Took my dog to this clinic today. We are traveling and will be staying in the area for a few…read moremonths. I am not sure why the name online is different then the name on the sign which says Sugar Creek Veterinary Services. I was very impressed with the staff and vet service that we got. My dog is a male and he is 9. He doesn't really like other dogs very much and they catered to his needs. He received a check-up, heartworm test and his annual shots. He loved the staff and they loved him. A very positive experience!

We had a rare breed dog we wanted to breed so we could sell the puppies. They couldn't do the…read moreartificial insemination at the Macon Vet clinic and referred us to Columbia. We ended up at the Noah Ark Clinic did the whole procedure and we ended up where the clinic thought the mother was carrying 5 pups. Since we used the Macon Clinic for years they told us not to worry (LOL) they would be there for us when it came time for us to deliver the pups. I guess that was all talk and no action!!! When she started delivery at midnight we could tell she was having problems. So we called the clinic and the vet on call called back and didn't provide any ideas or asked to bring her in or come to the house. As the night progressed we made three more calls all returned but still no advise or help!!! Around 8 in the morning which was already way too late he said he would come out. Still did nothing!!! I had to demand him feel the mothers belly to see if there were any pups still in the birth canal. Half heartily he did a minimal probe. Due to their "will be there for us", we ended up with three dead pups and only two that made it through the delivery. Due to their lack of help we lost $4500 because of the loss of the three pups. Never trusted them again and went to another vet. Noah Ark was great and if they weren't so far away we would have gone all the way to Columbia but I didn't think the mother would make it that far.

My dog Phoebe was very sick a few weeks ago. She wasn't eating and she was vomiting and had…read morediarrhea. We had never been there before but we got right in . The doctor took her temperature and it was way over normal 106*F. I was very impressed with the way the doctor explained the options for which tests should be done because she knew we were on a budget and she showed genuine concern for my dog. All of the staff were caring and helpful. After about a week and a half Phoebe was back to her normal self.

Dr. Emily has done a great job with my little rescue kitten, from initial visit to neutering and…read morefollow up. The boarding services are great, and well priced. I love that the staff remembers Ninja and I when I call or walk in. Ninja has stayed overnight several times, and for several nights in a row (I travel and can't take her) I love that she gets time to play with the staff and the same food I give her at home.

This is a very good vet. Staff are very nice, friendly, and knowledgeable. Very reasonably priced…read moreon their services. Would highly recommend them for any of your vet needs.

Best veterinary clinic in the area! Reasonable prices,…read moreexceptional care!

New to the area so I called this place because i heard such great things about Dr Otto. A lady…read morenamed Kim answered and i started to tell her that i was new to the area and had heard great things about their facility.....Well...before i could get 4 words out, this Kim lady cuts me off while i am speaking and proceeds to tell me "we are not accepting any more clients at this time....". How RUDE to cut someone off mid sentence like that. Didn't even get a chance to ask for a recommendation...HORRIBLE CUSTOMER SERVICE FROM "KIM" at Dr Ottos vet office in Monroe City!!

This is the only place I take my furry family. Dr. Otto is knowledgeable, compassionate, fair, and…read morehonest. If she doesn't know, she will find out. My 15 year old ball of love wouldn't be here today if not for her. He has been in remission for four years now. And even though his time is coming, I know that Dr. Otto will help him ease into his forever, as she has done for my previous furry family. He has had great years, he wouldn't have had otherwise. She truly cares about her patients. My hope for her is she continues to flourish and shine. Not only is she an amazing veterinarian, but an Amazing person as well. I do not know her outside of the clinic. I can say even for emergency calls, when emotions are high, she is very clear and compassionate at the same time. Her morals and standards shine. Her work is impeccable. I have clinics closer to me. I exclusively use this Clinic. Even when Dr. Otto is unavailable, The standard of care applies to all who work within those walls.

We had our female dog spay there and a few days later she came down sick, so we got another appt…read morefor Dr. John to see her on a Thursday. I could tell she was extremely sick and he didn't know what to do with her and just said if she wan't any better by Monday to come back in to see what he could do. She would have been dead by then!! Having some medical experience I could tell she was doing well enough to wait 4 more days. So I called MU vet clinic in Columbia and they got her in Friday. The doctor there knew right away she was in bad shape. Then stuck her right into the ICU that day and kept her there for 10 days. When she got home my wife had to take off work for a week to change dressings and help her walk outside. I believe she got the infection from the clinic's poor sterilization practices when they did the spay. We never went back because if I can do a better job at diagnosis than the vet, that tells me it is terrible place to put your animals!!!

This review reflects my personal experience with this clinic…read more On May 7th of this year, 2025, I took my dog Friday to Laura Moon for his annual exam. Laura Moon said he needed his teeth cleaned. She also administered a rabies vaccine, and on the certificate, it stated that the vaccine lot expired on January 18th 2025. In other words I believe she gave him an expired vaccine, from the information I received from their clinic. The vet clinic claimed it was a clerical error, and to rectify this they would email me the proper paperwork. I didn't receive anything so I emailed the clinic on the 14th of May, and they said they would mail me the paperwork. The paperwork they mailed me contained a new rabies certificate that claims that Friday received a new vaccination on May 14th, the date of the email exchange, for which he never received. It has the vaccination tag taped to the new certificate. I still have both certificates with the tags taped to them and the emails. After this I was just going to stop using them for vet services. Friday had cracked a tooth and so I was going to get him into a new vet, but there are waiting periods for the ones I tried to contact. I decided to take him to Green Hills and get his teeth cleaned and get that tooth out because it was hurting him, he had began shifting food away from that tooth and to the back of his mouth. I thought one more trip to this vet so that he could eat normally again and not be in pain, then finding a new vet would be priority. I told the vet clinic I wanted the cracked tooth removed and his teeth cleaned when I called them, and the lady on the phone said "level 3" cleaning. When I brought Friday in on October the 8th of this year, I told the front desk person and the vet tech that I wanted the cracked tooth to be removed. We also had X-rays done for an extra fee. When I called to check on Friday twice, the vet clinic told me they had to remove "a few" teeth, once when he was in surgery, and then after the surgery as well. I went to pick Friday up with my son after the procedure, and when I received the invoice, I found out they had pulled over 20 teeth from Friday, literally all the back teeth he was shifting his food to, except for one lone back tooth. I had Friday's teeth cleaned in May of 2024 at a different vet in Columbia, MO, where he only needed a level 1 cleaning and no teeth were pulled. The X-rays were also included in the Columbia vets teeth cleaning fees with no extra charges for it. How would he go from needing no teeth pulled and a level 1 cleaning to needing 22 extractions in a matter of a year and 6 months? Since Laura Moon pulled 22 teeth from my beagles mouth, he has not been eating as well, is struggling to eat soft food, is not drinking any water, and seems very depressed. The evening of the extractions, blood began pouring from both sides of his mouth, causing me extreme mental anguish to see and help him through. He has had only one bowel movement shortly after the incident at their clinic, with no other bowel movement since and is having less frequent urinations. I may need to take him to emergency care soon if I don't see improvement quickly. The whole reason I took him there was so that he would no longer be in pain and able to eat normally again, and now he will never be able to eat normally again, from my observations. This incident seems to be causing him even more medical problems as well. I'm very worried about him due to Laura Moon's actions. I'll also mention that my beagles are from a pharma research facility, one has a PTSD diagnosis, Green Hills knows this, and I don't feel that Green Hills took my dogs emotional health into consideration at all, especially not Friday's when they pulled out 22 teeth from his mouth all at once while he was asleep. Imagine going to sleep to wake up and more than half of your teeth are gone. Especially after spending the first half of your life being experimented on like you weren't even a living being. How traumatic, I would imagine, wouldn't you?

I highly recommend Green Hills Veterinary Clinic! My big guy had a lateral suture surgery done by…read moreDr Miller and it went great!! Professional, and friendly staff!! Dr Miller took the extra time to explain the surgery and after care instructions and I really appreciate that!

They charge emergency rates for working their normal business hours. Absolutely ridiculous…read more Took a dog with a dislocated joint in the leg and they put a splint on it, charged over $1200, and sent her home with pain medicine. The leg was not in place! Had to take to a different vet to actually get the leg fixed and now I have two vet bills. If there is an emergency, you are better off waiting until daytime vets are open and don't waste your time with this place.

Place is slow, sat in a room for over 30 minutes waiting for my dog to be see, meanwhile they are…read moreopening doors for other people to come in.