This is a great storage facility. It is super clean, both inside and outside. It is temperature…read morecontrolled, with 24 hour access. Highly recommend!

Brand new facility. Climate controlled. Very nice and very clean throughout. Very helpful staff if…read moreyou need them. Would highly recommend if you need storage.

This is a decent size storage facility. To enter the property, you have to enter a code. I feel…read morelike this is a pretty nice storage facility but they do need repair the pavement in some spots. The price point for renting a unit is reasonable.

From the owner: Storage Rentals of America in Highland, IL provides clean, secure self storage units with flexible…read moremonth-to-month leases, ideal for movers, businesses, and anyone needing extra space. Serving Downtown Highland, Helvetia Township, Saline Township, and surrounding areas, our facility offers climate-controlled units to help protect your belongings year-round. Military personnel at Scott Air Force Base can benefit from our convenient military storage options. Enjoy enhanced security features and moving supplies like boxes and tape. Our friendly customer service team is available 7 days a week. Reserve or move in online, by phone, or in store for affordable storage that fits your life!

Since Red Dot Storage took control of this facility two years ago they have implemented 4 rate…read moreincreases. The fee for my unit has ballooned by almost 150%. There is no on-site manager and the customer service from there office in Boulder, CO is among the worst I've experienced.

Wonderful units available in very affordable prices. 24/7 access and monitoring. 5/5 star review…read more Anyone military or not that needs extra storage please reach out and reserve a unit. Excellent customer service. My wife and and I just saved so much money because our former storage place incrementally has increased their rates $40/month over the last 2 years we've been leasing their unit. There are so many options to choose from that are within all budgets.

From the owner: Close to interstate 64 and only 14 miles from Scott Air Force Base, this gated new facility…read moreoffers both indoor and outdoor storage both large and small. We have bays up to 50 foot deep bays. We have climate controlled storage space. We offer lots of outdoor storage options as well as indoor. The property has easy access and is conveniently located. We are set up to make it easier for RVs and big trucks and trailers to get around.

Great service ..they took care of me highly recommend. Quick and easy purchase I was out within In…read moreminutes l..

Raised their rent another 10%. That is now 40% in the last 1 1/2 years. Going elsewhere and that is…read morea shame because it is a nice facility.

This was my first time using PODS and Karl was helpful and knowledgeable when he dropped off our…read moreunit. He along with the PODS customer service team made this an easy process. Billy picked the unit back up and gave us helpful advice for packing our next unit. I recommend this service to anyone looking for a convenient move.

My experience with PODS was extremely disappointing and demonstrated a complete lack of…read morecommunication and customer service. My POD was scheduled for delivery on a Saturday. Throughout the day, my delivery window continued to be pushed back. Around 4:00 p.m., near the end of the first delivery window, I called PODS and was assured that my container was the next stop on the driver's route. After waiting another two hours with no delivery and no update, I called back. This time, I spent more than an hour on the phone before finally reaching someone at the national call center. Only then was I informed that my POD would not be delivered because the driver decided to end their shift early. What is most frustrating is that PODS never contacted me to let me know the delivery would not happen. In fact, the online portal incorrectly showed that my POD had already been delivered. Had I not called, I would have had no idea what was happening. As a result of PODS' failure to communicate, I incurred multiple additional expenses and disruptions. I had to pay a fee to reschedule movers who were booked for Sunday, rearrange another moving appointment later in the week, coordinate with my tenant to extend use of her parking space for the container, and even change a flight to accommodate the delay, resulting in additional out-of-pocket costs. After all of this, PODS offered a credit of just $27.65. Delays can happen, and I understand that unforeseen circumstances arise. What is unacceptable is the complete lack of proactive communication and the amount of time I had to spend chasing down basic information. I wasted more than three hours on the phone that Saturday simply trying to find out where my container was and whether it would arrive. There are many companies offering similar moving and storage services. Based on my experience, I would strongly encourage prospective customers to consider those alternatives. This was one of the worst customer service experiences I have encountered, and PODS showed little interest in taking responsibility for the inconvenience and costs their failure created.