I had the misfortune of ordering a steak sandwich. I was asked how I would like my steak, 'medium rare' I replied. The barmaid brought out the cutlery and sauces. I was horrified, the cutlery was filthy. Dried food smeared all over it. Not a great start. After almost an hour of waiting for my delicious piece of medium rare steak in a sandwich (obviously in a decent piece of bloomer or ciabatta) I was produced with a few pieces of dried steak strips, smothered with cheese, in a two slices of cheap bread that had gone hard (probally due to microwaving the 'sandwich' to melt the cheese or leaving the cheap white bread to the elements). Apparently the 'sandwich' was to come with a dressed garnished salad. The salad (undressed) consisted of one ring of red onion, one slice of tomato and one leaf of baby gem lettuce. I could not bring myself to eat it. It was utterly horrendous. After asking for a refund as my food was untouched because of the unedibility, the 'cook' came back out with said food, slammed it down on my table and was so rude I could not believe it. She told me I would get no refund 'just because you dont like it' and stormed off. I couldnt believe it. It was like an episode from Ramseys Kitchen nightmares. If only Gordon was there. He would of thrown it at them. The owner then appeared at the bar from upstairs, hair everywhere as if she had just rolled out of bed (3:30pm). Telling me I was not getting a refund and that the dried microwaved steak slices were perfectly ok and that the bread was not in fact stale (and oh my gosh it was so stale). She came to this conclusion by poking her dirty finger on it.
I got no refund or edible food. I left hungry and £6.45 lighter. AVOID AT ALL COSTS. My advice. . . . Return the pool table and forget the food. read more