this is now part of the abstract hair company so you recieve the same great service.. quite…read moreexpensive but you get such a good professional service you dont mind paying the extra.. all staff are very well trained and continue to train on the latest beauty products

Called in here for lunch today. We were really looking forward to a fab sandwich and a cup cake as…read morewe had read the reviews about them. On entering we were a little disappointed with the decor but we took a seat anyway. There was one lady sitting on the sofa and two men having a drink at one of he window tables. We waited for just over ten minutes, frequently wandering towards the till / service area but not one member of staff was seen. Eventually we decided that enough was enough and left disappointed. We certainly don't have a problem waiting for food but the fact that we hadn't even been acknowledged was extremely poor service. What a shame that two local people wanting to support a local business were let down so badly.

Unfortunately, my experience at Beau Tea Rooms was not a good one. I bought a package from Groupon…read morefor myself and my sister as a birthday treat. This included a full body massage, facial, pedicure and eye brow reshape. We were both very excited and looking forward to the day so decided to get there 45 minutes early and have some lunch. When we approached the door there was a sign on it saying that there were no sandwiches or wraps available and the coffee machine was not working so decided to go elsewhere. If I had known then what was a shambles I was letting myself in for I would never have gone back for my appointment. When we arrived, the waiting room / coffee area was a total mess so was glad I had dined elsewhere. There was mess everywhere and the decor was extremely worn and grubby looking. We were both led to our treatment rooms by two very young girls. I was asked to complete a form covering off the usual questions. At this point I asked her to just focus on my back, neck and shoulder area as I am having physio on my lower back. She confirmed this was ok and told me to get undressed and lie on my back on the bed. I presumed that she would be doing the facial first at this point. She then started the treatment which consisted of a gentle rubbing of my chest, arms and hands with oil. Then she started on my face I had my eyes closed but I think she basically just put a face pack on me and left it to dry?? She placed dry cotton wool pads over my eyes which made me itch and I am pretty sure at this point that she was using her mobile phone as it was on her table when I walked in. During this 'relaxing' time there was very loud noises coming from outside the room so could not really take in the ambiance of the situation. It certainly was not like any facials I have had in the past. After this she waxed my eye brows I was quite happy with the results of this and give her credit were credit is due. Unfortunately, my sisters eye brow reshape was a complete disaster and she has had to cover up a massive bald patch with eye brow pencil until it grows back. Apparently the young girl applied one strip of wax and did no further waxing or tweezing so both brows are quite different from each other. After this, I was fully expecting her to ask me to turn on to my stomach so that she could complete the full body massage (albeit a back, shoulder and neck massage as requested) but she turned the lights up, told me to get dressed and swiftly left the room! What a huge disappointment. At this point, after experiencing the chest tickle and face pack facial I was pretty fed up and just wanted to complete the package. I was led into a corner of a room, told to sit on some dodgy rocking chair and pick a colour that I wanted for my pedicure. This again was a disappointment and was no more than a toe polish and a very bad one at that as it was applied very thickly. After the treatments, both myself and my sister could not get out there quick enough! I was asked as I was leaving whether everything was ok and am ashamed to admit that I said it was fine but I do not like confrontations and certainly wasn't going to stand there and say it was not- it was supposed to be a relaxing treat. Three hours after the treatment, my toe polish was still not touch dry as it was so thick so I had to remove it as did my sister. Its been a week since I had the treatment and I am still angry at the waste of time and money spent at this establishment. I have set up a QYPE account specifically to write this review I am not being petty or vindictive as I work in customer services, but by offering these packages on Groupon I am only presuming that Beau Tea Rooms are trying to get the numbers in with the knowledge that a large proportion will never return. My advice to anyone getting a cheap package you pay for what you get and when something sounds too good to be true it normally is. I certainly would not go there again.

Had the semi-perm lashes and a full set of acrylic nails done by Gemma the owner and they look…read moreamazing and paid a fraction of what i normally do at the salons. Would highly recommend :)

absolutely terrible service today. the man is so aggressive and did my nails really bad! He did…read morethem all wonky and thick. Then when i complained he pushed the woman to the side and started shouting in my face. disgusting!!!!

No one does nails like Vietnamese women can. They're simply the best worldwide. Don't ask me why,…read morethey just are, and these ladies in the Wirral are not exception. I was here from Canada for a wedding and had my nails done by a local nail technician who'd been doing nails for 15 years. I left with Shellac nails thick, lumpy and uneven. Within an hour they were all smudging off. The next day I went to Regal and left in half the time, 5 pounds less cost and machine-perfect nails. HIghly recommend Regal nails.

The Nail Place is an excellent little shop. I was passing by on a day out and decided to pop in for…read morea brief pamper. The staff were friendly and squeezed me in for some acyclic nails, for the bargain price of £25!!. The lady who did my nails was friendly and chatting throughout, but without being boring and asking the predictable hairdresser-like questions. When my nails were finished I was very happy with the finished product and left a tip.

Went to have my nails done yesterday. I've been to a few in may time! What a lovely atmosphere…read more..... you can tell from the moment you enter the shop that you are going to be treated well. The girls are very easy to get on with, friendly and professional with years of experience between them. I won't be going anywhere else - so please don't move on girls your really great.

When I was a customer at Madison Avenue I always found Michele and her team to be professional,…read morehelpful and fun loving girls. The place was always spotlessly clean and the quality of the treatments excellent.

I got Shellac nails done here by Jessica and she did an amazing job! The salon is very reasonably…read morepriced at £15 for Shellac, and most facials and massages in the £30 range. The staff are very friendly here and great at helping me decide on colours. They also do acrylic nails, waxing, Eve Taylor and microdermabrasion facials, spray tanning, massages, hd brows, lash extensions and make up. A unique thing I don't normally see is that they also do 3D nail art and lots of interesting finishes like cracked glass, foil and ombre, so it's great for party nails or getting something unique and creative. Overall, lovely staff, great service, low price and high quality treatments.

I've been going to Clodagh for just over a year after being recommended by a friend, I can honestly…read moresay she's the best nail tech I've been to, she's polite, friendly and always makes me feel welcome and my nails always turn out AMAZING!

Once again another Fantastic job on my nails, I highly recommend them, Many Thanks Jean.read more

I found this salon walking down the high street by chance, i just came on a walk in service and was…read moresurprised to get a space. I had a pedicure and shellac hands which I was really pleased about. I would definitely recommend as the girls were really chatty and welcoming. would definitely return.