Ordered from them online. So relieved to find a replacement gasket that fits my beloved and now discontinued Fagor Duo. Shipping was prompt, they charged the actual cost of shipping, a good, honest transaction. Highly recommend. read more

I ordered something online but was very skeptical due to the ghetto-ish website and lots of reviews saying that ordering online is a scam. I'm happy to say that I got what I ordered and it came within 10 days! Very happy. I couldn't get the shipping information at first and when I called they were very friendly and helpful. Don't pay attention to the reviews saying this is a scam! read more

To us, it felt like this place was in the middle of nowhere. We had not heard of it before we visited, and I'm very glad we decided to go inside, because this is a very cool store - almost magical. The exterior is rustic, yet welcoming. The interior is bright and fresh and open. There is a nostalgic feel to everything, even though the store is stocked with modern items. The staff is friendly, and fun. There were very large selections of candy and jams and toys, all at reasonable prices. There were also a lot of other items -- like household "staples," decorations, and tools. The store is much larger than we expected, too. read more

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Kelsey Stoots scammed me and when asked about it she immediately blocked me. She sent me a very used pump with missing parts, nasty milk collectors, and her son isn't even born yet. How have YOU used this pump without breastfeeding a child? Allegedly her fiance works here, as she used their shipping information, and honesty clearly is not their policy. Beware. P.S. Girl, that $50 really isn't worth your integrity. I hope you have the life you deserve. read more

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Virginia Visitor's Center told me about this place & it wasn't too far off my path. So glad I stopped here on the way back to CLT! Red Hill General Store is 1/2 Hardware Store, 1/2 Virginia Gifts, 1/2 Country Items, 1/2 Snacks, etc (but I'm not good with math!) Huge selection of pocket knives. Lots of unique gifts -some made in VA. No restaurant -but snacks & drinks. It was a nice stop! read more

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So I wasn't able to purchase my All American Pressure canner from Red Hill because of the long backlog of orders (not their fault) but I ended up inheriting an old 921. Being in good shape yet outdated, I reached out to Red Hill for some advice and replacement parts. I reached out to Ref Hill just before the holidays (a very busy time for them) and eventually I got a great response from Erica giving me all the information I was looking for and had several good suggestions to bring my canner up to date. Unfortunately it's not common these days for busy companies to take the time to help people who haven't spent a dime with them. Living in Missouri, I'm quite away from Red Hill but if I'm ever in their area, I would live to visit their store. Thanks for your help Erica! read more

Red Hill General Store - Top of my AAC 921 - Department Stores Near Me - Hillsville, Virginia

I paid for an item through their website using a different billing and shipping address. They declined the transaction and said I had to pay by transfer, which I did. Two weeks later the charge appears on my card statement for the same amount with "Red Hill General Store" quoted. The refund has been refused and I am now being ignored after being sent long emails full of excuses. I am trying to recover the funds through my bank and am seeking legal advice to sue this business. No idea how they have these ratings when they are blatantly committing fraud against clients who share banking details with them. read more

The people here will scam you and block you when confronted. Don't shop at this store or with the people that work here. I would give negative stars if allowed. read more

I just really love this store. They have such a wide variety of useful, durable things and the prices are very reasonable in most cases. Professionally run. read more

Idiots send you the wrong thing then blame it on you. Remarkably, I had the correct item number before, during and after the order but Stephanie, whom I am sure has all of her teeth, fingers and toes, Stephanie said that I made a mistake. Well, Stephanie, I don't need any more of your "assistance" because my card issuer refunded my money for you, so you will have more time to mess up other orders and blame the customer, Stephanie. read more

A must-see place. It is an amazing general store that has everything that someone would need to for a house or farm in the late 1800's to now. read more

Amazing Store and employee, s Awesome Service. And you find things you can not find anywhere else.

I bought a new heat chamber from red hill for my keto-sun heater great quality really made a big improvement of the output. Shipped to me in two days,I will deal with them again. read more

Never used this site...for anything. Did a GOOGLE search for a 40 year old Mirro Pressure canner gasket. Their information that came up for a Mirro 22 Qt. Canner had a side note to order a different one than Amazon and Mirro said. This canner is a pre-1986 model. Ordered it on Sunday evening-it was in my mailbox Wednesday. Reasonably priced, correct and a quality part. No more using a bunch of "C" clamps to stop the leaking lid!! Thanks very much! read more

Poor Online service. They never sent the item after a week. When I emailed them in regards to the status, they stated that they needed my ID emailed to them. I have never been asked for that when purchasing an item online w/ my credit card, which is supposedly "secure." They wanted me to email it to a different email not provided on their website. When I told them I didn't feel comfortable with this process and for them to cancel the order, they didn't apologize for the changes in their process that I was not aware of because no where on their website states it. They just said, "Okay , thanks for letting me know. We will go ahead and cancel your order for you today. If you have any other questions or concerns,please let us know 1-800-251-8824 Jenny/CS Red Hill" I ended up purchasing it through a different site, which ended up processing it the same day. Seems like a small business that I would have liked to support, but I cannot recommend this company. read more

If you're near this place and GO THERE, you'll probably be okay, BUT!! We're in Arkansas, bought a lantern from them ONLINE, received it promptly, and when we set it up, we'd found out that it had a defect. We tried to contact them MULTIPLE times through their website and got NO RESPONSES BACK from them at ALL. So, it's a 'NO-CUSTOMER SERVICE' online business. VERY DISGRUNTLED....wasted our hard earned money on these scheisters. 'Take the money and run.' read more

My 16-qt pressure canner has a new life! It's been sitting on a shelf for nearly 15 years because I couldn't find a gasket to fit. Years ago, I tried one purchased locally and another that the Mirro people told me would fit but they both leaked and made it impossible to reach pressure. This website recommended a different gasket entirely noting that the earlier canners of the same model number took a different gasket. It arrived quicker than anticipated and fits perfectly. I was actually considering tossing my canner if this search hadn't been successful. Their prices was very reasonable, as was the shipping charge. Thanks so much!! read more

Ordering online is a toss up, your item may arrive unscathed but I highly doubt it. I ordered four 10qt buckets and every single one of them was damaged. Looked as if them where kicked across the floor then packed and shipped out. They will try to blame it on the shipping company. The box came in perfect shape not a dent or rip, they were damaged when shipped out. Avoid at all cost read more

The store is open again after doing an order pick-up only business. Glad to be able to browse again as they always have such an interesting selection of homegoods and gadgets. If you can't find it anywhere else, you have a good chance of finding it here, and the staff is always friendly and helpful. read more

I have been impressed with how they are encouraging everyone to stay safe during this time of pandemic. For a long while, they weren't open inside, but would go in and bring out what you needed (or go in to cut keys for you). Now they're back open, but insist (nicely) on wearing masks. I felt safe in their store when I had to pick up some hardware. read more

I ordered Pressure Cooker Replacement Parts and they arrived much faster than expected. Seller shipped the item in no time then sent one email with the tracking number. Overall my experience with Red Hill General Store is far batter than big brands and I really appreciate their dedication to customer services. Their price is fair and shipping and service is superb. Since they have taken care of everything there was relly no need for me to talk to their customer service but I am sure they will be as efficient as they are otherwise. I can wholeheartedly recommend this Online Store to anyone who may need their items. Thank you Red Hill General Store for a great experience. Please keep up the great work. Wish you all the best! read more

Yes, I am a fan! A great general store that has everything that we would need to put up the harvest, wear for work, or need for household use. Plus candies for the kids of any age, and some bits to take home as souvenirs. If it were a drive away instead of two flights and ten hours, it would be a go-to spot for us. They have online sales so that will be a help. Friendly staff, well organized and maintained store! read more

I ordered a pressure canner from this outfit online. While filling out the online form I made a shipping address mistake. I reordered the item under a new invoice number with all the correct information and then contacted Redhill general store. When I got the company representative on the phone and explained to her what happened. She ensured me that the or original order would be canceled. The next day I received an email that my item had been shipped. On the email it showed the wrong shipping address. I immediately contacted Redhill general store worried that my shipment might not make it to the correct address. I spoke to the same company representative and with attitude, she explained to me that the shipping address was corrected and the other order was canceled. Five days later, I checked the charges on my credit card, and there were two instead of one. One charge for $392.97 and the other for $297.44. Again, I talked to the same company representative. I reminded her of the previous two phone calls and asked why I had two charges on my credit card and why the charges were different for the same item if both invoices had gone through. Again, but with slightly more attitude and some sarcasm, she ensured me that I would be credited $338. I have yet to see the $338 and am presently going through the credit card company to be refunded. read more

I needed a part for my Presto pressure cooker and I found it on the website. The website directed me to "Red Hill General Store". I ordered it on Friday afternoon and I received the part the very next Monday in the mail. It was free of Tax and Shipping charges. I live in Los Angeles and I was geniuenly surprised by the fast deslivery from Hillsville, VA. GREAT Service. I will order it again. read more

We ordered 10 buckets for flowers to be in for a wedding. Every bucket arrived dented or with a crushed part. it was packaged very poorly for shipping. i would avoid having something shipped if you want something to arrive looking new read more

Great find! Super nice people and great gifts and country things. Stop in and treat yourself!

I recently moved from North Carolina to the Mountains of Virginia. I had always used castile soap (peppermint scented) as an all purpose soap. I searched and searched for the product. After almost giving up I found my beloved peppermint scented castile soap at Red Hill General Store. Not only did they have the large size but they had a smaller size perfect for the shower. When I checked out the sales lady also told me that they carried the non-scented and the lavender scented. I found their prices for the soap to be very good and the staff to be helpful and nice. read more

Super fast shipping and great prices. And their Presto pressure cooker sealing ring was a genuine Presto part as advertised, unlike many of the brand-X, Chinese-made sealing rings on amazon. read more

I ordered a kraut crock w/weights and lid. When I opened the box the crock was broken. When I called questions were asked about the packaging, which was in good condition, excuses were made. I was told that the crock was backordered for two months. I requested a refund. The next day I got a call saying that it was determined that the crock was packaged adequately, without inspecting the package or listening to me when I said that the crock was upside down when I took it out of the box, so the fault was not theirs. It was suggested, and I rejected, to replace the broken crock with a regular crock as a substitution. I was told that a claim had been filed with UPS and that I might hear from them in 5 days. I am waiting for a resolution to the problem. The true measure of a company is in its customer service. It is easy to claim good customer service when all goes well. When things go wrong true worth and value come to light, RHGS falls far short of the mark of good service. read more