very poor customer service, unprofessional and disorganised!
Never waste your money and time with Red . In June I asked to book me consecutive weekly lessons and they said that's only possible if I pay for block of sessions in advance. So paid for 20hr. But after the first lesson the instructor , Mr Kamlesh kept changing / cancelling my lessons almost 45minutes before each lesson! Every time I called Red and explained the situation the agents either were rude or unhelpful and kept giving me false promises. Eventually, they offered me another instructor who exactly started doing the same thing after the first lesson. Because they never managed to give me the lessons consecutively I had to push my test date further 3 times! Since June to September they have delivered only 13 hours instead of 45 hours!! I regret paying for this service. read more