with consideration and respect with every step. The workmanship was detailed and high quality. Jim came highly recommended by local realtors who had direct experience with his services over many years. Thank you Jim and crew!

These guys are a ripoff. Over priced. Damaged furniture and corners of rooms. Dragged there hoses…read moreall over without corner protection. Arrived about an hour late. Surly owner.

Shawn was on time and knowledgeable. he listened to my concerns, explained what he was looking for…read moreand gave me piece of mind. thanks for great service

Maybe they know what they're doing with other disaster restoration services, but these guys are…read moreclueless when it comes to mold remediation. We are in the process of buying a home and during our inspection found mold in the attic and crawlspace. The seller did not want to use the mold remediation company we suggested and decided to go with Complete Restoration Services as a cheaper option. CRS came out, did their thing, and claimed the job was done. We had our reinspection and there was still mold everywhere in the attic and crawlspace. We took 5 samples and paid for them to be tested. All 5 came back with extremely high levels of mold only days after the remediation. CRS came back out, did their thing, and told us that now the job was done. Our inspector went back out and there was still mold everywhere. The seller was done with CRS and wanted to have a different company come out to finish the job, but CRS is demanding payment so now they are coming out a THIRD time. We'll see if they actually remediate the mold, but I'm not confident. At this point CRS has single-handedly pushed our closing date back by several weeks. Papers are signed, all other contingencies satisfied, but CRS is simply not capable of remediating mold. They are charging the seller $4,472. Red Truck Disaster Response (a capable and reputable mold remediation contractor) quoted $5,675. The $1,200 saved is not worth it when it comes to your health, skip CRS and go straight to Red Truck.

When calling 4Alarm at the beginning of the initial crisis, you will feel safe, taken care of, and…read moregrateful you called. If the job is not "rich" enough to keep his interest, however, you will be left feeling like the dog left tied to a sign at a rest stop. Alone, betrayed, abandoned, angry and confused. I heard a quote somewhere, "The problem with most women is that they get excited over nothing and then they marry him." Don't marry 4 Alarm unless you have enough money to keep his attention.

As always 4Alarm did a great job. Even came back to touch up some spots that wicked up some odd…read moresubstance during the drying process. If you're looking for or in desperate need of high quality carpet cleaning, I highly recommend 4Alarm!!!

These guys are great and 100% honest. They helped with my mold problem. The owner Tylor developed a…read moremold removal chemical that is amazing. It is a one-step application and has an odor neutralizer. In one visit they fixed the problem. No more mold. I highly recommend them. https://moldremovalproduct.com

Many thanks to Tyler and his crew for the superb job they did removing the mold and debris from…read moreunderneath our house. Fast and efficient. Did what they said they were going to do and left us with a clean workspace and a 3 year warranty. Exceeded our expectations. Would definitely recommend to family and friends.