Amazing customer service. Went there and the store had a few people in there and one girl was…read morehelping us all. None of us felt neglected or anything. The sales associate gave great advance to me when I was trying to decide between a few pair of shoes. She was patient and I never felt rushed. Very personable and pleasant. One of the only place in Jackson/Ridgeland that sells Toms at a pretty reasonably price and often has sales. I will definitely be back!

I am leaving this review to warn other buyers about my experience with this merchant (Libby Story)…read more Order #: 192583 USPS Tracking #: 420800209334610597204749075384 I placed my order on October 11. On October 12 I received an email stating that my order had been shipped. However, when I checked the USPS tracking number, it showed no valid tracking information. On October 21, I contacted the merchant by email to report that the tracking was not working and that USPS showed no shipment received. I never received any reply. I want to clearly state: I never received the item. Because there was no response and no visible shipment activity, I opened a dispute with my credit card company. Only then did the merchant respond to the card issuer, claiming shipment and delivery based on tracking history. But the USPS public tracking page shows "Tracking Not Available," and the shipment record appears inconsistent -- showing pre-shipment in October but USPS movement only starting around December 19. From a customer perspective, this is unacceptable: * Marked as shipped when USPS had not received the item * Tracking not working or unavailable to the customer * No response to my support email * Confusing and conflicting tracking history * No proactive communication * Item never delivered * I had to open a credit card dispute just to get attention Based on my experience, buyers should be extremely cautious. I did not receive my order, did not receive proper customer service, and did not receive transparent or accurate shipping information. I strongly recommend staying away and purchasing from a more reliable merchant.

The perfect store for the free spirit, wildflower of a girl in our lives. I immediately thought of…read moremy niece, who coast through her days with ripped jeans, cutesy shredded tops, and hobo bags. I must say, it's a big store; I mean really huge which means the options were endless, which is a plus! I had fun pairing so many pieces together like a pair of pants or skirt with this shirt, tube top, or duster. A big bonus is the jewelry selection, it's hung up on stands, and displayed nicely! It's a vibe, as the young folks would say!

I ordered a dress for my wedding that unfortunately had a small defect on the back. They refunded…read moreme immediately. I ended up reordering and having a phone call with the sweetest girl who sent me pictures of it and I decided I would go ahead and take it and they are shipping it the same day! I very much appreciate the attention and care they gave to their inventory, as they could have much more easily just sent it without saying anything. This is unheard of customer service anymore and I will absolutely be continuing to support them because of my experience! Thank you all so much!

Love this darling boutique. It has fresh new styles. You can be sure not everyone else in town…read morewill be copying your unique style. The staff are friendly and helpful. Check it out !

We were greeted immediately upon walking in and although my family and I didn't purchase anything,…read moreit was nice to piddle around the store and look at the different vendors!

Racist workers, the girl at the counter didn't want to acknowledge me and my partner got asked to…read morecheck out instead. I was stared in disgust the whole time I was looking through the store. I tan and not white and have never felt more uncomfortable in a place!

They had an excellent sale going on! The store was well stocked very bright and upbeat. The…read moreemployees were very eager to assist. I found that the employees were very knowledgeable about the current trends. They had a great selection there and I love the fact that the bags have their own unique look versus other designers. I was able to find a handbag that I can use in my collection. Unfortunately it was not on sale like the other ones because it came from me section of the store that was labeled as retail purses meaning that it came from the Michael Kors retail store. However I was able to get it at a decent price. Overall I had a great experience in the store and I will highly recommend it to anyone who is in the area.

I went into Micheal Kors today and was very disappointed with the customer service. The lady at the…read morefront passing out coupons was the only helpful one there which is why I gave this more than one star. The young girl at the register had a terrible attitude. As we were checking out, she complained about everything she had to do. How she was "too tired", didn't feel like walking to get the manger when we requested to return something, complained about the phone ringing, etc. The manger himself was not wanting to help us either regarding out return. He told us that we "misunderstood" the other manager we had talked to on the phone weeks before (which we didn't). Overall, it just wasn't a good experience and I would have expected differently from a high-end store

Fabulous store ! They have huge selection of boots and really unique fashion pieces! Judy is very…read morehelpful!

They have lots of pretty dresses organized by size, and Madi, the employee helping me, was very…read moresweet and helpful. I did not end up buying a dress here because all dresses are pretty expensive, around $350-1,000 range. They had lovely dresses that looked fit for a princess, if only they had been rent and not purchase only. I did really love several dresses, and I'd recommend this store if you have a higher budget than what I had (I was trying not to spend over $250)

Worst customer service. Owner does not care about anything except your money. I will never rent a…read moretux from there ever ever ever again. She measured my son for tux. Pants 4" too small. Shirt neck 1.5" too small. No biggie-the correct size came in, in time for our event. Sign on there door shows store hours "closed on Tuesday". Guess what day the tux was due back...Tuesday. With zero special signage displayed on door to bring at a specific time, my son's father attempted to return on Tuesday. Once reading the store hours , he went back on Wednesday. Guess who was fined $50 for being late. Yup. And they don't care about your future business bc she required her $50 and wouldn't give it back. Soooooo this mama who LOVES to dress up in evening gowns for special fundraisers, will never buy a dress from them nor will I ever rent a tux from them again. See ya rude female owner. Go get your nails done, hun. Ya need it.

I just got my Stetson Diamond Jim Gun Club cowboy hat. Upon inspection of the hat, the leather…read moreswear band has 2 inch dent mark. It seems this hat was probably worn and the head band has a thread sticking out. Was this hat a display. FOR $350 hat it should have been immaculate. I should have just drove an hour to a hat store that sells the hat. Lesson learned.

I really like this store, my job gets me a discount at some stores. I'd much rather come here and…read moredo my business, way friendlier people and seem to have a larger selection of items. May not be the best value, but I mean they are not some multi million dollar chain so I'm more then fine with it