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Sylvania, OH

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Redwood Sylvania

4.5 (4 reviews)
Closed • 10:00 am - 4:00 pm

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1 month ago

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11 months ago

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1 year ago

Very timely repair. Literally the next day. The only concern is there was no notification the repair was completed until I checked

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2 years ago

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Ask the Community - Redwood Sylvania

Carr Apartments - Cockroaches

Carr Apartments

(3 reviews)

They really take care of you here. Anytime I've had an issue whether it's an appliance or neighbor…read morethey take care of it quickly. Walls are thicker than other apartments I've lived in.

My husband and I lived here for nearly 3 years. Around our second year of being there the building…read morehad a roach problem due to another tenant. The first one we found was Thanksgiving 2024. The manager Lauren Brown didn't think it was necessary to spray, despite me telling her I have a friend who works in pest control for a living. All they did was inspect and put a paper trap under our kitchen sink and followed up a month later. I told her I wanted our apartment sprayed because in this area when you find a roach where there's one, there's more and I don't want the problem to have time to fester and it did. That following summer in July it became a full blown problem. She told me that Rose Pest control would "probably prorate the cost for you since they were just out treating other apartments". She confirmed that another person brought them in, they were evicted and that surrounding apartments had to be treated. She tried to tell me it was in our lease that we were responsible for the cost. What she didn't count on was us knowing our rights and what was in our signed lease agreement. This started a negative relationship between the two of us as she kept having them do the bare minimum while we were eating out of plastic bins and killing roaches everyday. They were coming up our drains and from the tubes behind our fridge. They were IN our fridge. It was confirmed by multiple different pest specialists that we are not the problem and "this is the cleanest home they've ever seen". Lauren was aware of the fact that I have asthma and that it is a serious health concern for me and didn't care. We had to put our rent into escrow and call the health department for them to spray NEARLY A YEAR AFTER FINDING THE FIRST ONE. January of 2026 we came home to a letter from the office on our door saying that we were not allowed to renew our lease for March. They gave us 37 days to leave. This seemed very calculated to me. The time we were there we paid over 40,000 dollars in rent loyally and consistently. We even referred a friend to live there for a time (pre roach infestation). It just goes to show you can do all the right things and they DO. NOT. CARE. They will take your hard earned money and not fulfill their legal duties as landlords. I see they like to give generic responses back to negative reviews. Upper management knew everything. Lauren, Brad, Pam. They don't care. I would never in good conscience recommend anyone to live here. Take your money somewhere else.

Derby Village Townhomes

Derby Village Townhomes

(2 reviews)

Moved in March 19th. Today is March 29th. The toilet in the master bath is still sitting unusable…read morein the middle of the bathroom. The smell of sewer has rendered the master bath and master bedroom unusable for the first ten days of living here. When we complained they escalated us to the regional manager who called to yell at me because I wanted a licensed plumber to come out and fix it. He then followed up by telling me that my husband was not allowed to be present when the plumber arrived and proceeded to tell me that my husband "verbally assaulted" the last plumber and threw him out of the apartment. I contacted that company and they told me nothing of the sort happened and that the guy who came out wasn't comfortable fixing the issue because he was NOT a licensed plumber and felt a license plumber should do the job. The regional manager hung up on me on Friday after telling me that moving into an apartment that had not been cleaned (filthy) and having only half of the apartment functioning was on me? He offered to knock $100 off the rent for the lack of cleaning (food crumbs were still in all of the drawers and cabinets and the floor turned my baby's feet black). He refused any sort of assistance on the fact that I have spent the first week and a half here without being able to use the master bathroom or bedroom. My husband and I are sleeping on the couch because of their unwillingness to fix the toilet properly. They have a very nice property manager who apparently doesn't have much choice in what he is allowed to do. Also have a super nice maintenance guy who is in over his head and their Regional Manager would rather scream "I'll let you out of your lease" than say "I'm sorry all of this is going on. We will make it right by you" Update as of today: Plumber came out today to fix the toilet. I wrote this same review on Facebook and they had it removed. Still no screens in the windows. Still no fixed sink faucet. The neighbors are great so far and I like the ducks... that's about it. I will update the Derby Village Saga as it occurs.

Derby Village Townhomes is a great place to live! With maintenance and management always onsite,…read morefast response with questions and concerns, and the quiet community, I wouldnt choose another place to call my home. I love having an attached garage with no extra cost, and I love how comfortable I feel in my home! Call Derby Village Townhomes today or go to derbyvillageapts.com

King's Pointe Senior Apartments

King's Pointe Senior Apartments

(1 review)

In regards to Clover Group King's Pointe Senior Apartments in Sylvania, Ohio, the shoddy…read moreconstruction is quite apparent, as is the poor quality of materials used. There are uneven walls throughout the entire complex and uneven creaking floors on the second and third levels. The doors and their frames have been improperly installed, being out of square with the walls. There is an unbelievable number of building blemishes and defects. Several units have shower stalls that do not drain properly, resulting in standing water in the shower stalls. The large center courtyard lawn is abundantly full of stones, construction debris, and weeds. Several areas of the center courtyard are below sewer grade resulting in standing water after rainfalls and after having been watered with hose sprinklers (there is no in-ground sprinkling system) creating breeding grounds for mosquitoes. The corporate Clover Group Management does not answer telephone calls; instead, their automatic answering system instructs callers to leave the caller's name and telephone number. Management is unresponsive more often than not. The property manager at King's Pointe Senior Apartments has posted an unsigned 8 1/2" x 11" poster on regular bond paper with the Clover insignia stating "All Community Posting must be approved by Management." The property manager is frequently out of the office and telephone calls to her go into voicemail. She does not always follow through on matters brought to her attention and has failed to get back to residents on other matters. Professional demeanor seems lacking in the King's Pointe Senior Apartments 25 year-old property manager. The property manager has also initiated a "residents activity fund" with proceeds from a residents bake sale. There has been no residents meeting to discuss the so-called activity fund; and, there has been no statement issued as to precisely on what the activity fund is to be spent. When the property manager was asked if she is bonded, she stated did not know the meaning of the word bonded. There appears to be no accountability for the residents activity fund; there are no ledgers, no revenue records, no expenditure records, and no balance sheets

From the owner: Nestled in a quiet community setting with all of your shopping and dining needs nearby, King's…read morePointe Senior Apartments is a perfect place to call home!

Redwood Sylvania - apartments - Updated October 2026

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