DO NOT RENT!!! my storage unit was broken into and all my belongings were stolen. over $3,000 worth stolen and taken!!! Their cameras do not work half the time and the security SUCKS read more

nothing done to facility for over a year except raise rent. secure gate stopped working and they never fixed. New owners came in told me all they were going to do and not raising rent. 2 weeks later rent went up over $40. never returned our calls. we r moving down the road to airport. bigger unit way less money. read more

DO NOT RENT - I rented a unit in Evansville, In. it was all electronic and no person onsite. I was forced to use their insurance company upon rental. Several months ago my unit was broken into and most everything was taken in a grab and go. Several if not all units in our row was broken into. I talked with one renter onsite who informed me the gate had been opened and not working for over a week and anyone could come and go. I completed the move out instructions two months ago and they are still billing me monthly. I have called 3 times letting them know. Each time I am informed the onsite manager has not closed out my unit. What onsite manager? So if he takes months to do his job you expect me to keep paying for the unit? Insurance company is non responsive. Online only with an automated form to fill out with no one to assist. I have sent three emails asking for someone to call me with no response. Every few weeks I receive an automated email asking for the forms that I need assistance with. If you are going to rent a storage unit I strongly suggest you rent one with a company that has a person onsite and choose your own insurance company. read more

This is the most insecure storage place I have ever used in my 52 years. The customer service was terrible after our locker got broken into 2 times. The first time a few things were stolen, so we put a new lock, which was then drilled out; however, this time the perpetrators failed to get the lock off. When we asked red dot to open it so we could move our son's furniture and goods to Tennessee, where he was starting a new job, red dot informed us that they wouldn't be able to help us for a week, and said we could go buy bolt cutters but if we damaged their locker, they would bill us. Worst customer service.....worst storage experience of my life. My advice......DO NOT EVER USE RED DOT STORAGE on St. George Rd. In Evansville in. read more