We had a frustrating experience renting a vacation home from this property management company. The…read moreproperty was not properly prepared for our stay, and communication from the management company was unreliable throughout. The pool and outdoor areas had not been cleaned prior to arrival, making a key amenity unusable for the first portion of our trip. There were also issues with bedding that required multiple visits to resolve. Communication was inconsistent--we were told we would receive a call back regarding these issues on the first night, but that never happened and we had to follow up ourselves to get a response. Additionally, important details about the property setup (including a tenant on the property with visibility into the pool area) were not clearly disclosed during booking. While a partial refund was eventually issued, it did not feel proportionate to the disruption. Overall, this experience reflected inconsistent management and a lack of attention to detail.

we are new to this company since Dec and I have asked them for copies of paid invoices by our HOA 4…read moretimes. They say they are going to the HOA Board. I understand we are new but they should be following the rules and providing requested documents within 10 days. and should be directing our board to follow the rules. but I get nothing from them. Not a good first month impression so far. They also charge us a $3 fee to EFT dues. no option to write a check. why are we paying a fee for HOA dues we have to pay? I understand a fee for credit cards but EFT should be free or an option to write a check.

Robert and Janet R Bradenton, FL…read moreTwo years ago, my wife and I decided that it was time to move to Florida. We wanted to rent in the Sarasota area but found places were going very fast! Then we came upon a rental from Florida West Coast Property Management and got in contact with Aimee Bahk. We knew we had to move quickly and Aimee helped get us through the process with ease! Aimee was friendly and professional. She knew the steps we were required to take for us to be approved as renters. Aimee quickly responded to any questions we had during the process. Once our move was successful, Aimee continued to keep in touch. We only had a couple of maintenance issues, which we considered normal, so we notified Aimee. Her response was fantastic! Aimee quickly got the help we needed for the repairs. On more than one occasion, Aimee would say "I appreciate you" as tenants. Well, we appreciate Aimee and want to thank her for all she has done to make our dream a reality!

We have been renting-out our Bradenton condo since 2008 and up until switching to Florida West…read moreCoast Property Managers about a year and a half ago, had a dreadful experience. You might say we were in an unhealthy, co-dependent relationship with our former management company. As in most relationships, it took a crisis for us to realize how badly our former manager was; our former tenant basically sold the property furniture out from under us and the manager claimed ignorance. Anyway, I digress. We were fortunate to have been referred to Florida West Coast Property Managers ("FWCPM") by a realtor when we were considering selling our property. The difference between our former management company and FWCPM could not be greater. Our manager Aimee Bahk is professional, courteous, and a delight to work with. She has helped us through many difficult situations such as finding new tenants and managing repair and installation work orders. If you are in need of excellent management for your rental property on the Florida west coast, look no further than the staff at Florida West Coast Property Management.

Nancy Werner was recommended to me by a friend who praised her highly for her expertise in the…read moreSarasota real estate market and I'm so happy to work with her. She helped me with purchasing my second home and made the process so easy and stress-free. Her demeanor is professional, calm and laid back - no high-pressure sales schtick, Nancy was on point with everything we were looking for. I was on vacation in Sarasota and had a limited amount of time to look for houses (I take my beach-time seriously). Nancy took my 'wants, must haves, and would be nice to have' into consideration, she patiently drove me all over hill and yonder to visit several houses. On my last day of vacation, we finally found the house I was looking for in the perfect neighborhood and in our price range. We did a mail away closing she handled all phases of the process, it was so straight forward, she explained all the documents and it was as relatively stress-free as one can expect. I can get geared up (I'm from NY) and I really appreciated her calm and practical demeanor. Nancy and John are also managing the property and tenants until we retire in a few years - she's doing a fanastic job! I'm so happy with Nancy and John, if you're looking to purchase a property or someone to manage your rentals, I highly recommend Nancy and John!

John is a wonderful realtor. He demonstrates a high degree of prfessionalism and patience. My…read morehusband and I were 1st time home-buyers and he was very helpful, listening to our concerns and helping to show us around the area we were interested in. Within a week of searching, he successfully showed us all of the homes on our wish list and had an offer accepted and ready to close in 30 days. If you are looking for a no-frills, honest and experienced realtor, John is definitely your guy!

Nancy Werner was recommended to me by a friend who praised her highly for her expertise in the…read moreSarasota real estate market and I'm so happy to work with her. She helped me with purchasing my second home and made the process so easy and stress-free. Her demeanor is professional, calm and laid back - no high-pressure sales schtick, Nancy was on point with everything we were looking for. I was on vacation in Sarasota and had a limited amount of time to look for houses (I take my beach-time seriously). Nancy took my 'wants, must haves, and would be nice to have' into consideration, she patiently drove me all over hill and yonder to visit several houses. On my last day of vacation, we finally found the house I was looking for in the perfect neighborhood and in our price range. We did a mail away closing she handled all phases of the process, it was so straight forward, she explained all the documents and it was as relatively stress-free as one can expect. I can get geared up (I'm from NY) and I really appreciated her calm and practical demeanor. Nancy and John are also managing the property and tenants until we retire in a few years - she's doing a fantastic job! I'm so happy with Nancy and John, if you're looking to purchase a property or someone to manage your rentals, I highly recommend Nancy and John!

We have been working with Sarasota Property Manager, Nancy Werner, at sarasotapropertymanager.com…read morefor years. She helped us buy our house and she takes care of it when we leave town. She goes above & beyond with anything we need for property management from plumbing fixes, cleaning, car services, yard work, the county office, etc.. She is on top of everything asap. We feel so lucky to have found her, as we have worked with other agents and no one compares to her. We would give her 100 stars if we could. Nancy is really the best Realtor and Property Manager!

We live in Sabal Bay. I have been trying to get a front gate sticker for my wife's car for months…read more No response, runaround, that person isn't available, etc.

Updated this review. They've done better in the last year. I hope they continue to improve.read more

Rhonda is by far the best real estate agent. Her attention to detail and prompt response to any…read moretenant issue is excellent. She has always gone above and beyond the responsibilities of a realtor. During the last hurricane she was a lifesaver and helped us get a crew in to help with our condo damage. I would not work with anyone else. I think of her as a friend. Sincerely, Desiree Gray

If everyone knew about the dynamics and the family behind Richard Jennette they would seriously…read moreconsider not dealing with them. Ask about Richard Smotriski his nephew and Kayla. I am surprised Jennette is still in business. They actually did a good job of being ahead of the curve. My experience with them was from 2010 to 2014. I worked for Quality Counts. Sad part of this is. Those individuals did not care about the clients. It was well played and they made millions. cheers on that note. as an insider perspective, they are very evil and I participated in taking advantage of clients through Jennette Properties along with them. I needed to get this off of my chest. We took advantage of every opportunity to do just enough. I give it to them. I learned how to hustle as a worker for them.

If you are an owner considering working with Gulf Coast Property Management find someone else. This…read morecompany is absolutely awful. I am a neighbor of an airbnb they manage. They are completely non responsive to problems with their renters, they don't care who they put in the house so there have been several parties, large numbers of vehicles, loud music, people roaming in our yard and police coming to shut it down, most recently Memorial Day Weekend. This is a residential neighborhood but Gulf Coast really doesn't care. They don't qualify the tenants so there are often many more people than the house is supposed to hold. After the last hurricane the home was in terrible shape and it was more than two weeks before we ever saw anyone from the property management company to clean up all the debris. At that point I actually texted the owner of the home. This company is a disgrace, not someone you would want to be handling your income property or second home.

Would give 0 stars if I could. As a renter in FL but an owner of a home in SC I am floored with the…read morelack of care and concern they have for their properties. Our owner probably has no idea that the company he trusted with his home hasn't responded to maintenance requests we've placed since Oct 16 after hurricane Milton. Multiple phone calls not returned. Not even emailing the CEO Andy has gotten a response. Wild! We won't ever rent from a property managed by them again.

River club is lucky to have Erika. Dote as one of the managers of the Castle group. She always…read moreanswers our phone calls and does a great job trying to solve all our problems. Sometimes I think she has a magic wand. We are lucky to live in River club and have her watching over us.

That's the rudest person I ever had answer the phone in my life. They chewed me out then put me on…read morehold and never answered the phone. I called back and same thing again. Unbelievable.