Rude useless bankers. Lazy around the holiday times. Wasn't greeted. Asked for help and was turned…read moreaway because I didn't have an appointment. THERE WERE MULTIPLE bankers standing there doing NOTHING!!!!!!! What are you getting paid for????

Two stars because the teller Sergei was competent and helpful…read more This is a review for the banker/business banker team ~ incompetence is an understatement...unfriendly, unresponsive, slow, cranky ~ imagine a prison warden and you are in the right mindset...go somewhere else if you want timely service or service at all. Columbia Bank is a much better local alternative.

This BOA location has the most friendly people. They always greet you with smiles and always…read morewilling to assist. Feel like they are my friends every time I go there. It's definitely my first bank choice.

Friendly workers! I went in to let them know if my name change and was helped by a personal banker…read more He was friendly, courteous, and very personable. When he was going through his spiel of me being pre approved for a CC, I told him BofA was not our primary bank therefore had our CC needs fulfilled elsewhere, he didn't push any further, which was nice and refreshing. There are ATMs inside as well as a drive thru.

Quick and efficient. Staff are easy to work with. Never have I ran into a problem. This is my go to…read morebranch.

They are professional and knowledgeable. Helps with all your banking needsAble to ask and answer…read moreany questions needed to your banking needs .

I have called the Covington, WA branch several times over the last 12 months…read more Serves have been rude. They do not care if you keep your money in their banks. They feel it a incomitance to help you.

I am a young adult who opened up a bank account for the first time ever, my experience started off…read morea bit rocky and I was unsure of my choice at first but after getting to work with the management of this branch I am very satisfied with my choice! I'd definitely recommend working with the management with this branch, they are very kind and understanding.

Wow this is an interesting location. Definitely under-staffed. Don't go at night and please stay…read moreaware of what's happening. I could see things going sideways quickly. The manager here is awesome and needs a raise. She's holding this place together with prayers and duct tape. I will try to support this branch when I can.

I visited the branch to withdraw an amount from my account. After withdrawal my account may have…read morebeen below a certain limit, and I didn't want to be charged a fee. The teller asked me to see the banker. I waited for my turn to see the next banker (Loren Allday) who failed to look up the requirements for the account, and was not willing to help because he did not know how to look up. He declined to help me and moved to the next customer. Very UNPROFESSIONAL individual. I also had the similar unprofessional experience with another banker at this location name, Omar. I would NOT recommend this branch. I went to Meeker location and got my work done.

I love working with all of the bankers at Columbia! They're always so kind and helpful! They make…read moreit feel personal.

We've banked here for years and have set things up for my deceased mother in laws estate and now…read morethat they've merged with other banks they don't abide by what was originally set up for us. They're rude and not one bit understanding. We'll be leaving this bank soon. There's got to be a better one some where.

Thank you to Aurelia and Trisha and all the staff at MV US Bank for being so kind and giving me…read moreawesome Customer service, They answered all my questions and concerns and were so kind and helpful to answer and resolve all my banking issues. We own a small business, Aurelia worked so hard to get all my banking needs met so we can continue to be a successful business. We so appreciate it!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

No complaints with this Chase branch…read more 24-hour ATM access at both the drive through and walk up (you can swipe your card at the door to gain access to the building after hours). I had a few questions about what types of credit cards were available these days and the employee want more than helpful and very pleasant.

Went in twice this branch to open up a checking account for my daughter once at 4pm and another…read moretime at 2pm. Both times they turn us away, either because they were closing or because they were too busy for us! Whatever happened to first come first serve! Asked us to call to make an appointment. So I called yesterday 3 times and today 5 times. No one wants to pick up the phone! (253) 630-1725 this is the worst chase bank branch I have ever went too! No customer service or consideration of their members!

I was able to get right in to see a banker with minimal wait. Staff was friendly and efficient…read more Parking not so great. You will have a long wait if you time it wrong. Much better than some other BOA branches I've been to.

There were only five people in line and it took over half an hour to get waited on. I do not know…read morewhat the hold up was. More cashiers to service the customers. This branch was at Southcenter. I was a customer of Bank of America for 52+ years.